Landa Cosmetic & Spa

There was no information anywhere on the procedures and medical advice/warnings. When the receptionist finally got off her computer she gave me several forms to fill out acknowledging I had been given materials and advice on the procedure, and was agreeing to follow the post procedure regimen/instructions. I asked the receptionist for the information, but there was none. I was told it would be explained to me when I got into the procedure room (a half hour later). The paper from the prior client was still on the table, all rumpled, the aesthetician did not use gloves, I did not see her wash her hands, and I'd be willing to bet the machine had not been sanitized. I asked to have everything explained to me, and only then discovered several things I would have to follow after the procedure, including using their expensive, chemical-laden products. When it was time to leave, I asked what the charges were for. The receptionist rattled off some things (they all have heavy accents and it is hard to understand what is being said). I paid with a credit card, and asked for a receipt for the services. All I got was the credit card slip showing the total amount. What kind of "doctor's office" professional place operates like this?? I see my doctor tomorrow for the blisters that have shown up on my face and back, and I am praying they are not a staph infection. more

This is not a spa. It's an ancient outpatient clinic. Very dated, uncomfortable, sterile. I bought a Groupon for multiple micro-dermabrasions. I've had them before so I know what to expect. The treatment was lame and the woman, I assume the owner, tried to push add-ons over and over again. She said I wouldn't get results unless I bought this or bought that.... It was uncomfortable to say the least. I felt like it was a scam and the treatment itself was not high quality. Although the package I paid for was for 6 treatments, I never went back. I'd rather waste the money I spent then go back. I'm guessing the positive reviews here are by friends or employees. But don't listen to my review. Go there and see for yourself. I only advise that you don't purchase anything until you get there. more

I tired Landa Cosmetic for laser hair removal when I saw them on Groupon. I was nervous about the treatment and the Dr. Landa made me feel very calm and explained to me what the treatment was like and how to care for my treated area afterwards as well as how to prep my skin before the next appointment. I have since purchased more laser sessions for other areas and I couldn't be happier with the service and results I have received. more

The staff is very friendly and when I arrived the wrong day they made time to see me so I didn't have to drive all the way home and come back the next day. The owner does try to sell you things but you have to remember that is her bussiness. I am happy with my results do far. more

I am so happy with the results I am achieving at Landa Cosmetics and Spa! I have been visiting many different spas for years trying to erase the scars on my face. After my first appointment at Landa Cosmetic and Spa I started noticing results!! These results are getting better and better with every visit!! I have never had better results from any other spa. The staff is absolutely amazing - so helpful, friendly, and knowledgeable. And also as an extra benefit, they have there own amazing skin care line. I have purchased many of the Landa Cosmetics products and have been more than satisfied with the results. more

First off, I'm soo surprised by the bad reviews below, this place is amazing - my skin and body hair has never been better!! And just to clarify things, she is an aesthetician, the doctor is her husband who does Botox and fillers. Acne - I've had acne ever since I was a teenager and cvs products haven't done anything. The products from Mrs. Landa have made my skin look so much better that my friends have even been telling me so. Laser hair removal - I do laser on my arms, underarms and face and I am honestly amazed by the results. My hair has gone from thick and coarse to thin and growing a lot slower AND its pretty much painless! And, contrary to the reviews below, she is NOT careless. I've NEVER had a bad experience there and am just utterly surprised by the reviews below because they all treat me very well whenever I go. Thanks so much Landa Cosmetic and Spa for making my face and body look great!! more

This is the most horrible place I've ever been to in my life and whatever I say will sound as if I'm exaggerating but the truth is: this place is not a spa, it's only a doctors office. The doctor( who's an aesthetician) is the rudest person I've ever met in my life! Ignorant and careless, she had a bottle of wash on the sink , which she grabbed off my hand and placed in a cabinet and asked me to use the cheap liquid soap. She also cut my skin so bad with a shaving machine and I started bleeding. She never looks when she provides a laser service !!! It seems she's very unprofessional !!! I went home crying from the horrible service I had! I can go ahead and keep saying more about that day and what else she told me but I'd like to throw it behind my back! As long as I never ever go to that place again!!! more

