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Masello's Auto Service

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1201 Burnet Ave
Syracuse, NY 13203

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(315) 471-2223
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Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Masello's Auto Service - Syracuse, NY
Reviews
( 195 )
( 5 )
( 0 )
( 0 )
( 1 )

Best

I have been coming to Masellos' for 15+ years. Tony is very honest and always stands behind his work. I have recommended his shop to many people.

Worst

Sorry I couldn't leave 0 stars. $170 for rear break shoes. $9 for spray lubricant? $5 for a sanding disc? I'll never do business with this thief again!

Great service - as usual 11/6/2014

My car is ready to go another 120,000 miles. Thanks, Tony! more
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Care and Concern You Can Trust 10/29/2014

I've been a customer at Masello's Auto for about 6 years. I always feel like I am well taken care of, my car is monitored for potential problems; and Tony works hard to save me money whenever possible. Since I'm not a mechanic, it's important to me to have a shop I can trust to not rip me off or do shoddy work. I feel confident that I can rely on Masello's Auto to deliver great service and go out of their way to do a great job. I feel very grateful to have found them! more
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Easy to work with 10/24/2014

As a graduate student with little time, money, or knowledge of cars, Masello's Auto Service was a great match for my needs. They worked with my father on the technical aspect and explained every step in the process to me. The work was done quickly and my car is running again. I've very thankful to have found Masello's Auto Service, the service was excellent, approachable, and very friendly. more
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Excellent 10/21/2014

I had to get the ball joints on my car replaced a couple months ago and they did a fabulous job. My car was having some issues again and my husband to the car back and they did an excellent job at fixing the problem. I am very impressed with how much they cared about fixing the issues and caring about the customers. I have never dealt with a place as great as Masellos and you can really tell they care about keeping their customers safe on the road. more
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Excellent service 10/21/2014

My car was in and out and serviced beautifully. This is what I have come to expect from Masello's over the years! They are wonderful. more
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Very responsive and approachable 10/14/2014

They always find time to help me, keep me on track for my maintenance, are very respectful, and affordable. more
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Great as always 10/2/2014

Another job well done by Tony and the guys. more
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As usual. 9/30/2014

I have been having my caes serviced at Masellos for over 10 years. they do their best to keep my cars at a high level of performance while saving me unnecessary expense. I have and will continue reccommeding Tony and staff enthusiastically and without reservation. more
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Fast Service 9/29/2014

I was surprised and very pleased by how swiftly the service was completed. Thanks also for the courtesy. You all are great! more
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Always great service 9/25/2014

I trust Tony with my vehicle. I never have to worry that he is trying to charge me for items that don't need repair. I also know he is concerned for the safety of his customers. more
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Friendly, courteous, understanding, efficient, knowledgeable! 9/18/2014

They went way above and beyond for me and understood my frustration and dealt with my car quickly very pleasant place one that you could say is one in a million any auto needs you have or just questions just call. more
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HIghly recommended! 9/15/2014

We were referred to Masello's by a friend, and found them to be exemplary. We have since referred anyone we know who needs a mechanic to them! Not only are they extremely trustworthy, but they also go above and beyond what is required of them. Their prices are fair, and their service is fast. We are grateful to have finally found an honest, reliable mechanic in Syracuse. Thank you, Tony! more
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Excellent 9/10/2014

Mechanic did excellent job. more
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Great in every way 9/5/2014

This was my first visit to Masello's, I was referred there by a friend. Tony was straightforward, didn't try to sell me on anything I didn't need, and was able to get my car in and out quickly. I will definitely be returning. more
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VW Initial Inspection 8/22/2014

Tony and his guys terated me great once again. I received good service at a good value. more
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Tony makes any situation as easy as he can 8/12/2014

I've never had a negative experience, I'm always satisfied, even when my car needs a total rehaul. Dependable and long lasting work. more
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Do not go anywhere else!! 8/7/2014

I cannot say enough about the trust I have in Masello's to fix my car the right way and to be honest and fair. I trust Tony to give it to me straight and will not go anywhere else for service. The work is done right and often faster than I would have thought. Great place!! more
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always able to get our vehicles in for work on short notice 8/6/2014

excellent work done and in a reasonable amount of time. We have no complaints. Thank You! more
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Good Experience 8/6/2014

I have taken my car to Masello's twice now, and going back again for some more work to be done. No one wants to hear that they have to spend money on car repairs, but i felt confident in the diagnosis and cost of the repairs. They take time to discuss the repair as well as other tips for your car/driving. more
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Quality Automotive Parts, Service and Repairs.

Owner Message

  • We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Additional information
  • Hours: M-F 7am-5pm
  • Neighborhoods: Northside
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