Honest Install

Chris, Peter and CJ were great. Very professional. Courteous. Efficient and knowledgeable. We are very pleased with the two large screen TV's they mounted for us and the surround-sound speakers they installed. The company is every bit as good in person as they represent themselves to be on their excellent website. I have no reservations in recommending them. more

I am really happy with the service I received from Honest Install. The 2 service techs were timely & professional in everyway. I had an old school stereo receiver that I wanted to set up along with a LCD TV in a former bedroom soon to be exercise room. They suggested what hieght would be perfect to be on both the eliptical machine as well as the stationary bike. They were able to concele the wires in the wall and did a great job putting in new wall outlets behind the tv and down near original outlets. What was really great was that after the tv was mounted on the wall they took the time to show both my wife & I how they set up everything on one remote controll to make things easier for us. We plan on using honest Install again in the near future for another TV to be placed above our fireplace downstairs. You might pay a little less somewhere else, but there attention to detail was what sold me. Thanks again. more

The people I dealt with from Honest Install were very nice and knowledgeable. I hired them to do a wall-mount TV installation. They were great, but once they had left I realized it wasn't level. They are coming back to fix it, and after they do it will be all five stars. more

I was very happy with Honest Install. I called them to hook up my mother's TV and sound system, and to show us how to use it. She is elderly and not very tech savvy, so I wanted to be around to tell the technician what we needed. I was only in town for one day, and they were able to make it out for an evening appointment. The tech that came out was very thorough and patient. After hooking everything up and making sure it was working correctly, he took extra time to explain the controls to my mother. He was very personable throughout the whole process. My experience with Honest Install was fantastic. more

I found out about Honest Install through the internet and I chose them because they were local and I liked what they had to say. I had called several other companies that I found through the internet but didn't consider any of them when I found out they didn't do the work I was looking for. I found the work that Honest Install did to be of the highest quality. They're thorough and prompt. Honest Install went above and beyond what I asked them to do. They were very responsive. Honest Install did a very complicated install over a brick fireplace, installed a wireless network, and installed a television in the guestroom. I just found Chris and his company six weeks ago, and after their first job, I called them immediately for the second. I would just hire Honest Install without reservations! more

I called Honest Install to install a new receiver, 4 new ceiling speakers, hdmi cables, logitech remote, and new subwoofer that I bought for my home entertainment center. Peter showed up right on time and worked quickly, efficiently and most importantly did some of the best work I've seen. I would highly recommend them to anybody that is looking for entertainment equipment installation. You won't find a company out their that does better work and certainly not for their price. I have used Starpower in the past and while they do excellent work, they are significantly higher in price. Call Honest Install instead...trust me! more

Everyone on staff at Honest Install is proficient in their jobs, they are easy to talk to and definitely well-qualified to handle anything as far as challenges that come up, wiring or barriers in the walls. I talked to several companies before choosing Honest Install and the reason why I decided to go with them is that they never tried to sell me a system I didn't need. I really appreciated that they gave me more realistic options than the other places, which showed me that they were really listening to my needs. Even if I didn't really know exactly what I was after when I first went to them, they were able to design a system to fit exactly what I wanted from listening to me. They installed two flat panel TVs and speakers in every room. I am definitely very happy with the overall final results. more

I recently purchased a lot of new audio/visual equipment for my home. A good friend of mine recommended Honest Install to take care of all the logistics. He said they were the best, and that's what I want. Well, I'm glad I got this good advice, because they were excellent, just wonderful. When I spoke with Chris on the phone to set up the appointment, he asked for specific information on the equipment I was using, so he could have his installers do research before they arrived. When they got here, they knew exactly what I had and how to hook it up, and I had a lot of stuff. They were very neatly dressed and professional, and had amazing patience. They put down drop clothes to minimize the mess, and cleaned everything up before they left. Honest Install first mounted my new 55" TV above my fireplace, and put the 47" TV that was in the living room into my master bedroom. In both locations, they installed surround sound systems, as well as universal wireless HD audio and video kits that allowed me to keep the cable box and movie player in a separate location. Also, I really liked that they wrote out explicit directions for how to work everything so I would know exactly how things needed to be set for different applications. It was just perfect. After they left, there was a little issue where something wasn't working quite right. When I called about it, they sent someone out right away to troubleshoot the issue, and they discovered a faulty cable. They replaced it, and now everything works great. I am very pleased with Honest Install, and will tell everyone I know about them. Char Logsdon more

I contacted Chris in the morning and he came to my house that afternoon for a free consultation. He was friendly helpful and gave us several options on our install. His installers came in less than a week, they were polite, did a very neat job, took their time explaining everything to us. Later that afternoon I had a question about my surround sound and Chris came by my house on his way home from work to make sure I understood everything. They are an awesome company, they do what they say they will do and on time. My wife is very particular and she loves the job they did. Give them a call they are the best. more

