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Katy-West Houston Air

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4023 Trey Dr
Houston, TX 77084

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(281) 855-4939
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Katy-West Houston Air - Houston, TX
Katy-West Houston Air - Houston, TX
Katy-West Houston Air - Houston, TX
Katy-West Houston Air - Houston, TX
Katy-West Houston Air - Houston, TX
Reviews
( 78 )
( 19 )
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( 1 )

Best

They were amazing. \r We called them early in the morning regarding our thermostat and he walked us through it. I would definately recommend them and will be using them again.

Worst

This guy charged me twice what other companies charged for the same repair - unfortunately, I did my research afterwards!...you don't have much time to call around in 100+ weather...

Katy West Houston Air 3/12/2013

This is the third time I have used Katy West Houston Air and they still impress me. The calls are always handled professionally and they do what they say they will do. The technician know their stuff. They offer their services without being "pushy". The technician was the best! I will not only continue to use Katy West Houston Air, but will refer all my family and friends to them as well. more

Your employee was wonderful 3/12/2013

Your employee was wonderful and I would definitely recommend him to other people. He was courteous and did awesome work. I have requested he be my regular service man. more

During our recent A/C installation 3/12/2013

During our recent A/C installation, the installers your grew did an awesome job!! more

very kind and helpful 3/12/2013

I liked everything about your salesperson and the installers. They were very kind and helpful. I am very happy with my new unit. I talked with several other dealers before choosing this company. I made a good choice. more

We were so impressed 3/12/2013

We were so impressed with the employees who helped this transaction take place. They were pleasant and helpful, and certainly knew the product they were installing. more

professionalism 3/12/2013

It`s rare that you find someone worth sticking with when it comes to air conditioning repair companies, but because of your professionalism I`m your customer now! more

All their hard work really paid off! 3/12/2013

They were extremely professional and efficient. I was impressed by the fact that the two installers weren`t ever just sitting around and that they were constantly working. All their hard work really paid off! more

Your employee was very professional 3/12/2013

Your employee was very professional, knowledgable, and clean. It is worth the money for the unit when you receive this type of service. more

Again much appreciation to you and your rep 3/12/2013

Thank you so much Katy West Houston Air for being prompt at responding not only to the request buy to the problem. Your service man was very knowledgeable when talking to me and answering my questions re my unit and problem. I predicted that it was going to be an ordeal lasting a few days but my problem was solved in less than 24hrs, start to finish!!! Truly that is a unique occurrence in today`s hustle and bustle schedule. Again much appreciation to you and your rep more

I call Katy West Houston Air 3/12/2013

I call Katy West Houston Air because I know they comply with all legal requirements. I trust this company to do the job right and to warranty their work. more

This is our 2nd AC/Heating 2/7/2013

This is our 2nd AC/Heating system that Katy West Houston Air has installed for us. They have done an exceptional job both times. They are extremely thorough and hard-working. They are a great team and provide the best service in town. more

Two neighbors recommended this company 2/7/2013

Two neighbors recommended this company and I made a great choice! Quick repsonse to come to my house to give a fair quote. more

Great Service! 2/7/2013

Prompt, Professional, Thorough. I called for an appointment and was able to get someone out the next day even though we are at the beginning of the busy season. The technician quickly identified the problem, had the part, and fixed my A/C. He was also able to help complete the warranty paperwork. Great Service! more

couteous, fast 2/7/2013

Our A/C quit working the night before. My wife called the next morning and the technician was at our house a noon that same day. He was couteous, fast, and thorough in identifying the problem and explaining the relatively inexpensive solution to both me and my wife. He fixed it! We really appreciate individuals and companies like this. more

The technician arrived less than 2 hours 2/7/2013

The technician arrived less than 2 hours after I first called and less than halfway through the 4-hour time window they gave me on the phone. He was friendly, quick, thorough, and informative, and gave me tips to prevent the problem from recurring. more

I recommend them highly. 2/7/2013

I called in the morning and the technician came out the same day. He quickly diagnosed the problem, showed us what caused it, and made the repair. This was my first experience with Katy West Houston Air, but I will definitely call them again if I need service. I recommend them highly. more

Cooled My House After Another AC Company 2/7/2013

Cooled My House After Another AC Company Left Us Hot. Yesterday we called another AC company that came out and looked at our unit, but couldn`t do anything that day and left us without AC and told us they couldn`t do anything until Monday at the earliest. We called (company name) this morning and they came out within two hours of us calling them. They found a work-around that is allowing our house to be cooled off while parts arrive so they can do the real repair. Next time something breaks I`ll definitely be calling (company name) first! more

HVAC needs. 2/7/2013

We were dealing with a system that was ridiculously noisy and inefficient. I called out Katy West Houston Air, who sent out their technician. He was extremely professional and polite. We decided to replace the system. He and his helper knocked the job out quickly, leaving us with a whisper quiet system. I would recommend them to anyone with HVAC needs. more

Katy West Houston 2/7/2013

We were thoroughly pleased and impressed with the service that Katy West Houston Air provided. Their technician is extremely knowledgeable about ACs, including warranty service, provided expert service, discussed concerns we had with another unit and then actually made sure that we received the follow-up calls and information that he promised. And he even cleaned our compressor. He knows his stuff and earned my husband`s approval with his skill set and service demeanor. We have had service by other companies over the years, but none followed up or even responded to our subsequent calls about additional needs. Katy West Houston Air is extremely reputable and will be our continued choice for AC and heat pump service. more

wow 2/7/2013

This is the third time I have used Katy West Houston Air and they still impress me. The calls are always handled professionally and they do what they say they will do. The technician know their stuff. They offer their services without being "pushy". The technician was the best! I will not only continue to use Katy West Houston Air, but will refer all my family and friends to them as well. more
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  • Please Visit Our Website for More Information.. Request Free EstimatesCommercial ServicesResidential Services,Factory Warranty RepairPrecision Tune UpFor Service Call 281-855-4939 Service Call $49.95 FREE with Repair!*24 Hour Emergency Service

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  • Hours: M-F 8:00am - 8:00pm, Sa 8:30am - 6:00pm, Su 11:00am - 5:00pm
  • Neighborhoods: Addicks/ Park Ten, Northwest
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