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Jim Riehl's Friendly Honda

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18900 Hall Road
Clinton Township, MI 48038

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(586) 412-9600
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Best

I brought my Civic in for 30K maint. check up. Bobby took great care of me and explained everything that was being done to my care and kept me informed every step of the way. Serv...

Worst

All reviews seem positive

Editorial review from Citysearch 10/9/2013

I am from Iowa, normally have work done at home. However, at a previous oil change I was told I needed an alignment. So, planned to have the next oil change and alignment done while I was in Michigan. When I got to Riehl's Honda Service for my appointment, they said they wanted to verify I truly needed an alignment before actually doing it. Come to find out, I didn't truly need an alignment. The customer service rep could have truly done an alignment and charged me and I wouldn't have know the difference. Instead he was honest and only did the necessary oil change! I will continue to bring my car to Riehl's when in Michigan, if work is required!! THANKS!!!\r more
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Editorial review from Citysearch 9/22/2013

I had previously phoned the dealership thrice regarding the problem (inoperative right front window); the Service Manger said the Parts Department was trying to obtain the necessary parts, but never returned any of my 3 calls. Finally, I decided to just drive-in to the dealership on 9/20/13 to fix the problem, which they did during my visit.\r My 9/20/13 service gentleman's name, I think, is Randy, and he is very courteous and was able to fix my problem during the drive-in visit. The Repair Order # is 7786.\r more
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Editorial review from Citysearch 9/15/2013

oil change excellent service John McPherson took care of everything great & excellent service thank you\r more
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Editorial review from Citysearch 8/25/2013

The usual seamless experience. Everyone is friendly and helpful. The Service Managers explain what tests they make and the results. The service is fast and a reasonable price. I also leave knowing what my next steps will be when I return for my next service. I live quite a distance from this dealer but am so happy with the service that the drive is worth it.\r more
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Editorial review from Citysearch 7/28/2013

Excellent as usual. Normal service on my vehicle. Brian my service advisor took charge of my requests, updated me on current and future service regarding suggestions and best time to have any additional items checked. Vehicle was ready at suggested time.\r more
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Editorial review from Citysearch 7/11/2013

My service was outstanding and everyone was friendly and professional. I will continue to go back. more
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Editorial review from Citysearch 7/9/2013

I did a check up on my free on and had great service. Just need to save up for the repair i need done. But other than that, great service.\r more
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Editorial review from Citysearch 7/7/2013

The experience went very smoothly. The service was completed in a timely fashion and the customer service employee explained the work to be done and also gave me a report after the work was finished.\r more
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Editorial review from Citysearch 6/30/2013

My Accord V6 Coupe is now great. The noise has been corrected with great service as result of a great attitude.\r \r Repair order number 5980\r more
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Editorial review from Citysearch 6/26/2013

Had concerns about my air conditioner. I was given good service and my problem was fixed. Thanks\r more
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Editorial review from Citysearch 6/16/2013

Had service repair work done for seat warmer on drivers side.\r The service representavtives, Brandon and Jared provided great customer service.\r \r Its the best caliber service I have ever seen from aotu dealership.\r \r The were friendly, expedient and very efficient.\r \r My stay at the dealrship was very brief and they had a car ready for me to go.\r \r I have never had such a positive experience at a dealrship before.\r \r My complete compliments to both Brandon, and Jared as the quality of the service was outstanding.\r \r Thank you\r Mark Harris more
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Editorial review from Citysearch 6/13/2013

Just as I expected. I pulled in to Service and was greeted by a Service Rep. He asked what he could do for me and I told him that I needed an oil change. He confirmed this, and got me ""signed in"". He also told me when my next service would be due, what it would include and what it will cost. I had a seat in the waiting room and just a little bit later, my car was ready. The Service Rep. handed me my keys and escorted me to the cashier. I paid my bill; had a lovely social chat with the cashier and was on my way. Great Service just as expected!\r more
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Editorial review from Citysearch 6/11/2013

excellent service, very friendly, the service was very quick and efficient, they cared about the customer as well. more
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Editorial review from Citysearch 6/4/2013

Service was done and a recall was taken care of at the same time in a professional manner. more
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Editorial review from Citysearch 5/28/2013

Excellent job as usual. Very friendly and compentent service advisor. Work done in a timely manner. more
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Editorial review from Citysearch 5/19/2013

Great service and the delivery schedule was met on time! \r \r The service check points assured me that the vehicle is staying in top shape. more
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Editorial review from Citysearch 4/23/2013

Service department was very courteous, explained the recall notice that he found during the write-up, and directed me to the temporary waiting room due to the construction. Sales staff was helpful regarding the mailing I had received for the ""Strike Gold"" sweepstakes, however it was clear that they had no been notified about the sweepstakes nor had been trained as to what was to be done. Why are you running an ad to bring in foot traffic when your building is torn apart and you have no vehicles inside? more
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Editorial review from Citysearch 4/21/2013

I had a rt. drive shaft replaced Dec. 2012 and since had a leak at the transmission seal. The seal was replaced at no charge April 2013 and everyone was very nice. I have bought my last 2 vehicles at your dealer and have always been very pleased. more
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Editorial review from Citysearch 4/11/2013

Brought my vehicle in for 30000 mile maintenance. Work was done to my satisfaction, time promised was accurate and I was treated with courtesy. more
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Editorial review from Citysearch 4/7/2013

Good experience. Appreciated Peter Schmidt's sales style. Did not feel rushed. Very helpful and responsive. If this is indicative if the desalership's culture, I anticipate a great ownership experience as well. more
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Owner Message

  • Stop by Jim Riehl's Friendly Honda for quick auto service and an impressive selection of new Honda SUVs and cars. And if you're shopping on a budget, the Honda finance team at our Honda dealer in Clinton Township, MI, will help you get the keys to a used car you love.

Additional information
  • Hours: Mon 08:30am-08:00pm, Tue 08:30am-08:00pm, Wed 08:30am-08:00pm, Thu 08:30am-08:00pm, Fri 08:30am-08:00pm, Sat 10:00am-03:00pm
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