The doctor is extremely rude and unfriendly to her paying customers. She went on a rant yelling at me that I was late (5 mins and I called twice letting them know), she made me wait 30 minutes every single time I have been there. She only cares about herself and not pleasing her customers. During laser hair removal services, she is careless, not watching what she is doing. I would never go back there and I suggest no one else does as well. more

Reviewers are right, this is not a spa, as it looks more like a medical office of an extremely rude doctor. While I am not sure of the quality of the treatment yet, I have to share that Ms. Landa is very rude to her customers and is never on time. I was yelled at for making her wait for 5 minutes while she was late to her appointments both times I've been there. She is also trying to upsell you on every possible occasion with products. I would not come back there due to a very poor service and would not recommend going. more

O.M.G i'm shocked right now, by this bad review, i've been going to Landa Cosmetic & Spa for 6 years now, and i've always had an outsdanding experience. Right now i'm doing Microdermabrasion treatment and i'm really happy with the results i'm having, the staff is very friendly and helpful, they really try their best to understand my needs, their products are amazing,the Spa is very well done, well maintained, the atmosphere is very relaxing,i look foward every day for my next appointment. I just have to thank everybody at Landa Cosmetic & Spa for keeping up their excellent work over the years, and for making us unique and special.I trully recomend Landa cosmetic & Spa to anybody that is looking for a great experience,good price,awesome spa and cosmetic treatments. See you guys on my next appointments!! =) more

I've been to many Spa in my life and this place is everything but a Spa! First, your "spa" experience will start by a cold welcoming from the less friendly receptionist I've ever seen, sitting at the coldest front desk I've ever seen. She was extremely rude, made me feel like I was disturbing and only cared for my money (the only words she addressed were to sell me their products). As for my experience with Mrs. Landa, it was even worst! You will sit in a bright white room as she interrogates you and insists on selling you extra services, then lie on a massage table with no padding (thanks for the comforting spa experience) and receive your treatment as she constantly speak to her "assistant" in Portuguese (how rude is it to talk to someone else in a language I cannot understand right in my face!). During the treatment (I received microdermabrasion) she tried again to sell me other services (15$ extra to do my eyes, $20 extra for my neck) which I find absolutely un professional and made me fell like I was at a McDonald more than at a Spa. The treatment itself sucked: a normal microdermabrasion should normally last 30 minutes. I was done after less than 10 minutes (that she timed on a kitchen timer by the way, nothing like hearing a buzzer goes on to tell you that you "Spa" service is over!). On top of things, she was 45 minutes late so I waited 45 minutes to get the third of the treatment I paid for! Last IMPORTANT detail to my "wonderful Spa experience", Mrs. Landa tried to sell me a salicylic acid treatment which I refused based on the fact that I may be pregnant and that both my OB and dermatologist told me not to use any salicylic acid or benzoyl peroxide cream on my skin during my pregnancy. Mrs. Landa literally laughed at me saying that salicylic acid was not dangerous when applied on the skin (is there other way to use it than to apply on the skin anyway???). Sorry, but I'll trust my doctors before I trust you, specially that you're obviously trying to sell me anything you can, whether or not it is appropriate for me. TRUST ME, THIS PLACE SUCKS! ALL THEY WANT IS YOUR MONEY!!! DON'T GO THERE! more

This is a wonderful place to receive top notch skin care without having to drive into the city. I have had many of the services here: laser, microdermabrasion, chemical peels... with good results and never a problem. I have also successfully used the skin care products sold here. Gabriella Landa is very skillful and listens to your concerns as a customer. She and the staff take excellent care of their clients and provide a relaxing experience. more

Very pleasent staff and the service of this place is superb and really relaxing atmosphere more