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McGrath Lexus of Westmont

5.0
275 reviews
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id: 27269477
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500 E Ogden Ave
Westmont, IL 60559

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(331) 299-4631
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Best

My experience at this dealership not only changed me to a life-long Lexus customer, but transformed how I will forever feel about buying a car and customer service. This dealershi...

Worst

All reviews seem positive

The best car buying experience 6/1/2011

The best car buying experience I ever had was at McGrath Lexus. A friend of mine encouraged me to check out the Westmont location, and recommended Sean McClowry. The dealership as a whole is wonderful. The atmosphere is relaxing, and comfortable. My experience was particularly great because of sales associate Sean. Together we found just what I was looking for. It didn't even feel like I was buying used, because of the vehicle's great condition. Sean made me a priority, so that felt like a truly valued customer. Sean was both personal and professional. He listened to what I wanted, and in return was very informative about how I could be accommodated. I left knowing I was getting the very best they had to offer for particular taste. I am more than pleased with my purchase from McGrath Lexus. I can tell why my friend spoke so highly of Sean. I would recommend him to my family/friends, and co-workers. Thank you McGrath Lexus for your excellent Customer Service! more
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Detailed and informative 5/27/2011

Ben Zuniga has always been a pleasure to work with, he's very detailed and informative. He informed me of bulletin work that was required based on the issues I reported as well as the recall work I had taken my car in for due to the notice I received via U.S. Mail. more
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I had a wonderful experience 5/25/2011

I feel very happy about my recent experience at McGrath Lexus of Westmont. I had a wonderful salesperson, Mel Owens, who was very patient and knowledgeable about my wanting to trade in my Ford Escape for a Lexus RX. This was a great experience and I have already recommended one friend whom has already been in contact with Mr. Owens. This dealership is great and my salesperson was even greater. Thank you for a wonderful experience. more
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Enjoyable 5/24/2011

I recently purchased a certified lexus RX 330. The whole experience turned out to be enjoyable rather than the usual negative experience at a dealership. We ended up settling on a very fair price as far as the market was concerned and I was very happy with my service with Alisa. The salewoman understood what we were looking for and found a great car that matched our criteria to a "T". I would recommend this dealership to anyone interested in a new or used lexus. more
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I'm treated as a valued guest 5/19/2011

I buy a lot of cars for a large extended family and I can honestly say that my experience with McGrath Lexus has been consistently outstanding. Steve Gibson has been my sales guy for over twelve years and seven new cars and I can honestly say that the customer service and the prices he's provided have matched or surpassed what I've found on the web. At the same time, the dealership is so large, friendly, bright and comfortable that I'll occasionally stop by for a free car wash, coffee, and snack just because I'm in the area. And whether I'm actively looking for a new car or just for a car wash, I'm treated as a valued guest, not just as a potential sale. After the experience over the past twelve years I'm sure that if Steve told me he was selling lawn mowers, I'd probably buy one from him. more
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Chris is the ultimate in service perfection 5/18/2011

This was a recall visit and some minor service work. Appointment was made w/ no hassle, and everything went as scheduled. Loaner program handled w/ total ease. Chris Schwingle is the ultimate in service perfection. He is the reason I keep returning to McGrath Lexus for service. more
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Keep up the great work 5/16/2011

Joe Scala and his team, has successfully converted me away from Porsche and BMW. Their team, and facility are wold class. Ive owned benz, bmw, Porsche, Lexus, Jaquar and Audi. Nothing has come close to MgGrath, and they didn't pay me to say this. Keep up the great work. more
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Very good service 5/12/2011

Very good service and great waiting area. more
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professional and polite 5/10/2011

service manager was professional and polite. It is a pleasure going to McGrath Lexus more
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Kate was a pleasure 5/6/2011

Kate was a great pleasure to work with. more
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Very fast and professional 5/4/2011

Very fast and professional as always. more
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Was treated very well 5/3/2011

Beyond my expectations. I came to your facility with no appointment, and was treated very well by your service team! more
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Rita is the best 5/2/2011

My main point for writing is to compliment not only the dealership but in particular Rita Barkstrom. She helped me find the Lexus of my dreams and made this car buying process everything great. She answered all my questions and then some, she followed up on any issues of concern to me and truly made me feel like she cared about me in this process, gave the "personal touch" if you will. I am a person who places value on people I trust. Rita is the only person I wish to handle any future purchases, hands down! She is the best. more
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Rita Barkstrom was awesome! 4/27/2011

Recommended by the service dept, she took total care of us. Tom O'Connor was as professional as always, another pleasure to deal with. This is our third Lexus, would not even consider going to another dealership. Loyalty worked both ways with price breaks, etc. Final thanks to Chris Schwingle in service for 'steering' us in the right direction. We have already recommended McGrath Westmont to clients, and will continue to do so. more
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Was a pleasure to come into this dealership 4/26/2011

I have purchased two used cars from McGrath Lexus of Westmont since 1998. I could not be happier with the dealership or with Steve Gibson, my salesperson. It is always a pleasure to come to the dealership. The dealership amenities are impressive and the customer service is consistently excellent. Both cars I have purchased from Steve have been reliable, comfortable, and a great value. I have referred friends and family members to the dealership and to Steve. Each person who has come to McGrath has been very pleased with the cars purchased and with the dealership experience. Steve has a genuine interest in making sure his customers get the very best car they can for a fair and competitive price. His regard for customer satisfaction is evident and appreciated. Thank you, Steve! more
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I appreciate the attention I was given 4/22/2011

I've been very impressed with the service and attention that I have received from Joe Scala and the entire team at McGrath Lexus. Joe and the entire staff (service department also) goes out of their way to make all transactions go as smoothly as possible. I also appreciate the type of attention that is given to each and every detail. I strongly recommend Joe and McGrath Lexus to all friends and family. more
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The staff is extremely helpful and friendly 4/20/2011

I really enjoyed my experience at McGrath Lexus. Fred Cramer is the ultimate professional. His knowledge of the products is outstanding. He answered all of my questions. The staff is extremely helpful and friendly. I think the free car wash is a great touch more
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Best customer service ever! 4/18/2011

I purchased my 2008 RX350 from Mcgrath Lexus of Westmont. It was the easiest purchase that I ever had to make. They had the best customer service ever. My salespersons name was Sevan. He treated me great throughout the whole purchase. He still remembers me when I go in and wash my car every week and says hello and offers me bottled water. They have a great service department too. I would recommend this dealer to anybody and will never purchase a car anywhere else again. Thank you Mcgrath Lexus and see you guys soon. more
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My salesman was incredibly knowledgeable 4/15/2011

McGrath Lexus has a state of the art dealership and service area. The staff is very professional and courteous. My salesman was incredibly knowledgeable about the product. The service department is open on Saturdays, making it convenient to have work performed there. I also take advantage of the free car washes. more
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Explained what was done in detail 4/12/2011

Staff was courteous, explained what was done in detail, prompt. more
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Owner Message

  • Welcome to McGrath Lexus of Westmont! Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Westmont, Oak Park, Hinsdale, Clarendon Hills, Downers Grove, Lombard, Western Springs, Elmhurst, Villa Park and Oak Brook find the Lexus of their dreams!

Editorial

  • This Lexus dealer has a substantial inventory of new and pre-owned models and a sizeable selection of parts.

  • 8/10/2005 Provided by Citysearch
Additional information
  • Hours: monday: 09:00-20:00, tuesday: 09:00-20:00, wednesday: 09:00-20:00, thursday: 09:00-20:00, friday: 09:00-18:00, saturday: 09:00-18:00
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