I can say without reservation, that Jay Wolfe Toyota has far exceeded my epectations recently. My car was brought to you for diagnosis, in which I had the head reworked and which I had done re-assembly of engine, only to find the fuel mixture was horribly over-rich. Your service department gave me some scope on the problem, but i had doubts about the accuracy of this prognosis. ( as you probably recall i delivered to you a some what lenghty sob story on this subject-my apologies, kevin. The car was returned and placed in the care of Scott Dickherber. At this point the car's problem was not only diagnosed again, but REPAIRED, addressing just the problems that were explained two days earlier. As an auto enthusiast who enjoys doing his own maint and repair, i have been truly humbled by your staffs knowledge, professionalism and hugh level of gracious customer care. Ive been almost suprised to find these qualities still exist at such a remarkable level. Wonderful expierience beyond any expectaions.
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