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McGrath City Hyundai

4.8
389 reviews
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id: 39335534
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6750 W Grand Ave
Elmwood Park, IL 60707

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(773) 889-9090
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Hyundai Dealer

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Reviews
( 365 )
( 3 )
( 3 )
( 1 )
( 17 )

Best

Great staff.

Worst

I received an oil change when I didn't need or ask for one.

excellent service manager 5/26/2011

I am happy to provide feedback from my recent visit to McGrath Honda. I will start by saying that Bill Miller was an excellent service manager. I have had bad exeriences in the past with service managers at other Honda dealers so I decided to try out McGrath. I received such excellent service from Bill and the service tech RJ that I will continue to come to McGrath in the future even though it is much farther from my home than other Honda dealers. Bill was courteous, respectful, helpful, and honest. RJ went beyond his duties to fix the transmission problem that my Element was experiencing. After searching the Honda database, RJ found an ECM update for the transmission. My car drive like a different vehicle after the service. Because of Bill Miller and RJ I will continue to patronize McGrath Honda. more
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excellent service manager 5/26/2011

I am happy to provide feedback from my recent visit to McGrath Honda. I will start by saying that Bill Miller was an excellent service manager. I have had bad exeriences in the past with service managers at other Honda dealers so I decided to try out McGrath. I received such excellent service from Bill and the service tech RJ that I will continue to come to McGrath in the future even though it is much farther from my home than other Honda dealers. Bill was courteous, respectful, helpful, and honest. RJ went beyond his duties to fix the transmission problem that my Element was experiencing. After searching the Honda database, RJ found an ECM update for the transmission. My car drive like a different vehicle after the service. Because of Bill Miller and RJ I will continue to patronize McGrath Honda. more
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Awesome 5/23/2011

I had been looking for a car for a few months and everywhere I went I had to deal with individuals who were looking to simply pad their bottom line. Jerry was upfront from the very beginning. After a normal back and forth negotiation I felt comfortable with my price but still felt I should think it over. Jerry was upfront and asked ""if the right price is negotiated will I absolutely buy""? At the point I named the figure that would get me to drive out of there and Jerry made it happen. I have had my car for just over and month and have absolutely zero buyers remorse. more
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Awesome 5/23/2011

I had been looking for a car for a few months and everywhere I went I had to deal with individuals who were looking to simply pad their bottom line. Jerry was upfront from the very beginning. After a normal back and forth negotiation I felt comfortable with my price but still felt I should think it over. Jerry was upfront and asked ""if the right price is negotiated will I absolutely buy""? At the point I named the figure that would get me to drive out of there and Jerry made it happen. I have had my car for just over and month and have absolutely zero buyers remorse. more
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Problem taken care of 5/12/2011

2007 Honda Odyssey. Brought into service for ECO problem. Was told motor mount was needed to be replaced. 1day job covered under warranty. Had the brakes done also while it was there. Brake job price was actually cheaper than quotes I received from local places. I made mention of that to the service writer and response was (Its brakes, you don't need much else and parts are not expensive or hard to find.) My rotors were good. I knew this, and the service writer confirmed it. Most brake shops will tell you that new rotors are needed. Excellent. Only problem...I needed a car to use for work. All the Honda loaners were out. Service writer took care of getting me a car from the rental agency. Problem taken care of. more
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Problem taken care of 5/12/2011

2007 Honda Odyssey. Brought into service for ECO problem. Was told motor mount was needed to be replaced. 1day job covered under warranty. Had the brakes done also while it was there. Brake job price was actually cheaper than quotes I received from local places. I made mention of that to the service writer and response was (Its brakes, you don't need much else and parts are not expensive or hard to find.) My rotors were good. I knew this, and the service writer confirmed it. Most brake shops will tell you that new rotors are needed. Excellent. Only problem...I needed a car to use for work. All the Honda loaners were out. Service writer took care of getting me a car from the rental agency. Problem taken care of. more
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Top notch service department 5/9/2011

i just wanted to say that the service department is the best. bill miller and marlex rodriguez have been there for years and they service my car properly every time. i know i can trust them with any recommendations they give me. i am glad that bill and marlex are still there because those are the only 2 guys i trust... more
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Top notch service department 5/9/2011

i just wanted to say that the service department is the best. bill miller and marlex rodriguez have been there for years and they service my car properly every time. i know i can trust them with any recommendations they give me. i am glad that bill and marlex are still there because those are the only 2 guys i trust... more
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Very personable staff 5/5/2011

We went into McGrath City Honda today to look at a 2009 Civic Hybrid I had spotted in their online listings. Our salesman, Frank, was very personable and took us through our options with little pressure. When we decided to make the purchase he wrote everything up and then turned us over to their ""closer"" who gave us the usual pressure to purchase about 80 optional things (actually about 7, but it seemed like 80.) When we resisted there was minimal pressure. We then finished things up and were out of there in under 3 hours. more
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Very personable staff 5/5/2011

