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Mark Johnson Plumbing

id: 31379689
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116 Hodges Rd
Ruston, LA 71270

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(318) 599-0442
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Reviews
( 163 )
( 21 )
( 2 )
( 2 )
( 0 )

Best

They responded in a timely matter. The guys that came out were very friendly and professional. I would use them again.

Worst

The service was good, but way over priced. 150$ for 30 minutes. Receipt was supposed to be emailed to me, I have not received anything. I was also suppose to receive a discount be...

Got the job done! 10/24/2016

Clean and complete job done! Can always count on them! more

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Great Service 10/20/2016

Promt response, courteous technicians, quality job performed more

Awesome company 10/18/2016

Quinn is awest me and I recommend you to everyone I know. more


Great Job done 10/10/2016

Quinn was the plumber that fix my issue. He gave great advice for keeping my plumbing working correctly. He did a good job fixing my issue with drain. more

Outstanding 10/10/2016

As expected service was fast, on time, and done right. more

Awesome service! 10/4/2016

I highly recommend these guys! Patience took great care of us! We had a hot water line bust at 6:00 in the evening & they showed up within 30 mins, Hagen & Dax were great, they were professional and fixed the issue! Great service all the way around! 5 stars service! more

Editorial review from BirdEye 10/4/2016

I had a hot water line bust & it was 6:00 in the evening, I called mark johnson plumbing & Patience answered the phone immediately and was nice & helpful, then Hagen & Dax showed up within 30 mins! They got everything fixed & I was thoroughly impressed with their service and attitudes! It was nasty & flooded under the house but they never complained and got the job done! They came back the next day to do some more repairs & were there on time & we couldn't have asked for any better service all the way around! Patience got us scheduled and really took care of us! They all went above and beyond to take care of us! I highly highly recommend Mark Johnson Plumbing! more

Editorial review from BirdEye 10/4/2016

I had a hot water line bust & it was 6:00 in the evening, I called mark johnson plumbing & Patience answered the phone immediately and was nice & helpful, then Hagen & Dax showed up within 30 mins! They got everything fixed & I was thoroughly impressed with their service and attitudes! It was nasty & flooded under the house but they never complained and got the job done! They came back the next day to do some more repairs & were there on time & we couldn't have asked for any better service all the way around! Patience got us scheduled and really took care of us! They all went above and beyond to take care of us! I highly highly recommend Mark Johnson Plumbing! more

Awesome job! 10/2/2016

These guys are great. I called and they were at my house within the hour. I've had to use these guys multiple times and they are always consistently fast at responding and professional. Always a great job!! more

Service was great--Quinn & Chris were awesome!! 10/1/2016

Had more going on than 1st thought & they were very delligent and took care of it. They were very patient and pleasant. more


Professional and courteous!!! 9/17/2016

It is such a pleasure to do business with this company!! We have used them several times and each time they are professional and courteous!!! more

Summarization of a request to withdraw a review 9/16/2016

Surely as long as you people have lived and Mark Johnson Plumbing has been in business that you and millions of people may do things or make purchases that was not wanted but necessary. Just because you buy something, you don't have to like it. Just because I purchased your service didn't mean I had to like the price you charged. I did change the service portion (up above) to 5 stars. I know Quinn he did good work. But my opinion is mine to give if you don't like it I'm am sorry. If you want to hide it (like Obama does everything) go ahead. Robert Wayne Frazier RESPONSE FROM Mark Johnson Plumbing Inc: Mr. Frazier: You are right. We all have to purchase things now and then which are not wanted, but necessary. I don't like paying so much for oil changes for my new truck, but if I want it to continue running well, I know I must purchase the best. I talked with Mark this morning and he wants you happy. He would like to know what it would take for you to be satisfied. We certainly don't want to hide anything! We are honest, open, and up-front and want to continue to be. Thank you for your response and I look forward to hearing from you. more

Very Good Experience! 9/7/2016

I recently landed on Mark Johnson's website browsing plumbers in Monroe. Since I saw that they came to Monroe, and since I had a sewer blockage that HAD to be fixed, I called them. Patience answered at 7:00 this morning, got Chad here in record time, and he quickly went to work after he gave me an estimate of the cost to unclog my sewer line. He told me he would then run a camera through the line to make sure it was fixed. Well, unfortunately there was more to my clog than met the eye, but Chad kept me informed of everything going on, showed me exactly what the problem was with the use of the camera, and arranged for someone to come and pump out my septic tank, explored options with me, and could not have been nicer or more professional. Now I can rest assured that my problem is permanently fixed, or for several years anyway. Plumbers are not cheap, but knowing that I would not have to be calling them back for this problem again sure eased the disdain of the cost. Fix it once and forget it is what I want, and Mark Johnson Plumbing and Chad seem to have the same work ethic. Thanks Chad for your expertise and professionalism. I will be calling you guys if/when I need a plumber again, though I would like for it to be awhile! LOL more

Great Company 9/2/2016

As usual I turned one of my weekend projects into a nightmare. Flooded a room. Called Mark Johnson's and as usual they came out expediently. Our professional, Quinn, was friendly, courteous, and professional. Truly great company at a time when customer service is hard to come by! more

problem was taken care of efficiently 8/30/2016

They arrived when they said they would. Finished the job as quickly as they could. they were polite and professional. the price was reasonable. more

Editorial review from BirdEye 8/23/2016

I called two other local plumbers and they were not able to commit to a specific appointment time. I called Mark Johnson Plumbing and had an appointment setup for early the next week. Dax and Byron showed up on time and did a great job. The price seemed steep, but I am pleased with the quality of work and the experience. Dax was very helpful and asked questions to make sure it was done they way that I wanted. more

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