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avoid this moving company - Review by citysearch c | In & Out Moving & Storage INC

In & Out Moving & Storage INC

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avoid this moving company 4/28/2008

Avoid this company. They seem very nice on the phone. I think I spoke with Jennifer and are very available but after they get you to sign the contract, everything goes really bad. They picked up my stuff as sceduled but then were late with the delivery. When my stuff did arrive, much of it was badly damaged. They ""lost"" one box which just happened to have my golf clubs and scuba gear. I was worried about that box because you could hear the golf clubs in the box during packing. I was worried the movers would realize they were club and steal them. Of course, it did not arrive. They said they would look for the box at the warehouse but of course by then they had my money and stopped taking my phone calls. Also, the insurance company they use is just as bad. They don't return my phone calls, either. It has been over 9 months since my move and I still haven't been able to get an answer. Many of my other boxes that did arrive were heavily damaged like someone was just throwing them around. I had packed like items in various boxes but when I got them, everything was mixed together. They had opened my boxes and mixed stuff up. Some of the expensive items such as vitamins, shaving razors were missing. Of course, no one would speak to me. I never write reviews but I want to let people know that they should by no means use this company no matter how enticing they sound or what offer they give. I am surprised that a company like this can exist but I guess the consumer in this case has no rights. Pros: cheap Cons: everything else more
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