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Kings Grant Exxon

id: 28292242
marker

428 N Lynnhaven Rd
Virginia Beach, VA 23452

marker
(757) 463-3005
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Reviews
( 96 )
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( 9 )

Best

It is very hard to find an auto mechanic/garage these days that don't specialize in increasing your bill. It seems this is more the norm these days, and have encountered it first...

Worst

I had a Groupon for a wash and vacuum, so I decided I would get my oil changed and my tank topped off. THEY forgot to charge me for to gas and then threatened to report me to the ...

Outstanding! 4/27/2011

It was outstanding! No improvement needed. more

Concerned 4/22/2011

I recently started taking my vehicles to King's Grant Citgo after my regular mechanic moved to another shop fairly far away. The first time I went in for service, I was told that my water pump was leaking and would need to be replaced. The second time I went in (for another of my vehicles) I was told that the oil pan gasket was leaking and needed to be replaced. The third time I went in (same vehicle as the oil pan gasket) I was told that the intake gasket was leaking - this just two weeks after I was told about the oil pan gasket. By this point I was suspicious. I was also rejected on my state inspection and was told the brake pads on the rear were bad. This after being told that the vehicle passed and was ready for me to come pick it up. Imagine my surprise to get there and find a rejection sticker. I took it to another shop and was told that the intake gasket was fine and that the rear pads were no where near needing to be replaced. I also checked my receipt to find out that they had checked off my free state inspection on the VIP card, but only took off $5.00 on the receipt. I was also astounded at the environmental/shop fees - outrageous!! I will not be taking any of my vehicles to this shop again and will be driving the extra distance to my old mechanic - someone I can trust not to rip me off!! more

BEWARE 4/22/2011

I love the rave reviews written by the owner, his employees, and family members. This place sucks. Every time I took my vehicles in for service they found something wrong beyond what I took them in for. After the third so called, ""problem,"" that needed attention - I took it to another shop to find out that nothing was wrong. They do the same thing on state inspections - they told me my vehicle wouldn't pass due to brake pads - I took it to another shop and was told the pads passed with flying colors. I will NEVER go to this shop again - NEVER. I'm also looking into how to complain to the state police about the inspection. more

Will return. 4/21/2011

1st time here will return. more

Good. 4/20/2011

Good. No problems. Great customer service and very friendly. =) more

Fabulous. 4/18/2011

Fabulous. Took me on the spot. Thank You So Much! more

Always helpful 4/15/2011

Always helpful & I appreciate the honesty & integrity since my husband is in the military & I handle all car maintenance on 3 vehicles. more

Thanks a bunch! 4/13/2011

Service was very quick! Thanks a bunch! more

Best 4/13/2011

Best of the beach! Very fast service. more

The Best. 4/5/2011

You all are great. Keep it up. The Best. more

Due to the knowledgeable 4/4/2011

I have been coming here for years, due to the knowledgeable, professional, honest work you do. more

Excellent service 3/30/2011

Excellent service and quick thank you more

Very friendly. 3/30/2011

A pleasant visit. Very friendly. more

Wonderful service 3/28/2011

Wonderful service. Everyone knowledgeable of what was needed! more

Excellent 3/25/2011

Excellent Customer Service! =) more

I love this establishment. 3/23/2011

I love this establishment. I'm always greeted with a smile and I always leave with a BIGGER one. Gary was great. I'll be a customer for life!! more

Will come back! 3/22/2011

Always great service, will come back! more

Thank you 3/17/2011

Thank you for (my 1st visit) servicing my car. more

Love everyone here 3/14/2011

Love everyone here, take such good care of me. more

Always happy! 3/11/2011

You do all out vehicles + always happy! more
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