Let me start by saying that there is a very low level of technical capability in my house at the moment. I hired Honest Install after hearing about the fabulous experience my son-in-law had with them. I, too, had a great experience and have recommended them to others.
Peter was the tech that came to my home and he went way above and beyond the call of duty. He not only helped us solve the problems we called him out for, but also identified and resolved other issues that came up along the way. He was very responsive and worked longer than he ended up billing us for.
I take for granted that they show up on time and do everything they say they will do, because with with Honest Install the basics are all A+. The thing to note is their expertise and willingness to go the extra mile. They really solve the customer experience problem.
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