I recently landed on Mark Johnson's website browsing plumbers in Monroe. Since I saw that they came to Monroe, and since I had a sewer blockage that HAD to be fixed, I called them. Patience answered at 7:00 this morning, got Chad here in record time, and he quickly went to work after he gave me an estimate of the cost to unclog my sewer line. He told me he would then run a camera through the line to make sure it was fixed. Well, unfortunately there was more to my clog than met the eye, but Chad kept me informed of everything going on, showed me exactly what the problem was with the use of the camera, and arranged for someone to come and pump out my septic tank, explored options with me, and could not have been nicer or more professional. Now I can rest assured that my problem is permanently fixed, or for several years anyway. Plumbers are not cheap, but knowing that I would not have to be calling them back for this problem again sure eased the disdain of the cost. Fix it once and forget it is what I want, and Mark Johnson Plumbing and Chad seem to have the same work ethic. Thanks Chad for your expertise and professionalism. I will be calling you guys if/when I need a plumber again, though I would like for it to be awhile! LOL
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