Thank you so much Katy West Houston Air for being prompt at responding not only to the request buy to the problem. Your service man was very knowledgeable when talking to me and answering my questions re my unit and problem. I predicted that it was going to be an ordeal lasting a few days but my problem was solved in less than 24hrs, start to finish!!! Truly that is a unique occurrence in today`s hustle and bustle schedule. Again much appreciation to you and your rep
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