Honest Install

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643 Presidential Dr
Richardson, TX 75081

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(972) 470-3528
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Reviews
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Best

We had a great experience working with Honest Install. They did our family room, it was such beautiful clean work. We are so impressed with the technician (Dru Allen) and the whol...

Worst

I found Honest Install to be both professional and value oriented. I did not feel like they were trying to push for extra sales nor did they only quote a project that was large a...

Best experience I've ever had... 11/9/2010

My experience with Honest Install and specifically with Chris and Clinton has been the best I've ever had. Chris and Clinton are courteous, professional, and diligent. Best of all, they are very good at what they do. We've had them in our home on 3 separate projects and each time they've exceeded our expectations--both in price value and their level of service. Chris is an excellent troubleshooter and thinks outside the box when solving problems on site--always with regard to the most economical solution for us. I will continue to use them for future projects and recommend them to everyone I know. more

Very professional. We are very happy. 11/8/2010

I have used Honest Install twice. When I moved into my new house, there were already speakers in every room, but there was no stereo system, so I had no idea where to start. Honest Install came out and got us all hooked up. They did a great job and they taught me how to use everything. We then had them install a TV over the fireplace on our patio outside. They were able to attach a hinged piece of art that would cover it and close over with magnets. So it is not just a TV mounted over a fireplace, we can actually cover the TV with a hinged piece of art to conceal it an protect it from the elements. more

Very happy customer 11/8/2010

Chris with Honest Install was great to work with. First he came to give us an estimate. He was very professional and right on time. He did not try to sell us "upgrades" and made us confident that he could do the job correctly. The install itself went very smoothly. They were on time and again did not try to sell us any upgrades, but did tell us about other services they offer when we asked some questions. The job looks great and Chris even came back after 8 that same night to "tweak" something. We are very happy customers and highly recommend this firm. more

You can't go wrong with Honest Install. 10/25/2010

When I placed my first call to Honest Install they were very thorough in explaining what they would do and how they would do it. The day they were scheduled they came on time and called to let me know they were going to arrive soon. When they came in they prepared the area by laying down a clothe to make sure nothing would get dirty. They picked up after themselves when they were done. After they left there was no evidence of anything. They drilled 7 holes in the walls, and everything looked perfect. It was fantastic. Honest Install installed 2 speakers in the back of the room. Other people told me that they could not do it, but Honest Install came in, looked at the attic, and let me know that they could do it another way. I didn't think it was going to happen, but they did a fantastic job. You can't go wrong with them. more

Very good company to work with. 10/21/2010

Honest Install replaced a large projector inside our conference room. We decided to use them because they were certified and they were one of the only companies who would do the job for a business and would respond to us in a timely manner. Everything turned out pretty good. We're trying to tweak some things with the projector itself now but that is not their fault. It's a short-throat projector, which is fairly new technology, and my one concern was that Honest Install would not know how to install it. They had to move the projector 3 or 4 times but they stayed a few hours later and got the job done. That was good customer service. They were a very good company to work with. Nathan R. M/C/C more

Great value, good customer service, excellent workmanship. 10/20/2010

Honest Install was prompt to give me an estimate, and they were on time the day they did the installation. They put in a 63" flat-panel plasma TV and wired a 7.1 audio system. When there were minor adjustments that needed to be made, they took my call and came right back out. They took care of me. Everything works perfectly. Don't be fooled by other people claiming to do a better job for more money. Chris does an excellent job for a great value. more

They got the installation exactly as we wanted. 8/20/2010

Honest Install showed up when they said. They helped really get the installation as we wanted it. The installers took the time to be conscientious and leave the house as they found it. They also helped us with little things that I would not normally associate with an installation, but they went ahead and did those things for me. Plan out the installation ahead. Think ahead and get an idea of what you want. When they arrive let them know what you want, and they will help you get it as you wish. A. Richard more

I wouldn't use anyone else. 8/18/2010

They are really good. Honest Install is easy to get a hold of, and they are super responsive. Chris always picks up, and comes right out to fix the problem. He always fixes everything very well. I have used Honest Install for a couple of years now for both maintenance and repair. They are really great, and I wouldn't use anyone else. more

Great job from Honest Install. 8/17/2010

Everyone at Honest Install was very pleasant. They came when they said they would come. The technician was extremely knowledgeable and helpful. He made sure I understood everything before he left. I would definitely use them again. Honest Install put in our components into the surround sound that was already built into the house. They also came back and programmed a universal remote. I would highly recommend them. more

Clean, easy, and efficient. 8/16/2010

One of the best parts about Honest Install is that they are easy to find on the web, and their website is great. The website shows step by step the process and what it is going to look like. It is most helpful in selecting what you want. They are also great on the phone. They do what they say they are going to do, and they do it in the time they say. I did get pushed back a day, but Honest Install called, apologized, and scheduled a new time. It was a little frustrating, since I had made my time around it, but they showed up right on time the next day. The installers were quick and efficient. They installed two cable wires for me, 2 new drops. When they were finished, they were very clean and meticulous. When you look at the price it is obvious that Honest Install is a bit higher than others, so I was kind of nervous. However, at the end of the deal, because of the customer service and efficiency it was worth the extra money. more

They live up to the name of their company. It is a high quality job at a very fair price. 8/13/2010

