Mark Johnson Plumbing

I need a plumber I google plumbers in my area .. I chose Mark Johnson .. and I was very please from the phone call to the guy that came and unstopped our problems.. will use them again and would recommend them .. priced reasonable ... more

I was completely satisfied with the work. The men were very friendly and knowable of the work that needed to be performed. more

Jimmy, the Service Technician, from Mark Johnson Plumbing represented his employer with excellence. He not only solved our problem but stated all the areas of service Mark Johnson Plumbing offers, showed us their 3 year program, checked all of our plumbing related devices in our home and was friendly, knowledgeable, and even wore shoe covers inside our home. We will definitely recommend Mark Johnson Plumbing to our friends and acquaintances. Having just moved to Ruston, La this is just what we needed. more

Great Company with on time service by a true professional service man I'll always call them whenever I need a plumber ! more

We really appreciated his interaction with us. more

When I have a problem, I call Mark Johnson Plumbing and they are always very helpful. I have been a customer of theirs for about a year and I like them because of the fact that I can get service quickly. Their customer service is fine. They usually come on time and call before they arrive. more

I will use them again. more

During a routine system check, MJP technician found something suspicious. We appreciate having the problem pursued (rather than ignored). Got a quick quote, then put us on the schedule for service within a short time. Glad that they were willing to apply a coupon to the total (rather than having "small print" that prevented us from using it). As usual, MJP provided excellent service & respected our property when here. more

Wonderful and will recommend. more

Great no problems at all more

They've done work for us on several occasions and we've always been pleased. Would recommend. more

Very polite crew. Were in and out in less than 3 hrs. Great job !!! more

Your technicians are very good and very accommodating. more

Told what problem was. Told approximate cost. Fixed problem. more

I used Mark Johnson Plumbing because I was a part of their loyalty program. That obviously helps out none. My sewer went out and it was over a week before the could come out. They quoted me on what they said would be the "high end" and it would probably be a $1000-$2000 less. It turned out to be exactly the number they quoted me. On top of that, they did not correctly install my sewer system so it leaked and I had to call them back out there to fix it. The plumber then asked us for more money, saying he lost money on installing it the first time. I know I could have gotten it cheaper and less stressful somewhere else. I felt like their customer service was awful. Very bad experience with them. RESPONSE FROM Mark Johnson Plumbing Inc: Mark Johnson Plumbing strives to provide quality plumbing service to every customer. As in any part of life - things happen. We do feel it is unfair to not tell the "whole" story. A sewer replacement is a big job and difficult to quote since everything is hidden. In this case, we did not realize the sewer pipes ran directly beneath a tree! Obviously, the lines had to be re-routed. Neither did we know that the city's main sewer line was over 13 feet deep. Our small machine can not dig that deeply. For those two reasons, we felt justified in asking the "high end" price. This customer doesn't say that even though the technician asked for more money, the repair was made at NO ADDITIONAL COST. more

totally satisfied more

Did a great job. Were there on time. Came in and did the job quickly. more

The personnel were courteous. They arrived on time. I felt the price to hook up a gas dryer was too high. I would not use them again for a similar survice. more

They always respond promptly to our problems, the employees are experienced, and solve the problems quickly. Excellent company to deal with. more

Excellent service, very quick response (same day), very friendly, helpful and patient employees. Explained everything they did clearly and completely. Deeply satisfied with Mark Johnson Plumbing. Your techs make your business for you. more