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I had two moving companies scheduled for the same day. Midway Movers to move a big television, and In and Out Moving and Storage to store the rest of my stuff. Midway Movers were right on time, called me as they were near, took my T.V. out in 10 minutes, called me when they neared the new location as well as the people who were receiving the item. They got to both places right on time and charged me exactly what they quoted. \r
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In and Out Moving and Storage came to my place four hours late. Not a big deal, a lot of movers are late. They wrapped my stuff well (it appeared), and got it all out quickly. They left the empty apartment pretty dirty, but I didn't mind too much. They quoted me for $320 dollars. I ended up paying $650. That's more than 100% than the initial quote. They literally, didn't even ""ballpark"" the estimate.\r
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I paid. Then I drove out to Portland, Oregon because that's where I was moving. When I was in Billings, Montana resting for the night, I got a call from them. ""We can't charge your credit card."" I asked them what the problem was. They told me their machine reads, ""Error."" I asked them if reads declined or anything like that, something a normal credit card error would say. They told me no, it just says error. So I told them I'd call the bank to see if there was a problem, and that I'd call them back within the hour. No more than five minutes later did a half English-speaking woman call me again. ""How you pay?"" she said over and over. ""How you pay?"" I tried to explain to her that I was working to rectify the situation and see if it was an error on my part or your companies part. ""How you pay?"" she kept going on. Eventually I just hung up on her and called the bank. There was no error on my end. I call them back, get the half English-speaking lady again. I immediately asked for the supervisor. \r
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I am running out of room, I will continue my review in another post...
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