Liberty Moving And Storage

This is my fourth move within Manhattan and my first one with Liberty Moving & Storage. I only wish I have learned about them sooner and used them for the fist 3 times. Every time before I used local companies that were not affiliated with a major chain like United and I was getting ripped off and figured it was just a ?part of moving? but they truly changed my opinion about it. I moved from Gramercy to the UES. Steve came over (on time!) to do the estimate and was so pleasant and professional. I got the quote on the spot and decided to go with them, there price was not the lowest but had learned before how quickly that can change. I chose the pack & unpack service this time (too stressful to do all on your own) and was so impressed!!! Once again, the crew arrived on time and were so respectful to me and my things. When they were done unpacking I felt settled in and only had a few boxes left to open. This service alone was worth every penny. I would highly recommend them, Steve and my Driver Dennis. Thanks Guys Pros: Reputable company Cons: Nothing more

I sold my house in Brooklyn and had to move in July. I haD lived in the house my entire life and it was going to be a chore to move. I had deliveries to two stops in LI. All I thought about was "how are they going to do it?". Bernie was my sales rep gave me an estimate. I didn't go to any other moving company because they came highly recommended and I did not have the time or energy to shop around. I got a great price and prayed everything would go well. My belongings were going into storage until I found a new home. They did not disappoint me. The crew lead by Julio arrived at my home at 7 am and called the night before! They did a great job of doing the inventory to packing my paintings, mirrors and other delicate belongings. They were professional and courteous and organized. They made the two stops later that day to my family members in Long Island with furniture and they were very careful to make the delivery with care and precision to both addresses. I had my belongings in storage until I moved into my new home in Suffolk County last week. Again Julio and his crew arrived at my new house before I did. Everything I had in storage was in great shape and they were finished unloading very quickly. I was overjoyed that my move was finally ending. I realized when they left that I had several items missing. I called Julio on his cell phone that he gave me and the next day he went to the truck and found the articles missing among the many blanket protectors they use. He personally delivered them to my home on his own time and in his own vehicle the next day.. Now tell me that is not dedication and service? Don't go anywhere else - use Liberty Moving and Storage with confidence and you will not have any headaches or problems. I highly recommend them to all who are moving and complete neurotic worry warts like me. They made a believer out of me. THANKS ANTHONY, BERNIE, JULIO AND HIS CREW AND DARLENE TOO. Sincerely, Patricia Cuti Pros: Everything they did was perfect - job well done Cons: NONE more

My Aunt recently passed. We needed to find a moving company to pack, move and distribute the furniture and keepsakes she left behind, from her West Side Apartment. The items were going to 3 places: my apartment on the Upper East Side; my Brother's home in Larchmont and the remainder to my Sister's place in Syosset. 4 companies came over for quotes. Of those, we were most impressed with Liberty Moving & Storage. They were priced in the mid-to-high range, but they made us feel confident that they could do a better job than the others. Their "can-do" attitude and attention to detail convinced us to go with them. Because Liberty has been in business for 70 years, we assumed that they must know their business. The move was scheduled for the following week. On move day there was a snag, which worried me. We were scheduled to start at 9:00 a.m., but they had trouble parking the truck. The guys apologized for the delay and did not start the clock until 9:30 a.m. We were on a tight schedule and the crew went immediately to work. They packed everything well, padded our antiques, covered our upholstered pieces in plastic and loaded everything into the truck in 4 1/2 hours. The men worked through lunch because of the tight timeframe. My things were delivered to my place before my building's 4:30 p.m. deadline, then the crew drove to Westchester and unloaded my Brother's things in Larchmont. The Syosset delivery was done later that evening. The job went very well and our final bill was 9% under budget, which was a nice surprise. There was 1 minor damage to a table leg, but we had taken insurance and Liberty took care of it without a fuss. Rich T. was my salesman. The lady who set up our appointment was Lucy and the Driver's name was Carlos. All were very professional and did a wonderful job. It was nice to get what we paid for and Liberty certainly delivered on all fronts. I would use them again without hesitation and recommend them highly. Pros: Solid company with great people. Cons: Arrived late. No other negative comments. more

I recently bought the home of my dreams in Long Island! As much as I was exited about moving into it the thought of moving made me sick... A friend of mine recommended Liberty Moving and I couldn?t be happier that I took her advise. From the initial phone call I was treated like gold! I did not have to lift a finger and I cant tell you how happy that made me! Their staff was professional, courteous and friendly. They were on time and kept all their promises, I couldn't be happier with their service. So here I am in my new home and completely stress free! Thank you Liberty Moving!!! Pros: Great service! more

