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Jay Wolfe Toyota

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14700 Manchester Rd
Ballwin, MO 63011

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(636) 207-3900
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Jay Wolfe Toyota - Ballwin, MO
Reviews
( 82 )
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( 2 )
( 2 )

Best

The customer service was impeccable. Brian and Dustin went above and beyond their job requirements to ensure my sale was personalized for my specific needs.

Worst

They have a huge selection on their lot, but I have to wonder if it is because they never sell a car except to real suckers that will pay whatever these guys want them to. Asked t...

best sales person we ever had 10/7/2010

Eric B. is the best sales person we ever had. He is an asset to your company. more
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professional and helpful 10/6/2010

Very knowledgeable, professional, and helpful during the entire duration of the sales process, from test drive to final sale more
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Ryan was Great! 10/4/2010

Ryan was great! We got exactly what we wanted more
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Smooth 9/28/2010

smooth, easy and direct more
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was very pleasant 9/24/2010

The salesman, Paul A. was very pleasant to work with and tried his best to be helpful. more
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customer friendly atmosphere 9/17/2010

As with the majority of my prior service visits (professionalism of service reps, timeliness of performance both great) and the overall customer friendly atmosphere to be a plus. more
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wonderful expierience 9/16/2010

I can say without reservation, that Jay Wolfe Toyota has far exceeded my epectations recently. My car was brought to you for diagnosis, in which I had the head reworked and which I had done re-assembly of engine, only to find the fuel mixture was horribly over-rich. Your service department gave me some scope on the problem, but i had doubts about the accuracy of this prognosis. ( as you probably recall i delivered to you a some what lenghty sob story on this subject-my apologies, kevin. The car was returned and placed in the care of Scott Dickherber. At this point the car's problem was not only diagnosed again, but REPAIRED, addressing just the problems that were explained two days earlier. As an auto enthusiast who enjoys doing his own maint and repair, i have been truly humbled by your staffs knowledge, professionalism and hugh level of gracious customer care. Ive been almost suprised to find these qualities still exist at such a remarkable level. Wonderful expierience beyond any expectaions. more
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everyone involved was very helpful and pleasant 9/13/2010

At the end of December I bought a 2007 Rav 4 at your dealership and am enjoying immensely driving it. The whole experience of buying it was an excellent one from start to finish and everyone involved was very helpful and pleasant. I especially want to commend Mark M., whom I met on the phone, an then in person at the dealership. From start to finish he was courteous, unintimidating, and informative. He fund exactly the right vehicle for me, and explained all its interiors. He is probably the best salesman I have encountered. Dan in the finance department was also helpful, patient, and informative. more
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the process was transparent 9/10/2010

Jamie and I went looking for a car a year ago and ran into a salesman who was friends with a friend of mine from church. WHen I called him 9 months later read to purchase, he had left to Scottrade and referred me to Mark M. at Toyota of West County. My friendtold me that Mark handles the large transaction with business and is also the leading salesman at Toyota of West County and if there is any sales guy with negotiating power, he'll be bale to help me get the deal I want. I did my research, contacted other dealers, and went in and mark was able to negotiate with managment and beat the competition and get us into the Camry we wanted for the price we were willing to pay. Mark is also a Christian and handled himself accordingly, the process was transparent throughout and he continues to follow up with us to make sure all is well. You should see the many years of awards and testimonials at his desk. more
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refeshing 9/3/2010

I normally dread purchasing an automobile. I would like to express my gratitude for the courtesy that you extended to my family and myself during my recent purchase. Your honesty and stright-forwardness was refeshing. You are a credit to your orginization and Toyota should be proudto have you as a representative. Again, thank you for the pleasant experience and best of luck in all of your endeavors more
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The overall experiences was a good one 8/26/2010

It was a real pleasure doing buisness with you! Most car sales people gat a bad rap and people tend to hold that cliche, including myself until I met you. The overall experiences was a good one, no hassel at all. You were kind, courteous and knowledgeable, even took me to lunch. I feel everybody did good on the deal. more
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this has been a pleasant experience 8/23/2010

My wife I recently purchased a new car. In my lifetime, now age 66, this has been a pleasant experience only 3 times. two of these were at Jay Wolfe. Mark talks to you not "down" to you. There wasn't the usual adversarial relationship. He answered our questions with stright answers. We discussed the price of the new vehicle and after a short time, we agreed on a price satisfactory to both of us. I did check other toyota dealers over the internet and found it difficult to get the information I needed to make a comparison. I also visited Nissan and Acura dealers. The turning point was they didn't give me the "comfort" level Mark did. more
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They service the car right 8/16/2010

Professional, knowledgable and friendly staff. They service the car right the first time. more
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sincere customer concern 8/9/2010

Thank you for helping us (my wife and I) with the Tercel. I don't think I ever come across anyone in your capacity who's expressed such professionalism and sincere customer concern as you did with me and my 'problem'. Not to mention the fact that you FIXED the car instead of just diagnosing it as was requested. A Heartfelt Thanks!! more
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customer 1st attitude 8/3/2010

Most liked customer 1st attitude, that leads to friendly helpful staff more
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pleased 7/19/2010

We were pleased, overall - Can't think of any complaints. more
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LOOK NO FURTHER'!!! 7/6/2010

There wasn't the usual five or six trips back to talk to the manager to see if we could deal. Of course we did deal that very day. And I myself will be going to Jay Wolfe's to trade my 4Runner in on a new one. I'm actually looking forward to it.. If you want a dealership that is in the business of actually doing the deal," LOOK NO FURTHER'!!! Give these guys chance you will not be sorry. Personally I know of several dealerships that need to go to the "JAY WOLFE'S SCHOOL" and learn how salesmanship is supposed to be done not only salesmen but the whole team are superstars." more
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most pleasant experience 6/30/2010

have dealt with a number of dealer before, but let me tell you this was the most pleasant experience I have ever had. Everyone was so helpful and honest with us I just could not believe it. It was also the first time that we didn't have to listen to a line of bull before we got down to business. more
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I had a wonderful experience 6/28/2010

"I had a wonderful experience buying my first pre-owned car from Jay Wolfe. I never felt pressured, I felt in control of the negotiations and would definitely recommend them to a friend or family member looking to purchase! Great Work! I felt that I could voice my concerns and questions and they didn't make me feel like they were 'taking me for a ride'!" more
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Friendly 6/1/2010

Friendly, attentive, comftorable. - Orville L. more
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