Jim Riehl's Friendly Honda

As usual, my service experience was excellent. The advisor was professional and thorough, and paid close attention to my concerns. I needed an oil change and some minor repairs, and all work was done efficiently and quickly.\r more

Excellent! Love the service staff at Friendly Honda. Repaired and serviced my Honda quickly. Easy online scheduling!\r more

Getting some service program updates under warranty. Set up an appointment ahead of time. Everything went very well.\r more

I took in my 2012 Cadillac SRX for the scheduled maintenance and received the usual friendly and courteous treatment. As usual they make me feel like I am one of their family. more

Service staff and cashier were all very professional and pleasant to deal with. Looking forward to dealing with them in the future.\r more

Came in for a routine oil change, your staff was wonderful, on time, friendly, great care, professional\r more

Bobby (can't remember his last initial right now, but my order # was 5707) was kind and thorough and considerate, as always. My battery needed a charge because of the extreme cold we've been having, but he explained it all to me, and there was no charge = a battery check is part of the oil change routine. Glad I took my car in when I did, even though it was bitter cold (again) that day, cause it was due for an oil change, and I didn't realize the battery needed a charge when I brough it in.\r more

From the young man who wrote up my service order to Louise the Cashier, I was very pleased. Both met me with a smile and were very friendly and accommodating to me. My mechanic did a good job too. \r more

I am usually able to have my vehicle serviced at our local facility here in town but for my system failure a dealer was advised. Your dealership is between my home and work and convenient for service as I needed to wait there for the repair to be made. From the moment I talked to Jarid who advised me and schedule me in untill I left after the repair I was nothing but impressed. Randy greeted me at the door, understood my request, guided me to the waiting area explaining the facility and kepted me in the loop through out my visit. Bill Delisle assessed the problem, inspected my car finding other things needing attention and advised the service needed all the time keeping me informed every step of the way. The repairs needed and prices quoted were agreed upon and a time line given for my wait. The repairs were made at which time Randy lead me to the front desk where the repairs were discribed and the bill was paid. I was then lead to the door and shown where my car was parked. I had the car washed on the way to the dealership so the mechanic could work on a clean car only to have the snow and slush trash it before I arrived there. Much to my surprise when I saw it again it was spotless not only outside but inside as well. I work as a design leader in the Advanced Architecture Studio at GM and drive only GM cars and thought ""WOW"" finally a GM dealership the gets it right from beginning to end. Thank you for restoring my confidence in a GM dealership and one I can trust. Regards Greg more

I purchased my 2013 Honda CRV at Jeffrey Honda but since I had such a terrible new car experience when purchasing my new vehicle I brought it to Jim Riehl's for service. Night and day in the way I was treated at Jim Riehl's. Bobby could not have been more helpful even taking the time out to show me how to set some of the things on my new car something that Jeffrey Honda did not do. I would recommend your dealership to anyone and could not have been more pleased with how professional and courteous the employees as Jim Riehl's are! more

Very good. Preston Williams was a wonderful man to work with on our purchase. If we ever decide to buy a new car again he will be who we will go to first. more

I followed my salesman Mike Kahael from Premier Cadillac (formerly Rinke Caddy) because of his outstanding commitment to the customer. I was sold on this dealership because of your specifically trained ""V"" service techs in the service department (I own a 2011 V Coupe). Gooley Cadillac is much closer but does not have any V trained techs. more

Consistently the best service ever. The service guys always get me in for the help I need and they're professional and pleasant. more

Fast, courteous and professional service. In and out in less than 30 minutes. Service Representative, John McPherson was friendly and efficient. Also received equally as impressive customer service from Jarrod Kelley during a subsequent visit. Will not hesitate to return. more

I was very pleased with the service advisor, service department and time taken to fix my problem. more

Made the appointment, came in , was taken on time.had a very friendly service assistant! was done in a very reasonable amount of time . Very professional and courteous A pleasant experience every time. Thank-you more

Oil Change service was good, as usual. Brian greeted me the service bay and was excellent more

Everyone was very courteous and polite. The service advisor (Randy Guitar) was very helpful in determining what my problems were and explained all necessary repairs that were needed. I certainly appreciated the help and advice and now feel that my safety is ensured.\r more

As usual, professional and pleasant. Service advisors are knowledgable and attentive to my needs. All service performed was fully explained and detailed as to the processes performed on the vehicle................................. more

Wonderful thanks to Bobby Baize. He took the time to go over the van and explain anything we had concerns about. He was so very helpful to us. Many things were not explained to us when we bought the van in May. We were unable to figure them out on our own and Bobby went over our concerns and gave us great help.\r more