MINI of Ontario Service and Parts

I live in Pomona so every time I have gone to Ontario I have seen this dealership, Came in and they care about what you want and they are not pushy. more

I have no complains with their service, and I am satisfied with my Cooper Hardtop. more

I searched on the internet for the car I wanted. An ice blue Mini convertable at Mini of Ontario. A friend of mine had just bought a Clubman and I thought it was really cool, so he told me who to talk to. Matthew was my guy, and he treated me with such courtesy. Had a good knowledge of the car and answered all of my questions. Was expecting the old song and dance of most car dealers. I got none. Told em what I wanted, and got it. End of story. Special mention to Doug. You're awesum! I rarely give 5 stars. Thanks M.o.O. more

I've bought many cars over the years, and I fully expected to still have to haggle when I got there. 2 hours later, I was driving off, no haggling at all! This was the best car buying experience I've ever had. more

Service Great! I wouldn't take my business anywhere else, covered by warranty or service pkg or not! and others. Never had a bad service manager. more

It is nice to feel like a valued customer with personal service from a world class dealership. more

We Love MINI of Ontario!! They really Love the MINIs as much as we do. From the Service Dept. where they actually try to fix it and make the MINI like new and even like us too, to the Parts Dept where they not only know what we are talking about, they like researching for the new and rare parts too!! and the Sales Dept is full of cool Motoring Advisors that love the MINI brand and really make purchasing a refreshingly fun experiance! Everyone at MoO goes above and beyond evey time, even when it is not needed. More MoO employees drive MINIs than any other dealer we have been and it shows! They need to come on runs more often with the MoO MINI Clubman S!!!! and Mugsy, what a cool dog! more

Everyone I have dealt with at Ontario Mini from the first phone call to the delivery of my repaired vehicle, has always been exceptionally nice and courteous. It is clear that everyone has been well trained to be very, very kind and pleasant when dealing with customers. more

I like the service crew. They called me by name and shared the details of the part failure. Even took me out into the shop to view the problem. The work took longer than I would have liked but it was not due to the shop. You cannot stock every single part. We will be back. more

Working with mini of Ontario was amazing. Simple, easy and fun. From Brian Jenks to Dan in finace to the kiddie room to entertain our children...it was all a very nice experience and we have already recommended family and friends. Thank you soo much for everything. more

At my age this is obviously not the first time I've purchased a new car but I can say it's been the best experience I've had buying a new car. Our sales advisor, Brian Jenks, answered all our questions without the hard sell approach we've become accustomed to. more

Best buying experience ever, best salesman ever. He represents the product well and is a firm believer in the Mini. Great car! We joined Mini Maniacs and look forward to visiting the dealership again soon. We would readily recommend all of out friends to Mini of Ontario especially to Stormy who is an asset to your dealership. He was exceptional in knowledge and professionalism. Many thanks to Stormy and the amazing Ontario sales team. We adore our new Mini. more

Love my car and loved my purchase experience. That is a first! more

I just felt like the whole experience was very low pressure. Not like any car buying experience I've ever had. Options with pros and cons were well explained. more

Everyone has been a pleasure to work with. It was nice to feel welcomed and not pressured at all during the process. Where my husband was sold, I needed some time to really feel comfortable with the decision and they allowed me to do that. Since then, I have been amazed by what a conversational piece the car has been. more

Ontario MINI is close to my work, so I thought I would give a try, made a appointment, lady was nice on the phone, asked to book a loaner car, told will do. more

I enjoyed driving the "Clubman" as my loaner vehicle. Everyone at Ontario Mini should take a bow. All the staff was superb. Everyone made me feel like a VIP customer. more

Thank you Brian and Joe!!! I love my Mini!!! more

My poor little MINI needs a bunch of things done to it... I took it to MINI of Ontario today. I do not have my MINI back yet, but so far I have to say that MINI of Ontario is incredible. They have treated me not only like I bought my MINI from them (which I didn't), but kind of like I own the place. When I pulled up for service this morning, Clay came right out to greet me. We talked about what I needed done with the MINI, did the regular service talk, etc. He took me inside to Miguel who got my service order done quickly. While that was being done, Eric came up to introduce himself, and actually seemed to care if I liked the MINI or not. A few others had come up to see if I needed anything, they were friendly, helpful. A MA (I am so sorry I did not get her name) showed us the "kid room" and put on "Cars" for my son. Even though he was running around the place, noone rolled their eyes, or gave me "the look"- they actually talked to him.Now, I bought my car at another dealer, and the second my car went out of warranty, they began charging me for a loaner, which actually was a rental, not a loaner. Not only did Ontario loan me the loaner, they have let me keep it until my car is done, instead of just for the day. Which is pretty damn cool in my book. Unfortunately, my car has alot more issues than I knew about, and the one major issue I had with the car (my headlight keeps going out) is not presenting itself to them. Kyle called me, discussed the problems with me, and even worked with me on figuring out what I have to get done now, and what I can wait to do until later. I will post more about the actual service, but I kind of felt that MINI of Ontario deserved props for what they have done thus far. THANKS YOU GUYS!!!! more

thank you, thank you thank you!!!!!!!! more