Highway 58 Animal Hospital

Was a customer for 12 years. To my understanding, under new ownership that comes across as greedy, and don't care about your pet's health. They markup their office meds 2-3x cost of 1800PetMeds/Chewy, and try pushing most expensive options for vaccines. One visit, they messed up my dog dental appointment. On another visit, they were out of stock on a common medication. Last visit, brought dogs in to get vaccines to be taken for boarding, and they chose not to give bordatella even though every dog boarding place requires it nowadays. Was almost late for flight. Manager did call me, but expressed skepticism/said they were going to listen to phone recordings to verify my claims. All of this over $44 bordatella vaccines that I did not have time to pay or else I'd miss my flight. This is not Hwy 58 Animal Hospital of yesterday- this is a new company that just cares about money with new employees every time you go in. Pet owner beware. more

My 87 year old mother called this place for a quote on getting her dog and cat spayed and neutered. They quoted her a price of 140 for the dog and 70 for the cat. They also said that rabies shots would be required at a rate of $20.15 each. The total for both was $215.30 which seemed reasonable. She made the appointment for later in the week. The next day, they e-mailed her a contract with instructions for her to sign and send back immediately instead of just bringing in at the time of the appointment. This seemed strange to me so I decided to read the fine print. Had I not done this...my mother would have signed and agreed to pay them a total of $666.10! They added misc. things like sutures and IVs as separate charges instead of including them in the price of the actual spay and neuter. They added so many "incidental" charges that the dog's neuter went from $140 to $345.50. The cat's spay went from $70 to $320.60. To give you an idea of how ridiculous and outrageous these prices are...I found her another location 4 miles away that performed the exact same procedures on both animals for a grand total of $185.15 These are unfair, unethical, and deceptive business practices. Doing it to an 87 year old woman borders on elder abuse. They should be ashamed of themselves. more