Marin Door To Door

Terrible Ride The driver was terrible, he tail-gated, hit the brakes off and on creating a whiplash effect, the old run down van had no shock absorbers or they were so old they did not work. I have a previous back injury, the jarring up and down has hurt by back. I am still in pain two days later. When I spoke up to the driver he was rude and said he didn't care. He asked me why I didn't take a limousine. I said, why would I think this would be an unpleasant ride? I will never use this service again. more

About 3 yrs ago we moved from NY, NY. , Into our new home in Novato. I fly frequently for business reasons. I book my reservation online 15-20 days in advance of my flight and I was hesitant from previous experiences with other companies and book my reservation for early time. I was not sure what to expect. The night before my flight, I was pleasantly surprised to receive a call from them reminding me for my pickup time for the next dya. The driver came early and patiently waited outside the vehicle for me to come out. He did not honk nor knock at the door. He also helped me with my luggage. He was very polite, courteous and nicely dressed. The ride was pleasant and relaxing with easy driving and he had to stop for two other pickups on the way to SFO. We all had fabulous time during the voyage and nice chatting. The fare was unbeatable only $40.00. Just before SFO Fare was I got email receipt from them on my BB. Everything was very smooth and easy won't ever take a taxi or town car to SFO or Oakland Inter Airport,. Since then we been their loyal customers again! Thanks MDTD, keep up the good work . :) Sally G. more

About 3 yrs ago we moved from NY, NY. , Into our new home in Novato. I fly frequently for business reasons. I book my reservation online 15-20 days in advance of my flight and I was hesitant from previous experiences with other companies and book my reservation for early time. I was not sure what to expect. The night before my flight, I was pleasantly surprised to receive a call from them reminding me for my pickup time for the next dya. The driver came early and patiently waited outside the vehicle for me to come out. He did not honk nor knock at the door. He also helped me with my luggage. He was very polite, courteous and nicely dressed. The ride was pleasant and relaxing with easy driving and he had to stop for two other pickups on the way to SFO. We all had fabulous time during the voyage and nice chatting. The fare was unbeatable only $40.00. Just before SFO Fare was I got email receipt from them on my BB. Everything was very smooth and easy won't ever take a taxi or town car to SFO or Oakland Inter Airport,. Since then we been their loyal customers again! Thanks MDTD, keep up the good work . :) Sally G. more

Thank you for the excellent service recently on my trip to Charlotte, NC and return last Wed! When independence air was delayed a few hours the pick up and return was a pleasant experience! -Thom P. more

I LOVE Marin Door To Door! I've been using them for years and have rarely had any issues with them. Once they were supposed to pick me up at the airport but there was a problem with the van that was supposed to pick me up so they had to send another driver for me. I had to wait about 45 minutes but since it was the first problem I'd ever had with them I decided to be patient. Both people I talked to on the phone were very courteous and apologetic which was refreshing. Most companies just don't seem to care who they inconvenience so I was pleased and surprised Marin Door To Door was so personable. Overall, they've been great to? more

Using the service for past 8 years service is usually very good, at very reasonable price. Quality of service provided 5 out of 5 stars!!!? more

I have been using the service for the past 12 years while travelling they do wonderful job and great price? more

Cool I like it. I am going to Dominican. The service is always good. I recommend them highly! Take care.? more

This shuttle service was first class. We were met on time and collected in the same timely manner. The young driver was very knowledgeable and spoke very good English (russian accent) and gave us some useful information and tour on the way to Marin County more

I've used them for years and they've always been as accomodating as possible. I would recommend them to anyone. They're convenient and definitely affordable for most people. ***Authenticated review by ReviewBoost more

Cool I like it. I am going to Dominican. The service is always good. I recommend them highly! Take care. more

On August 17, 2009 I called to arrange a pick up for the following day. I had a 1:20pm flight out of SFO and was told that I would be picked up in Fairfax at 10:30am and a confirmation call would occur in the evening. I left the phone number of my location in Fairfax. When no confirmation call had been received by 10pm, I decided to call the company. At this time, they told me that my pick-up was now going to be 11:00am (which I would not have known if I hadn't called them) At 10:45am, on the morning of my now scheduled 11:00 pick up, I called to tell them that I would be waiting outside and gave them my cell phone number in case they might need to communicate with me re: a delay. At 11:15am when I had not heard from them, I became anxious and called. The woman on the phone (named Michelle) told me that the van had been stuck in traffic and was only 5 minutes away. In a rude manner she claimed that she tried to call me, but I was not at the number I had given. When I reminded her that I had called with my cell phone number and was outside, she told me that she never received such a call from me. My mounting concern about the reliability of this company caused me to ask her what would happen if I missed my flight. She informed me that I would be at the airport by 1:20.(my flight time) Since the process of checking a bag and going through security would certainly need to be added, there would be no way that I could get to the gate on time if this were to occur. At 11:25 when the van had still not arrived, I called again. She yelled that they were stuck in traffic and 5 minutes away, I was the last pick up and then hung up on me! Needless to say, I was panicking!!! The van pulled up at 11:45. There was one other passenger in the van who was very aware of the situation I was in, having listened to phone calls while in transit. She informed me that the driver was under terrible stress and that they had been telling me that they were "minutes" away as soon as she was picked up in Novato! (Novato to Fairfax is more