We went into McGrath City Honda today to look at a 2009 Civic Hybrid I had spotted in their online listings. Our salesman, Frank, was very personable and took us through our options with little pressure. When we decided to make the purchase he wrote everything up and then turned us over to their ""closer"" who gave us the usual pressure to purchase about 80 optional things (actually about 7, but it seemed like 80.) When we resisted there was minimal pressure. We then finished things up and were out of there in under 3 hours. more
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All went well 5/2/2011

McGarth City Honda did right by me. I had an oil change there and was overly surprised that it went well. Quick and simple/In and Out in no time. I wish all car service departments were created equally but they are not. Overall, my experience was livable. The oil change went without a hitch and the service manager was pleasant as well. more
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All went well 5/2/2011

McGarth City Honda did right by me. I had an oil change there and was overly surprised that it went well. Quick and simple/In and Out in no time. I wish all car service departments were created equally but they are not. Overall, my experience was livable. The oil change went without a hitch and the service manager was pleasant as well. more
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Good experience 4/29/2011

I have had a good experience with these guys (I dealt with Bill). I went in to have the airbags on my Honda replaced because they had been recalled by the company, and while I was at it decided to make some needed repairs: timing belt package, and some other stuff. They got the repairs done fast and even lent me one of their cars for free while they were working on my car! Wow, that was cool. more
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Good experience 4/29/2011

I have had a good experience with these guys (I dealt with Bill). I went in to have the airbags on my Honda replaced because they had been recalled by the company, and while I was at it decided to make some needed repairs: timing belt package, and some other stuff. They got the repairs done fast and even lent me one of their cars for free while they were working on my car! Wow, that was cool. more
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Made me feel like a valued customer 4/28/2011

Andy was friendly, thorough and accurately estimated the time and cost. When I was pulling out, I noticed a light on the panel and a strange noise w/ brakes. Not 1 but 2 service technicians came to help and ultimately discovered water on the brake pads causing the problem. They were attentive not dismissive and then Andy came out to ensure everything was taken care of. Overall a very pleasant experience that made me feel valued as a customer - a rarity these days. more
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Made me feel like a valued customer 4/28/2011

Andy was friendly, thorough and accurately estimated the time and cost. When I was pulling out, I noticed a light on the panel and a strange noise w/ brakes. Not 1 but 2 service technicians came to help and ultimately discovered water on the brake pads causing the problem. They were attentive not dismissive and then Andy came out to ensure everything was taken care of. Overall a very pleasant experience that made me feel valued as a customer - a rarity these days. more
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Professional and courteous 4/26/2011

My vehicle experienced an intermittent electrical short causing it not to start at times. This problem is not only very frustrating for me but extremely difficult for the mechanic to pinpoint. My service advisor Andy Sertler was very professional and courteous. He and the mechanic both explained the problem and the cost of the repair to my understanding. The service I received at McGrath was excellent and the cost of repair was very fair. Thanks Andy, when it’s time for a new car I’ll definitely be coming to McGrath. more
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Professional and courteous 4/26/2011

My vehicle experienced an intermittent electrical short causing it not to start at times. This problem is not only very frustrating for me but extremely difficult for the mechanic to pinpoint. My service advisor Andy Sertler was very professional and courteous. He and the mechanic both explained the problem and the cost of the repair to my understanding. The service I received at McGrath was excellent and the cost of repair was very fair. Thanks Andy, when it’s time for a new car I’ll definitely be coming to McGrath. more
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Very well taken care of 4/22/2011

I will continue to go back to McGrath City Honda for their care of their customer, for the attention they give to each customer and for their budget. Thank you so very much to Jerry Winski. He cares about the customer, and will not force the customer into any situation. This is my second visit to McGrath City Honda for a vehicle lease and I will continue to go back to the dealership, not only for their sales team (Jeremy, Frank and Mike) that I worked with, but the Service Dept. is equally friendly, kind, very informative and I feel very well taken care of every time I go! Thank you all so very much! more
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Very well taken care of 4/22/2011

I will continue to go back to McGrath City Honda for their care of their customer, for the attention they give to each customer and for their budget. Thank you so very much to Jerry Winski. He cares about the customer, and will not force the customer into any situation. This is my second visit to McGrath City Honda for a vehicle lease and I will continue to go back to the dealership, not only for their sales team (Jeremy, Frank and Mike) that I worked with, but the Service Dept. is equally friendly, kind, very informative and I feel very well taken care of every time I go! Thank you all so very much! more
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Owner Message

  • At McGrath City Hyundai, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Hyundai Elantra, Accent, Sonata, Sonata Hybrid and Veloster models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there.

    Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. Schedule a service appointment without quickly and conveniently now! If you buy or lease a vehicle from us, you're getting quality maintenance with certified Hyundai parts that are also available for purchase.

Additional information
  • Hours: monday: 09:00-20:00, tuesday: 09:00-20:00, wednesday: 09:00-20:00, thursday: 09:00-20:00, friday: 09:00-20:00, saturday: 09:00-18:00
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