Katy-West Houston Air

They were amazing. \r We called them early in the morning regarding our thermostat and he walked us through it. I would definately recommend them and will be using them again. more

I have been dealing with Katy West Houston Airs for more than 10 years now and the owner and his dad are what a family business is all about. You get quality and extremely reasonable pricing along with the old school, good ole boy feeling from them. I have never had such an honest contractor ever and at the same time knowing that I could leave them at the house at anytime. Thanks for all the great years of service guys! more

All of the staff is wonderful, professional and a pleasure to work with from the front office staff to the techs. more

Very professional from start to finish - great at answering all questions / concerns. Would recommend so far to friends. more

My overall experience with (com) was excellent. I saw a technician working on my next door neighbor`s unit and asked him for his card. I just moved into the area and wanted somebody reliable. I saw many advertisements and had other neighbor`s recommendation but I didn`t act on them. I`m glad, that I found (com), since they like to prevent things from happening rather than having to fix them later. Also, I like to use a company that I can trust, which is the case with Midway Sheet Metal Inc.. more

It was very good, Everyone helpful, completed the work on time and well done. My story with Katy West Houston Airs starts about 9 years ago. I had a VERY loud air conditioning unit in the front of my house. This horrible loud sound had been going on since I purchased the house in 1994. I dread the summer time when AC kicked on or at winter time when the heat would blast. i had A DIFFERENT ""contractor come out and said my front unit was bad and needed a new on (come to find out later it was probably just fine needed Freon) I bought a new unit (what a pile of garbage this thing is!) The front unit has been a night mare since I got it 8 years ago, and never did fix the front sound that I dreaded. I then got another ""contractor"" who was 2 hours late, came in and told me my blowers in the attic were broken and I needed to cut them out and drop them down and put new ones in (cannot even imagine the total cost) I was not willing to chop my house apart to ""fix"" the blower units.\r My new POS front unit needs yearly or biyearly repairs (ugh) and the same part again and again and again, you see the pattern. I switched to Katy West Houston AirS after being referred by a client of mine TOM. He said ""Katy West Houston Airs is great and explained his story. I trusted Tom P and called them and they showed up on time and fixed my AC (I had a young baby at the time and they moved me to the top of the day) They fixed my front unit and charged my back unit and explained these units need Freon, whether spring summer fall or winter, that is why the heater was not functioning properly and ac was not working. A couple hundred later...both units worked!! I asked them about the HORRIBLE loud sound I could not deal with (though it was no like 14 years) they said it was just the duct work. They said they needed to wait until it cooled back down to do it...so sure enough they did it in the fall. They pulled my old duct work out and put new duct in and NO SOUND!!!!!!! They were in my attic ALL DAY LONG!!! They came out totally wiped out, and my sound WAS GONE!!!!!!!!!!!!!! The price tag was UNDER !,000 !!!!!!! The parts alone had to be 400.......or more!!!\r I continue to use Katy West Houston Airs to this day!!! I have referred them to everyone who asks!!!!\r \r One thing I did do though, I got a swamp cooler and my 3,100 sq ft house (with a pool)summer bills are about 150-170 down from 450-500 a month. I use Ac when it is humid or early spring or late fall when the swamp cooler is out of the window. I got a big window swamp cooler from Home Depot, my house is ICE ICE ICE COLD on the hottest days and nights!!!!! Kids leave the doors open and I could care less (makes them work better) more

So happy with their services. Very nice, prompt, knowledgeable and affordable. Will not use anyone else. I had to use these guys again...stellar!! Again, honest...great..reasonably priced! They show up same day, no extra fees...no extra anything...just great people! Fixed ac same day (had to fix what the prior ac guy fixed 3 times) when I said oh yeah fixed that 3 times....he looked at me sideways....i had to say.....NOT FROM YOU!!....They are GOLDEN! more

We had a very large and very old furnace as well as two large oil tanks to be removed. Katy West Houston Air came in with a plan and got the job done as promised in less than three days. Polite, professional, always on time and the cleaned up! more

Katy West Houston Air was very responsive to my needs and replaced my heating and AC system with efficiently and timeliness. The work team conducted themselves professionally and completed all my requests on time and efficiently. more

\r I wanted a Trane! I got a Trane! I have a contactor that knows what he is doing, not like some fly-by-nights that come and go! (Com) is committed to my cares regarding the unit and acts more like a friend than a contractor! more

HIGHLY RECOMENDED. PROFESSIONAL AND HONEST. WONT USE ANY OTHER AC/HEAT SERVICE!!! Heat did not work. They came within an hour. Said it was a plumbing job. Pinpointed problem in less than 5 minutes and said it would be around $200. The other ac people said I would have had to replace unit for $4500 after spending 2 hours and doing nothing. more

They are very promp and efficient. The company always follows up with a call to make sure everything is alright. more

My overall experience with Katy West Houston Air was excellent. I saw a technician working on my next door neighbor`s unit and asked him for his card. I just moved into the area and wanted somebody reliable. I saw many advertisements and had other neighbor`s recommendation but I didn`t act on them. I`m glad, that I found Palm Coast Heating & Air, since they like to prevent things from happening rather than having to fix them later. Also, I like to use a company that I can trust, which is the case with Katy West Houston Air. more

My Trane system is seven years and Katy West Houston Air takes great care of it. I know with the maintenance I recieve from Katy West Houston Air. It will help me get several more years out of my Trane system. more

Always gives me excellent and prompt service. Also, has saved me money by their excellent advise. I am fully satisfied with the company. more

Very pleased with our new Trane XL20i system and the workmanship of Katy West Houston Air. more

Katy West Houston Air came and fixed my broken Air Conditioner! The service was fast, efficient, and affordable. My Air Conditioning is so cold now I am putting a jacket on. THANKS!!!!!! 5 Stars! more

Just wanted to thank you for going to my house on such short notice and fixing my air conditioning unit. It was much appreciated. You don`t find good service anymore and I found it today! Thank you Thank you Thank you! more

Extremely knowledgeable. Came out within an hour of my call, and quickly identified the problem to be a result of another heat and air company`s mistake. Advised me to require them to fix it and refused to charge me for the visit because he didn`t do the work. Do yourself a favor and call. more

Thanks for the great work you`ve done for us here in Houston, TX over the years. We`ll really miss not having Katy West Houston Air available to call on when we move next month. more