Intercontinental

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4.9

327 reviews

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id: 27827140

100 Chopin Plz

Miami, FL 33131

(888) 259-8696

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Reviews

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Best	Day 1 Fantastic customer reception Good afternoon,I arrived in Miami at the Intercontinental an hour ago and I must compliment your staff on greeting me with a sincerity that I have not received in quite some time ...
Worst	All reviews seem positive

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exceptional service,massage 8/2/2012

by dr at ReviewFrog.com Provided by ReviewFrog.com

Susanna....amazing massage, went above and beyond to satisfyDrmuresan more

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Clint is the best 8/2/2012

by Alvara at ReviewFrog.com Provided by ReviewFrog.com

First time in Miami and had a fantastic time at the Intercontinental! more

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wonderful massage with Alex 8/2/2012

by Belinda at ReviewFrog.com Provided by ReviewFrog.com

I came to MySpa on a recommendation of a coworker and I was not disappointed! My masseuse, Alex, was indeed as excellent as she said he was. I highly recommend a visit to the spa and have yourself a massage with Alex! more

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perfect 7/31/2012

by dinorah at ReviewFrog.com Provided by ReviewFrog.com

perfect more

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Great view from the room and good front desk servi 7/30/2012

by Yao at ReviewFrog.com Provided by ReviewFrog.com

The front desk service is very good! A Chinese girl was very helpful and kind hearted. more

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wonderf 7/27/2012

by sharyn at ReviewFrog.com Provided by ReviewFrog.com

This was my first massage and was an excellent experience. The therapist was great and paid great attention to the problem areas I discussed with her. I felt extremely relaxed at the end of it and am ready for my next one! more

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awesomely 7/27/2012

by Cynthia at ReviewFrog.com Provided by ReviewFrog.com

Awesome everyone is very nice and the massage was out of this world!!!!! more

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awesome time 7/27/2012

by jonathan at ReviewFrog.com Provided by ReviewFrog.com

Had a great relaxing day..Alex and Susie were awesome. more

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fantastic spa experience 7/27/2012

by Susie at ReviewFrog.com Provided by ReviewFrog.com

I loved my spa service. I got waxing done by Liz, and she was absolutely wonderful, I wish I lived in Miami so that I could come back. Luis at the front desk was friendly and professional as well. Keep up the fantastic service, and thank you so much Liz, you are wonderful! more

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wonderful 7/27/2012

by Ruth at ReviewFrog.com Provided by ReviewFrog.com

Had a great manicure and pedicure with Liz! more

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awesome massage 7/26/2012

by Beth at ReviewFrog.com Provided by ReviewFrog.com

Katja was amazing! more

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great massage 7/26/2012

by David at ReviewFrog.com Provided by ReviewFrog.com

Great experience more

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Great Customer Service 7/24/2012

by Kate at ReviewFrog.com Provided by ReviewFrog.com

Customer Service was excellent. We brought perishable items for our child to use during our stay. With only an email to the concierge the day before arrival, a refrigerator was placed in our room and already cold when we checked in. It was such a relief to have that all set up when we finally arrived at 11pm after a 15 hour drive! more

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great massage! 7/23/2012

by jenny at ReviewFrog.com Provided by ReviewFrog.com

Naarai was fabulous! more

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amazing massage 7/23/2012

by Leila at ReviewFrog.com Provided by ReviewFrog.com

Alex gave me such an exceptional massage. I asked for a deep tissue, hard massage which normally gets me an average, moderate massage, but he really put the effort in and did exactly what I asked. more

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Great service at Intercontinental Hotel 7/21/2012

by Richard at ReviewFrog.com Provided by ReviewFrog.com

I really enjoy the hotel and the spa. The staff at the spa is extremely professional and courteous with their philosophy of customer service.I thank all the spa staff especially Devy.The front valet guys and the customer reception at the door guys are extremely helpful and nice.We recommend to all tourists and visitors.Richard Duong more

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great staff and wonderful services!!! 7/21/2012

by Jeanine at ReviewFrog.com Provided by ReviewFrog.com

5 star all around ask for both Liz for pedicure and Katja for a fantastic and best technical massage around! more

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wonderful experience 7/21/2012

by Chandra at ReviewFrog.com Provided by ReviewFrog.com

I had my first manicure here at MySpa on Saturday with Liz! She is by far one of the most talented nail techs I 039;ve met. I loved my manicure so much I came back today to have a pedicure with her! Any one looking for a fabulous mani/pedi should come here to see Liz, she made the experience a great one. Thanks Liz : more

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amazing 7/20/2012

by Jessica at ReviewFrog.com Provided by ReviewFrog.com

I 039;ve been here before and like always I loved it! more

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excellent service 7/20/2012

by Natalie at ReviewFrog.com Provided by ReviewFrog.com

Very good service and attention! more

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Owner Message

IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at intercontinental.com for our lowest rates. You won't find these anywhere else. Discover a new dimension of sophisticated elegance at InterContinental Miami. Set in the heart of Downtown's thriving financial and business district, our hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. From dramatic digital artscapes, over 101,000 square feet of meeting space, and 641 guestrooms, we specialize in stylish flair, sophistication and worldclass service. Relax at mySpa, enjoy a cocktail at Toro Toro and experience all that our hotel has to offer.. Each property offers its own distinctive style,from heritage elegance to urban chic and resorts on tropical shores. Forge the best travel experiences. Excellently appointed five-star suites offer a sense of occasion. Premium is in every detail,from Michelin-starred restaurants to outstanding spas. Immersive luxury surrounds you,creating unforgettable memories.

Additional information

Hours: Open Daily 24 Hours ; Open Holidays
Payments: American Express, Visa, Master Card, Discover, Diner's Club
Neighborhoods: Downtown Miami

Intercontinental

100 Chopin Plz Miami, FL 33131

Best

Worst

exceptional service,massage 8/2/2012

Clint is the best 8/2/2012

wonderful massage with Alex 8/2/2012

perfect 7/31/2012

Great view from the room and good front desk servi 7/30/2012

wonderf 7/27/2012

awesomely 7/27/2012

awesome time 7/27/2012

fantastic spa experience 7/27/2012

wonderful 7/27/2012

awesome massage 7/26/2012

great massage 7/26/2012

Great Customer Service 7/24/2012

great massage! 7/23/2012

amazing massage 7/23/2012

Great service at Intercontinental Hotel 7/21/2012

great staff and wonderful services!!! 7/21/2012

wonderful experience 7/21/2012

amazing 7/20/2012

excellent service 7/20/2012

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100 Chopin Plz

Miami, FL 33131