Mastertech Transmissions-Cmplt

You know that place in your nightmares where you get taken advantage of in more ways than one when your car breaks down? Well, this is definitely that place. Fred (a woman) is the manager (if that is what you could call the completely incompetent and useless person with no care for the customer.) She(it) and her staff are only there for one thing... scamming people out of money. nothing more, nothing less. They tried taking advantage because we got stuck on the side of the road when a transmission seal let go. Got towed to this shop thinking that we would be getting the best service possible, boy were we wrong. they did not even look at it in timely manner, wasted an entire day on ""diagnostic"" so we had to get a hotel ended up stuck here for 3 days and each day we called they were putting other customers ahead of us and could not even tell us when it would even get back on the left to start repairs. finally I ended up going down there and talked with Fred again and she(it) was completely rude yelling and insulting and had no answers for not only me but other customers who had been waiting multiple days and were not getting anywhere. This place is nothing short of a scam shop with grease monkey mechanics and clowns in the front office. So.... if you enjoy getting it hard and dry, get your car towed to mastertech transmission where you can guarantee they will take your money and your innocence. I personally would recommend having a tow strap handy so you can hook it to the front of your car and start pulling it to your destination, you will get to your destination a lot quicker and it will be a lot less hassle. STAY AWAY UNLESS YOU LIKE TO BE TREATED LIKE A HALF RATE HUMAN. more

Where do we begin? Master Tech in Walterboro, SC came to our rescue this last weekend when my family and I broke down on I95. Fred and the technicians at Master Tech went above and beyond to get our Honda Odyssey back on the road. They worked late on a Friday and came in on Saturday. They even made a trip to Charleston (50 miles one way) and back to ensure we had the correct parts in a timely manner. The customer service was exceptional. We highly recommend them to anyone needing auto service in the area. more

I am an Active Duty Soldier from Fort Bragg, NC and my truck broke down as I was passing through Walteboro, SC. I called this business who towed it to their shop to run their free diagnostic. When they called me with the estimate I declined their service as I could not afford the repair at the time. They then tried to deal with me but I still declined. They then told me I could get the truck at my convenience after I paid them over 500 dollars for labor. I asked what labor? They told me that they tore apart my transmission, and when I told them that I did not agree to any labor to be done they then told me that was not their problem that I couldn't get it until I paid that fee and that 35 dollars a day was being added for torage until I could afford to pick it up. Since then they have told lies to authorities and my lawyer saying that I agreed to the service. All of it being their word against mine. I would not recommend this business to anyone. In my opinion they are more worried about lining their pockets rather than providing quality service. I am just a Soldier, I can't afford it??? more