Konieczka Heating and Cooling

Got charged 175 for the evaluation of my geo and nothing improved. They had to call the makers of the unit and ask for advice which I could have done for free. After it still didn't work they said it was the loop system but they aren't qualified to work on them and recommended someone else to evaluate the loop which wasn't the problem. I called Michigan Energy Services and they fixed the problem and assessed the loop. Simple fix for them. All they had to do is adjust the settings which were incorrectly done. I called Konieczka back and all they said is that they checked with the geo unit company and they were sorry they couldn't help me. So, as far as getting a geothermal unit checked DO NOT go with Konieczka. First, they cant evaluate the loop and second they don't know much about them. more

At the end of last summer, our AC stopped working. The Tech from Konieczka's said he could do a "re-build" or replace the unit. For economic reasons, we opted for the "re-build." Since then, we learned that was a poor option because of the age of our unit. However, we were told the "re-build" would work. The cost was $2,200.00. Over this past Memorial Day weekend, it stopped working again. We called the emergency line for Konieczka. The Tech told us he couldn't come over for a few days. Because the weather was so warm, we decided to try a different local company. Their Tech came within an hour. His opinion, which he put in writing, was the compressor was installed improperly which caused it to fail. Yesterday, I called Mr. Konieczka to voice my concerns. I was upset that $2200.00 gave us AC for only a few months. I also informed him of the possibility that the part was installed improperly. I told him of another issue which happened last month. This issue was that our on/off "Quick Release" switch mounted on the outside of our house "melted." The electrician said we were lucky we didn't have a fire. This electrician said the cause may be due to an issue with the AC unit itself and we should get it checked out. Konieczka's Tech said, "Well, it's nothing I did and anyway, the warranty is run out." I asked Mr. Koniecza to come out and look things over for himself. Yesterday, he did that and told my husband that he would "make things right." Today, his Tech called to inform me that he would be charging labor for the job. I told the Tech that the owner should call me because his company's reputation was on the line. Mr. Konieczka called back in 5 minutes, yelling in a vile voice, that he didn’t need our business. He said, “Listen, Sweetie, who took care of you when you didn’t have the money to buy a new unit? That unit is old. That’s what you get! Huh? Who took care of you and let you make payments? If a car’s motor quits, you gonna get a new car free? Don't call here again! Woman, I hope you go to hell." more

Mr. Konieczka has started and maintained a business to be proud of. His respect for all of his customers has really made this heating and cooling company one I would deal with anytime! They offer both residential and commecial services and are licensed and insured so you can rest easy at night. more