Honest Install is a breath of fresh air. It is hard to find local companies that can compete with the big chains without compromise to quality and service. They demonstrated integrity and the core values of customer service, professionalism and great value. I am very satisfied with their services and will use them again. In addition I have recommended them to all my friends via Facebook and will continue to do so by word of mouth. more

I was impressed with Honest Install. I read their reviews online and their reviews were very accurate. The reviews said that they would ask your suggestions before they installed the television and that they would move something if you wanted them to, and they did that. They installed a flat screen TV in my living room and moved the TV that was in the living room into the bedroom. They did the job quickly and gave me simple instructions on how to start and work the system. I'm waiting for the antenna and they emailed to tell me that they have it, so I just have to get back to them with a time that works for them to come back out. Their price is reasonable for the service you get. more

Let me start by saying that there is a very low level of technical capability in my house at the moment. I hired Honest Install after hearing about the fabulous experience my son-in-law had with them. I, too, had a great experience and have recommended them to others. Peter was the tech that came to my home and he went way above and beyond the call of duty. He not only helped us solve the problems we called him out for, but also identified and resolved other issues that came up along the way. He was very responsive and worked longer than he ended up billing us for. I take for granted that they show up on time and do everything they say they will do, because with with Honest Install the basics are all A+. The thing to note is their expertise and willingness to go the extra mile. They really solve the customer experience problem. more

Honest Install did a great job for us. Basically, it was something we did for my son, and I orchestrated everything over the phone with them because I was in a different city. I was very pleased with their customer service over the phone. My daughter-in-law was there when they came to do the installation. She raved about them! She said they were prompt and provided excellent service with great attention to detail. My son is very happy with the results. I'm planning on using them again for my own house when it's built. J. Milton more

Honest Install mounted two large, flat screen TVs. One is on a rotating arm, and one is flush with the wall. They also installed a surround sound entertainment system in the entire home, inside and outside. It was our first time using Honest Install, and it went very well. They just finished last night, and we are very happy with what they did. They were very easy to work with, very professional, and very responsive. When they did something that we were not that happy with aesthetically, they fixed it and fixed it to our satisfaction. Honest Install was also very careful about everything and very clean. They were nice. I would highly recommend them to anyone; they were great. more

Honest Install is a first rate customer service company in the world of declining customer service. That alone will bring me back time after time. My appointment was late in the afternoon. They ran into an issue that caused them take my MAC monitor to their shop. They returned later that evening so finish the job. It's just what I wanted. Chris & Peter, we appreciate the service you provided and will be calling you when it's time for the flat screen tv install. more

Decided to go with honest install for a full motion arm bracket mount. The install delivery people showed up on time and ready to work. They asked specific questions about how I wanted the TV mounted and functionality. Did a fast and accurate job of placing the bracket on the TV and mounting it on the wall. Reviewed how to use the bracket and made sure that all connections to the DVD and DVR players were correct and working properly. Cleaned up before they left. I will be using honest install again to mount a tv in my bedroom and I would highly recommend them to others. more

Chris set up our installation for two days after I spoke with him. He asked all the needed questions to define the job and when the technicians arrived it was clear they had a good understanding of the task from Chris. Our installation was a 7.1 configuration into an existing media room. The task required the old 5.1 system to be removed, old locations patched and new wiring run to each of the 8 locations. The technicians arrived on time, asked the needed questions and went to work. They were willing to make it a collaborative effort when I had suggestions for addressing a couple of difficult locations that were encountered. They completed the task in about 5 hours, as predicted. In addition to vacuuming & picking up after themselves they stayed while I ran the configuration tool on our receiver just to be sure all was well. There were no additional costs, just the $399 originally quoted. I was also able to return $175 worth of speaker wire & sub-woofer cable because the installation fee included the technicians using their cable. I was very pleased. I will recommend Honest Install to others and would have no hesitation in using them again myself. Bruce Hatch more

Everything was fine with Honest Install. I had a little problem with getting the remote to work with my system. They came back out, took a look at it, and got everything working. They did a good job on everything! more

Chris at Honest Install is truly a professional with everything he does. Honest Install delivers quality, professionalism, excellent service, and cutting edge with the latest equipment that is needed for all your electronic installation needs. They do what they say they are going to do without any surprises. When you need the job done right the first time at a fair price, call Honest Install for all your electronic installation needs. more

Obviously, I'm a fan of Honest Install. First of all, I don't have a teenager in the house to help me sort through this kind of stuff, so I'm challenged with some of it. We had a fairly major purchase: some audio equipment, flat screen TVs, and so on, and so on. We had a bad experience with the installer we used, but we didn't realize it fully until a year later. Then we called the folks at Honest Install. I didn't really know much about them, as I had only found them online. They fixed everything! They sat down with me, went through it all piece by piece, and they even wrote up a cheat sheet for me. It all cost less money that the original installation too, so I'd say that's a pretty good value! Later, I had a problem with the cable going out. I gave Honest Install a call and they came on by to check it out. Apparently all they had to do was reboot the cable box, which they did at no charge, and then they left. Again, I would say that that is excellent service! more