Infiniti of Tacoma At Fife

Really great service given by Gary DeJarlais. He made the whole process very smooth and easy. I was hesitant to come in but will not hesitate to come in, in the future more

Was a great visit for me. I use to take my Infiniti to Infiniti of Riverside in California. They were the worse. Pressuring you to buy a car when you don't want to and telling you that they would move mountains to get you in a car. I loved my visit in Tacoma because didn't get any of that sales talk. Just straight up honesty about my car. No Bull Sh(/&/. more

wonderful service and they take good care of my vehicles. more

I've owned my new Infinity for 1 year and have been to the service department twice for routine maintenance. They have a very nice waiting area for customers and the personnel are great! We also own a Mercedes and the waiting area at Infinity of Fife is much nicer! They have a wonderful selection of complimentary snacks and drinks. Time goes by fast while waiting. I actually enjoy it. Gives me time to relax and play on my iPad while they are working on my car! They also do a fantastic job of washing/vacuuming it each time! more

Service work seems generally good. Easy to schedule and work usually done on time. more

Great customer service more

great place to shop for a car. the salesman Did not try to push you into anything more

We appreciate how the sales agent Yong went out of his way (drove to Portland, OR) for signatures. more

Always great service! more

Did a great job on servicing my Infinity! more

The people at Infiniti Fife were great! They took care of you and made sure you had everything you needed! I especially liked the different type of roads we test drove the car on. Jack was very nice and Scott is a cool dude. He'll take care of you. Make sure when you go in, you have all the info researched and ready to go. It'll make your experience 10x better! more

Gary dejarles is the best service rep I've ever had the pleasure of dealing with! He was attentive, kept me updated of the progress and made sure I had his direct line and got everything I needed! more

They make you feel like you are the number 1 customer and they did everything to make sure I received a very fair deal and I left feeling good about the experience. more

Our sales rep Dennis went the whole nine yards for us with test drives, excellent instructions and detailed explanations for all the systems of the M37. Could not ask for more! Great experience! more

I wasn't even looking to purchase a new car...Great salesman=great customer service!!! more

How accommodating and helpful your service rep and a place nice to wait for your car's service. more

Next time I am in the market for a used vehicle my first stop will be at Infiniti of Tacoma at Fife. I had been looking for a crew cab diesel pick up to replace the 7.3L F250 I lost in a divorce. I had a frustrating experience at a Puyuallup dealership the weekend prior when I walked out when they could not meet my monthly payment cap. Infiniti of Tacoma had a 2006 Dodge Ram in my price range so I inquired about it online. Kevin Pedersen got back to me in minutes. I let him know about my prior experience and what my budget needs were. I made it clear that I would not make the trip to Fife unless my payment requirements were met. Kevin had me apply online and was able to secure the approval on the Dodge at the payment I had requested. The only thing left to do was the test drive. When I arrived at the dealership the truck was parked out front waiting for me. Mike Cameron met me and let me know that Kevin had asked him to take care of me. Mike took me out on roads that would really test the truck so I could get the best feel for it. He was very accommodating to my sister and 1 year old niece who had come along for the ride. Mike answered all questions I had about the truck. Back at the dealership the entire staff went out of their way to make us feel welcome. Mike provided me with the service records and Kevin went through the final numbers with me giving me a very fair deal on my trade in. Eliana in the credit department went over each piece of paper that I signed. With in 2 hours of arriving I drove away in my 2006 Dodge Ram 2500! more

I appreciated the effort made to minimize the inconvenience of my car problem. No fuss and timely repair w perfect replacement loaner car. more

Both Jack Bristol and Scott in sales are top notch no pressure just ginuine people. This is the main reason why we bought here. more

Grrrreat!! more