You know that place in your nightmares where you get taken advantage of in more ways than one when your car breaks down? Well, this is definitely that place. Fred (a woman) is the manager (if that is what you could call the completely incompetent and useless person with no care for the customer.) She(it) and her staff are only there for one thing... scamming people out of money. nothing more, nothing less. They tried taking advantage because we got stuck on the side of the road when a transmission seal let go. Got towed to this shop thinking that we would be getting the best service possible, boy were we wrong. they did not even look at it in timely manner, wasted an entire day on ""diagnostic"" so we had to get a hotel ended up stuck here for 3 days and each day we called they were putting other customers ahead of us and could not even tell us when it would even get back on the left to start repairs. finally I ended up going down there and talked with Fred again and she(it) was completely rude yelling and insulting and had no answers for not only me but other customers who had been waiting multiple days and were not getting anywhere. This place is nothing short of a scam shop with grease monkey mechanics and clowns in the front office. So.... if you enjoy getting it hard and dry, get your car towed to mastertech transmission where you can guarantee they will take your money and your innocence. I personally would recommend having a tow strap handy so you can hook it to the front of your car and start pulling it to your destination, you will get to your destination a lot quicker and it will be a lot less hassle. STAY AWAY UNLESS YOU LIKE TO BE TREATED LIKE A HALF RATE HUMAN.
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