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Infiniti of Tacoma At Fife

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4902 Pacific Hwy E
Tacoma, WA 98424

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(253) 231-4300
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Infiniti of Tacoma At Fife - Tacoma, WA
Infiniti of Tacoma At Fife - Tacoma, WA
Infiniti of Tacoma At Fife - Tacoma, WA
Infiniti of Tacoma At Fife - Tacoma, WA
Reviews
( 319 )
( 49 )
( 2 )
( 3 )
( 1 )

Best

Really great service given by Gary DeJarlais. He made the whole process very smooth and easy. I was hesitant to come in but will not hesitate to come in, in the future

Worst

Perhaps the best word vs service is the phrase "we try harder, but not hard enough". I had a difficult service situation due to poor quality of the materials in the FX35 that I h...

excellent customer service 2/26/2014

everything you would and should expect from a luxury car dealership!! more

Excellent Service 2/25/2014

My visit on the 12th was to follow up on a noise issue that has been recurring on my G37 convertible, as well as, to get the windows tinted. The service to tint the windows was done quickly and efficiently for a satisfactory price. Although I may have been able to find this service elsewhere for a lower cost, I trust the service staff at Infiniti of Fife. I am a very discerning customer and expect great service; which I consistently receive from Nathan Phillips. Ever since I purchased my Infiniti, I have been bothered by a recurring noise that has managed to evade diagnosis. The noise is faint at times, but it is persistent and bothersome. I have brought my car in because of this problem on four occasions. On each and every occasion I have been treated respectfully and professionally. I realize that issues such as mine cannot always be identified and corrected immediately, and I am very appreciative of the service I have received thus far. The attentiveness, concern, and efforts to correct the issue have built my trust and confidence in Infinit and I am confident that the noise issue will be resolved. Thank you! more

Nathan is a great service rep 2/24/2014

He reviewed what was going to be done and when I picked up my car he review what was done. He asked if I want some refreshments when I dropped off and when I picked up my car. more

Nathan was excellent! 2/23/2014

Very professional, thoughtful and kind. more

Auto Maintenance 2/23/2014

My car was serviced quickly and on time while I waited. The warm cookies were great more

Prompt, courteous service 2/22/2014

I had my oil changed and the "luxury car wash". While the oil change was fine, the car wash was less than luxury- the interior mats and carpet were vacuumed, however the interior surfaces did not get wiped down, which was described in the customer appreciation brochure. A little disappointing and definitely not "Luxury" more

Outstanding customer service 2/22/2014

The Entire staff at infinit of Tacoma were exceptionally great and professional from the time I walked inside of the dealership until even after I had already made my purchase. more

Awesome service department 2/21/2014

Gary the service manager is great. Very helpful and accommodating. more

Impressed 2/20/2014

I really liked Greg, He was friendly attentive and I enjoyed my experience. The service Manager Ethan or Ian was extremely helpful. more

Fantastic customer service! 2/19/2014

Gary took care to address all of my questions thoroughly! Trust them implicitly to take good care of my car. more


Helpfulness of the employees at Infiniti of Tacoma at Fife! 2/19/2014

A great dealership! I have been doing business with them since 2005! The service department is especially helpful when I call and have the car in for servicing. My experience with another Infiniti dealership was less than positive. Infiniti of Tacoma at Fife treats customers the way customers expect to be treated! more

review 2/19/2014

good people to work with more

Service Department 2/17/2014

Friendly and efficient service more

Sales/Service 2/17/2014

We bought our 2008 FX35 elsewhere but the carfax showed it had always been serviced by IOT so we took it there and Gary gave us a list of what service items that needed to be addressed. When we took it in for service Gary gave my wife a Q50 loaner. She was so impressed with the car that when we went to pick up the car from service we started looking at new cars. We went back the next day with our Acura RL and traded it for a G37x sedan. Jack was very knowledgeable about the car and professional. Scott was also helpful and with his "magic" fingers he had the numbers we could live with. A great experience was had throughout the dealership!!!!!!!!AAAAAAA++++++++++ more

Professional, Courteous, Prompt 2/14/2014

New customer, but am as well impressed by the dealership as I am with the car (2012 M37x). more

Great Service 2/13/2014

The staff is great and they are always willing to help. more

Routine Oil Change 2/12/2014

I brought my car in for an oil change. Gary had noticed red paint that was rubbed in after someone dinging it and he was able to buff it out! I really appreciated it, he went above and beyond. more

car owner 2/11/2014

Everybody was friendly an made me glad to be there more

No issues 2/10/2014

No issues more
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Additional information
  • Hours: Sales Department Monday - Friday : 8:30am - 8:00pm Sat : 9:00am - 7:00pm Sun 11:00am -6:00pm
  • Payments: Master Card, Visa, Discover
  • Neighborhoods: Fife
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