Kiwi Services

All of your service representatives have been pleasant. Charles was here on the last visit and did an extremely good job. I have requested that he come again on next weeks service, if possible. Sincerely, Paula Pennington more

Very good servce more

Faith Collins recommends your service to our family about 3 or 4 years ago. I have been please with the service and referred the service to our neighbors. The employees are very hard workers and honest. I have been please with the customer service that I received from Todd. We will continue to be a loyal customer. Thank you The Gipson's 910 Mallard Trail Murphy, Tx. 75094 more

Kiwi was prompt in coming out and did a thorough job cleaning all of my carpets. I like there chemical cleaning process with no water involved. more

Good: Thank you Elizabeth and Brian for first calling me twice to let me know that you were on your way to the house. I was so greatful that you were able to meet my new schedule on the spot.. Bad: Everything was wonderful and THANK YOU SO MUCH FOR ALL OF YOUR HELP.. Improvements: NONE. Other: THANK YOU BOTH FOR SCHEDULING AROUND MY UNPLANNED SCHEDULED FOR THAT DAY. THANKS TO BE GOD FOR THE YOUNG MAN THAT DID THE CARPET CLEANING AT MY HOUSE. FIRST, I ASKED FOR BRIAN, ANOTHER TECHNICIAN, BUT THE COMPANY SENT ME SOMEONE EVEN BETTER AND JUST WHAT I NEED ON THAT DAY. HE ENCOURGAGED ME TO LET GOD HAVE HIS WAY IN MY LIFE AND THAT I WAS DEFINITELY IN GOD'S WAY OF HANDLING SITUATION THAT I DEALING WITH DAILY. THIS YOUNG MAN AND I JUST FORGOT HIS NAME TOLD ME THAT HE KNEW THE LORD.. more

Scheduling is always quick and easy. The techs are polite and helpful and do a good job. more

Excellent service - Thanks George & KIWI! On-time, great price, quick service and all with a smile! more

The tech was on time the work was great!! I would recommend Kiwi for services in the futures Thanks, more

My carpets seem to stay cleaner longer with Kiwi Carpet cleaning. I have been pleased each time I have had my carpets cleaned the past 10 years or so. The technicians are always very courteous. Regards, Carol Hendrikson more

Able to get an appointment for the next day. Quality service. Would recommend. more

Did a very good job for us yesterday. David suggested stretcing the carpet, and my Real Estate Agent thought that was a good idea. Also,David did a good job on my entry rug, but there are 2 big spots. I appreciate your advising he would try to get them out on Tuesday when he comes to give me an estimate on the stretching! Dorothy Campbell more

Kiwi provided outstanding carpet cleaning. The technician was able to remove a hard candy stain in the carpet of my daughter’s room. They were pleasant, timely and efficient. This is a no gimmicks company; they really have a quality product and provide excellent service. M. O. from Atlanta more

Kiwi provided outstanding carpet cleaning. The technician was able to remove a hard candy stain in the carpet of my daughter’s room. They were pleasant, timely and efficient. This is a no gimmicks company; they really have a quality product and provide excellent service. M. O. from Atlanta more

KIWI employee was very fast and did a thorough job cleaning my carpets. I'm pleased with your service, but think your prices are much too high. more

We were extremely pleased with the quality of the service we received from Kiwi. The service man was very knowledgeable and helpful with the care of the carpets. The carpets look awesome!!! THe house also smelled great. We will definitely use Kiwi again... unfortuately with young kids and a dog there will be a reason to call you.... Thanks so much. Audra more

Ruined sofa from cleaning process. Would not admit their errors or reimburse me to cover the damage. Wish had talked with family and friends before using them...others reported awful service as well. more

Was quoted $300 and told how great there service is. I told the sales person on the phone I had just bought a house and there were stains on the carpet, she said no problem they have a special cleaner they would put on the carpet and go over every stain twice. Once the guy showed up he looked at the stains and said oh no stains are extra, oh and closets are extra. The bill ended up being $695. The service technician did not tell me the price before he started cleaning. I called and complained, was told a manager would call, but I'm still waiting . . . . more

I had KIWI come out to clean my sofa and after 3 tries with them I gave up. They just grind the dirt in. There is no extraction. I have cleaned it myself but after a carmel popcorn mishap with some teen boys I did not feel like dealing with it and thought it was probably time to have a professional cleaning all over. It was a wasted $180. I should have spent the $400 for Stanley Steamer. more

I asked Kiwi for estimates to have 3 rugs cleaned and repaired. No cleaning or repair was done but I was charged. When I called about the bill no one returned the call, when I called the headquarters they said I owed them the money. Very rude, took a while to get the situation resolved. Not a very well run organization. Would NEVER call them again. more

It all started like this: Apparently every employee of Kiwi Cleaning Services is payed by commission, as they have overpriced me for my house carpet cleaning, then they offer a 40% miraculous discount that still puts the price to an overpriced amount. After that, the guy (one person) showed up to clean my house carpet, and mentioned that for $40 more I would get a teflon layer on the carpets. I agreed. My house has 4000 square feet. The equipment they used was very old, compared to others used by other companies. They had a sort of vacuum clearner to-it-all thing that seemed to come out of the 50s. I could hear its power and it really seed weaker than my own non pro vacuum. After the service was done (it took him about 3 hours only for 4000 square feet) they presented me the bill, which was calculated $40 per room, not for the whole house, therefore the teflon layer costed me alone about $300 on top of their overpriced fee. In the end, I had to pay them $860 dollars for a quick service that anyone with a non pro carpet washing equipment could have done a lot better... I am using my own experience as a reference, as I have seen in the past companies doing fantastic work with that. My disappointment goes for the pricing model they have, the whole sale strategy that starts over the phone (making the appointment and quotation) up to the guy who cleans the house, who will also try to push some extras that are unclear on how much they would cost. My conclusion: I will never more use their service and now I have $860 less dollars than before with a carpet that does not look professionally clean. more