In & Out Moving & Storage INC

Everything to look for in a moving company, we hired them in the past, about 5 years ago when we moved back to Chicago, it's the same management and very good service, from management to the crew everything was taken care of in a very professional way. more

In and out were great, I will definitely use them again and recommend to my friends and family, they are not the cheapest but worth every $ I paid in terms of no damage, responsive crew and office staff. Thanks. Pros: arrives on time Cons: sticks to initial estimate more

Our move is something that I just didn't want to deal with but, I was pleasantly suprised !!!! in and out movers were very skilled movers, very quick and pleasant to work with.I really could not ask for a better move- thank you. more

I used In and Out Movers for a move and I received the best service ever. Everyone was so helpful from start to finish. I could not have asked for a better company. The sales rep was very helpful, the crew was on time and took of my items like if it were their own. I will definitely be using them again.\r more

What I thought would be, a stressful move turn out to be a good one. Don’t get me wrong although I know that no move is easy the movers were well skilled and they made it much easier. So all I have to say is thank you for a great move. more

I just employed the services of IN&OUT moving to move all my stuff (200 boxes!) 1,600 miles from the Chicago area into a three bed-room home in Texas and I am delighted with their service.\r I needed to move soon and called several companies. The big companies told me they couldn’t get a rep to my house until the middle of next week. The rep from IN & OUT was at my door the next morning at 8am. I walked him through all the things I wanted to move and he was very efficient, knowledgeable, thorough, sensitive to my needs, and gave me some good advice.\r The packing crew showed up early the next day and I supervised them for two days as they carefully, efficiently, and professionally packed everything in every room including all my delicate knick-knacks (thochke). On the third day, they loaded the truck and carefully labeled and inventoried every box. In & Out can out-price the big guys because they have a different business model—they operate in most major cities and put your stuff in storage and deliver it once they have enough to fill a large truck and can move it profitably. The contract stated 14 days until delivery. This sounds like a long time but please allow me to tell you why it is not. Once in Texas, Just imagine all the things you have to do when you move to a new state! I had pre-arranged a wireless internet install the first morning in my new house and that went smoothly. I introduced myself to my new neighbors and they graciously answered all my questions and gave me more good advice.\r I found the local grocery store and purchased food, cleaning supplies, disposable plates, bowls, forks, paper towels, kleenex, toilet paper, etc—items I was going to need anyway. I tested out all the keys the previous owners had left me to learn what was for what.\r I re-cleaned the house and decided which room would be used for what (as well as figuring out which electrical switches did what.) I read the directions and learned to operate all of the kitchen appliances. I figured out how to operate the furnace, air conditioning, and automatic gas fireplace. I walked through the yard and figured out the landscaping in detail as well as how to operate the automatic irrigation system.\r Using the internet and phone I arranged billing for electric, gas, water, sewage, and trash. There was a security system installed so I called the vendor to come out and “activate” me. I learned that my wireless provider did not cover this area well so I researched with the neighbors and on the internet and switched to another cellphone company.\r I registered at the local post office. I opened a new bank account and had my funds transferred. I drove around to get to know the neighborhood and city and restaurants and businesses. I arranged to have my prescriptions and insurance info transferred to the local pharmacy. I researched and found a new Physician and had my medical records transferred as well as switching my health insurance to the new state.\r I went to Lowes and had a washer and dryer delivered. I found a local optometrist and dentist and hair salon. I explored the local walking trails. The first four days passed so quickly that I was surprised when United Auto Transport called me to say my car would be delivered tomorrow at noon! We kept in close contact via phone. Now MORE work began.\r I had to get the car insured, inspected, registered, and plated. Then I had to get a new drivers license. When the IN & OUT guys called and said they would be here tomorrow (day 10), my first reaction was “not yet, I’m not ready!” They arrived exactly on time and worked with such amazing efficiency that they had every box in the right room and all the furniture assembled and placed within 7 hours with no break for lunch. \r There was not one item missing or broken. In and Out has always had a sterling reputation for local and long-distance moves. I suggest you give In & Out a call for out-of-state moves. Pros: EXCEEDED MY EXPECTATIONS Cons: DICOUNT FOR CASH PAYMENT more

I used In and Out Movers to move from the City to the West Suburbs and would definitely recommend them to anyone planning on moving. They are customer service focused, professional, and hard working. The morning of my move it snowed 6 inches -- they arrived early and when I arrived they went right to work. Their price was actually a little less than the quote -- even with extra travel time due to weather. There were no surprises and no extra fees -- best movers I have ever used!!! Highly recommended. Pros: The Perfect Move more

From the time I found In and Out Movers online, and called Patrick, the move of my office was nothing but easy!! I even had to delay the move one week, and that was not an issue or problem for In and Out!\r I was quoted a price over the phone based on what I told them needed to be moved, so Patrick based it on a 4 hour time, for four guys... Once the move was over (in 3 1/2 hours) the price was just as quoted!!\r The movers were polite, friendly, and quick!\r And Oscar who mangaed the guys was amazing... \r I actually emailed the day before our move, to explain that there were going to be a few other moves ou of our building that day, so I was promised by Patrick that the guys would be to me first thing in the morning, on a Saturday... they pulled up at 8:05am :-)\r If you are reading my review, I HIGHLY suggest In and Out movers... If I ever need anything moved or stored, I will surely use them again!! Pros: On time/Fast/Friendly more