My husband and I recently used Liberty United to do our move to Virginia. Although we were familiar with United Van Lines, we were pretty skeptical about moving companies in general because of all the negative stories you hear about them ripping people off. I have to say that our experience with Liberty came as a pleasant surprise. Our estimator, Steve, took his time to carefully inventory all items in our apartment and then printed out a detailed proposal that showed us how we would be charged. He gave us great advice on how to pack our belongings and how Liberty would handle the packing and transportation of my husband's prized large screen plasma TV. Steve was always available by cell phone to answer our questions, which we had a lot of. In the end, our move to our new home in Virginia went very smooth. More impressive, our actual charges came in slightly under what Steve had estimated. That was a surprise. I would definitley recommend Liberty United for anyone considering an "out of state" move. Pros: Accurate Estimating, Excellent Service and Great Crew Cons: Crew left some empty boxes at my new home more

Recently my husband and I moved from Queens, NY to Huntington, NY. Having many moving estimates and trying to decide which moving company to choose was a definite chore. Even though Liberty Moving & Storage was higher in price my husband & I decided that Liberty was the company that we were going to engage to do our move. My sales representative Marilyn took the time to explain everything to us and answer any questions that needed to be answered. As the moving industry is aware this is an emotional, frustrating and fearful time in ones life to pick up and relocate after being in your environment for some 30 odd years. I had the most pleasant crew arrive at my home on moving day. Not only did they arrive on time they were all in uniform to proceed with my move. Hats off to Julio and his crew. They were professional, courteous, polite and most importantly they were very careful with the handling of our possessions. We even shared some good laughs throughout the day. The best part of the move was that after all was said and done there were no hidden costs that were added to our bill. Marilyn was right on the money. I recommend Liberty Moving & Storage very highly. Pros: Service Cons: None more

I cannot express what a joy it was to use Liberty Moving and Storage last month. The original moving company I hired never showed up at my Manhattan apartment on Sunday to do my move. I left a message for Liberty Moving on Sunday night and they immediately called me Monday morning to try and help me. As it turns out, they did help me. More than I expected. They consistently called me to inform me of the progress of the crew coming to my apartment that same afternoon. They realized that I needed to be out of my building that evening and that I had a 6:30 a.m flight the following day. All my items were carefully removed from my apartment and loaded by 4:30 p.m. and I arrived at the airport just in time to board my plane back to Los Angeles. My shipment arrived to my new residence on time and in perfect condition. Everyone from Michelle (my sales rep) to Eddie D (the driver) went far beyond what most employees do these days to accomodate a customer. They turned a potential horror story into a pleasant experience. It's people like Liberty that make a difference in a business with a dark cloud over it. more

"Moving Made Easy" - that should be Liberty Moving & Storages slogan. My husband & I finally retired and decided to get out of the city & move to Arizona. We have 40 wonderful years of "treasures". My initial contact with Liberty was with their Customer Svc Rep, Karen. She was friendly, helpful and very patient ( I tend to ask a lot of questions). She set us up with an appointment to have their consultant, Steve, come to our home & write the esimate. He was such a pleasure. He wasn't your typical salesman. He wasn't in a rush to get in and out. He took the time to talk with us. There was also no pressure from Steve to sign immediately to lock in prices (like I had heard from other companies). we did sign that day anyway because the price was right and everyone was so pleasant. Wilpurt and his crew came on moving day. Wilpurt (the driver) introduced his crew, who were all just a friendly and professional as Karen and Steve. This was a great beginning to the new chapters of our lives in Arizona. Pros: Friendly, Professionl and helpful Cons: Can't think of any more

I have been working in NYC on a temporary assignment for 3 months and have recently been offered a permanent position, which I have accepted. Even though I was excited about living in NYC I was very apprehensive about the actual move. Moving from Russia to America is not an easy task, not to mention all the horror stories I have heard, and experienced, with some moving companies. However, this time it was not the case! I feel extremely lucky that I found Liberty Moving!!! They took such good care of me that I almost enjoyed moving. Michele answered all my questions every time I called and was so helpful and friendly! They were extremely professional from start to finish. The crew arrived on time, looking clean and professional and very polite. I think the driver?s name was Carlos; you may want to ask for him. Being a young woman I always feel weird about any kind of mail workers in my house but these guys were so nice and professional I was not worried at all!!! Do not make a move without calling Liberty Moving first! You will not regret using them! Pros: Service Cons: None more