I thought the guys from Honest Install who were on the ground and did the installation were terrific. Chris and Clinton were our installers, and we couldn't have been happier with them in our home and in our yard. We have a gazebo detached from the house by a walkway, and it functions as an outdoor living area for us for about 7 or 8 months of the year. Honest Install put a high definition TV in the corner of the ceiling for us. We can sit in our chairs and look up at it, and it is protected from the weather. They also installed a couple of speakers outdoors. They ran the wiring through the house and hooked it up to the amplifier for my surround sound. There were a lot of challenges getting the wires through the exterior walls of the house to the inside. Chris and Clinton did a tremendous and meticulous job. Be as specific as you can on the front end to save these guys some work. I knew exactly what I wanted, but didn't know how to implement it. These guys worked so hard to make sure I got what I wanted. They worked their tails off for 8 hours, and said they would do it until they got it right. How can you beat a deal like that in the world today? more

I was really impressed with Honest Install's knowledge and experience. 7/21/2010

I have a see-through, brick fireplace, and Honest Install worked so hard to get the TV installed properly. They made sure to have all the wires hidden, and they didn't cut any corners. They did an excellent job. Honest Install cleaned up well after themselves. There was no mess for me to clean up when they were done. They were all friendly. It was a great experience, and I am very satisfied with the way things worked out. It was definitely worth the money. You get what you pay for, and I feel like Honest Install is the best. I would recommend them to anyone. I was originally worried about how it was going to work out because of the unique setup, but I was really impressed with their knowledge and experience. more

Honest, thorough, and precise. 6/23/2010

Honest Install made it easy. They installed outdoor speakers and an outdoor TV. It looks great. They are pretty honest, thorough, and precise. RESPONSE FROM Honest Install: Mr Haglund is a great Client. This was a backyard remodel that required a phased project schedule. At every step he was very supportive more

Money well spent. 5/25/2010

I hired Honest Install to do a TV mount in my apartment. They were on time and friendly. They showed me and my wife how to use everything. That was great because I had to leave, so they walked my wife step by step through the instructions, and even left her paper instructions. Now she knows how to use it better than I do. It really looks great, and they did a good job. I was reluctant to use their service, as I am a do-it-yourself kind of guy, but this project was a little out of my realm. It was definitely money well spent. If you are on the fence about a project, I would definitely give them a try. C. Michaels more

They were available with great service whenever I needed. 4/26/2010

I have used Honest Install two times and the second time was just as good as the first time. They were amazing with professional service and great availability. They were also upfront about everything. When I called for the second TV installation, they remembered me and knew who had seen me the first time. When I said I wanted the same guy they were totally fine with that, however he was on his honeymoon and wouldn't be available for a little while. Honest Install then gave me an option to wait or have new guys come out. I was really comfortable with their service, so I went with two new guys who did a really good job. Honest Install is really great about answering questions. When I said I wasn't sure about what kind of TV it was, they explained how to find the model number so that they could prepare the correct cables. The guys answered all my questions and didn't make me feel stupid at all, which was invaluable to me. They also made sure that I knew I could call them anytime if I had more questions or had a problem. I didn't have to worry about anything with Honest Install. When I was running behind they told me not to worry about it and were very flexible. They were always there when they said they were going to be. I have never had such good customer service. They really made me feel like I was an important customer. more

Very prompt and knowledgeable. 4/19/2010

When I was looking for somebody to do my TV installation, Honest Install was knowledgeable and quick to respond to any questions I had. That is why I decided to use them. My overall experience with Honest Install was good. They were prompt, focused, and good at installing the television. Everything turned out well. more

Very user-friendly experience. 4/14/2010

I got quotes from 3 or 4 different companies, and Honest Install had the lowest price, which was why I decided to use them. Tony helped me with pricing and setting up the appointment, and then 2 other guys came out to do the installation at my office. They installed 2 flat-screen televisions for me. The installers were very professional and quick. They showed up on time, got right to it, and asked me how high I wanted the TVs; the next thing I knew, the televisions were up. I think that my company will expand and, as it does, I would definitely use Honest Install again. more

Very professional and extremely detailed. 3/19/2010

I found Honest Install on a Google search and they were the most prompt in terms of calling me back. The other companies I called did not return my call until 2 days later. Honest Install was on time and very professional. They did a fantastic job and were extremely detailed. The first thing they did for me was a home theater installation. It is incredible. They came back twice to explain things to me when I had questions. I had Honest Install come out a third time to install a digital picture frame, and they answered all of my questions about that as well. They are very nice, personable people to work with. more

Great experience installing 3 TVs 2/18/2010

I had a great experience with Honest Install. They installed 3 televisions in my home and everything turned out well. They were courteous, professional, and neat. more

Very knowledgeable and accommodating 2/16/2010

Honest Install was fantastic. I had been doing a lot of research on the Internet, comparing different companies, and I also talked to other people who had had similar work done. I chose Honest Install because they were the ones who were upfront in explaining what they were going to do and how much it would cost. When they came to our office to do the installation, they were very knowledgeable and we ended up doing more than we had planned. They mounted 2 50-inch televisions for us and concealed all of the wiring, so that it was hidden behind the televisions. Honest Install arrived on time and went over everything with us before doing any of the work, which both my boss and I really appreciated. Chris and Tony were awesome. They made it easy for my boss because they were able to make the arrangements and accomplish everything all at once, in one day. We are planning to have them do some additional work as well. Shirley Frye more
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