From the minute I called to the final delivery in oak park everything went well. there was a crew of 4 and it took almost 6 hours. will use them again next year ! more

They are probably the worst moving company in the history of in and out moving. Hiring them was easy, but then the trouble started. On the move out, they were 2 hours late. When they finally arrived, they were quick in wrapping things up, but told me that I had more stuff than they had ancitipated and that I must pay more for storage. The kept my furniture in storage for three months and somehow managed to break the back board of my bed - which is made of massive plywood, 2 inches thick, and heavy. God knows how they did that. They also delivered some of the boxes upside-down, causing heavy items on the bottom to fall onto the light (and fragile) items on the top, killing 4 wine glasses and a lamp shade. Their claims process is a nightmare, too: you need to provide photos, original receipts of the items purchased, and a confirmation of ownership - all in paper, nothing electronically. In the end, they even wanted to charge me for the extra month of storage that they had promised me when I hired them. Conclusion: Stay away, save yourself some trouble. more

I have moved or helped family members move a dozen times, using movers about 6 times. Big names and no names. This move was from Chicago to south of Joliet, so there was a lot of opportunity for disaster. This is the first company that a)seemed to care about what they were moving, b)did what they said they would when they said they would, and c)had a firm price. I would use them again, for sure. Pros: Price was firm, showed up on time, got done on schedule more

In and out gave me a good deal to move my 3 bdr from Chicago to llouisville KY. The price was right and they handled everytning really carefully. items arrived 1 day later than estimated but I guess that's fine, good movers overall Pros: professional, corteous more

Unreliable, non communicative, and even rude - I would like to dissuade anyone from contracting In and Out Movers. While seemingly helpful when we spoke to them about orchestrating our cross country move, after receiving our initial deposit and having possession of our belongings, Patrick and Richard did not make the minimal efforts to ensure that the move went smoothly. They did not communicate the weight of our shipment which resulted in the cost rising $500 and incorrectly communicated the cost of taking it up to the third floor (stating that it would be $50 when it was, in fact, $150), did not fill out the receipt of packages forms correctly resulting in our belongings arriving two weeks after projected (and causing many complications in our lives such as rearranged work trips and living without items such as kitchenware that we needed), were unresponsive to our emails then communicated incorrect (and perhaps even purposefully deceiving) information about the status and location of our belongings, ultimately acting rudely to us and blaming us for the complications in the move, and telling us that they would deliver our belongings at their convenience. Our experience with these movers was one of the worst business transactions that I have ever engaged in. Their lack of initiative caused our move to be much more complicated than necessary and, even more regrettably, communicated that they did not care about our business and, as they had possession of our belongings, we were at their mercy. In summary, our move cost nearly twice as much and two weeks longer than IN and Out Movers projected and was handled by placing the blame on us rather than trying to solve problems. I would urge anyone looking for a mover to look into other options. Cons: unprofessional more

in and out did a great job. it's the second time I use them and they were just great. look nowhere else.! Pros: quick more

came on time, no damage and the price was right and as quoted. recommended for long distance moving. J. Pros: n time more

my last move, two years ago was a nightmare but this time I hired in and out and everything went very well. JB Pros: ontime more

Me and my fiancé recently moved to a new 2 bedroom in Wilmette and we used in and out moving. They great quickly resolved all the issues, and they were right on-time. Everything worked as we planned and I will call them again next time for sure Cons: none whatsoever more

I have just finished moving with IN & OUT Movers. I was amased by the team efficiency and hard work. I had to move from a third floor apartment to a second floor. The crew showed up around 2:45 and finished my move in less than 3 hours. I am glad that i hired this copany as i have researched a few and got estimated that were not accurate at all ( i realize that now). IN & OUT Movers gave me a quick quote and farely acurate. I would recommend this comapny service to all, sometimes it is better to pay a liitle more and realy get the service you are asking for. watch out from rogue movers it is E-Z to fall into other movers trap. IN & OUT Movers proved themselves standing behind the service they prommised. Pros: Great service Great price more

My recent long-distance move was an absolute nightmarish experience and I urge you NEVER to use this company. Highlights: - Movers were evasive and dishonest regarding anticipated delivery dates. - Owner was verbally abusive, insulting, and dishonest when contacted about moving problems. - Movers lost 1 box and 1 suitcase, and did significant damage to furniture. - 3rd party independent claims company failed to settle our claim and will not respond to repeated phone calls and letters. One of the worst experiences of my life. Please avoid this company at all costs. Pros: No major pros Cons: Loss of belongings, sleep, peace of mind more

When it comes to moving services, there will be nothing else that can compare on the quality services I have had with In and Out movers. They have given me the kind of quality I have been looking for. At first I was worried that my precious collections of paintings will be damaged when I move to my new place but when I got In and Out movers for the moving services, they assured me that everything will be taken care of and there is nothing to worry about. With that, i felt confident that my collections will be just fine. Well, after my things were place to the new house, I have been amazed that there were no scratches made in any of my things. Quality is that they have promised me and what I have also got from them I would like to recommend In and Out movers for your moving needs. Pros: The best more