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Heritage Toyota Catonsville

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6324 Baltimore National Pike
Catonsville, MD 21228

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(410) 788-8400
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Toyota Dealers

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Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Heritage Toyota Catonsville - Catonsville, MD
Reviews
( 60 )
( 13 )
( 0 )
( 1 )
( 1 )

Best

Dave Day was wonderful and made the experience of purchasing my first car a pleasurable one. He and his son Chris have been extremely helpful and accomodating in the few short wee...

Worst

Check your car carefully for dents and scratches while you are at the dealership!! I just learned this the hard way. I noticed a dent and various new scratches on my car after I g...

Impressive customer service! 2/16/2011

I was very impressed with my service representative, Robin Yocum. She was very professional, helpful, and kind. Robin made sure that my experience at Russel Toyota was seamless. Truly impressive! more
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Excellent Service! 2/3/2011

The service department was very busy the day we dropped our car off. Despite this, they were very professional and treated us very well, even offering to wash our car. Thank you for excellent service! more
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Fast and Friendly 12/17/2010

I brought my car in to this dealership to get service. I dropped it off on my way to work and I was in a big hurry. The service team got my car right in and I was not late for work. Then they called me to tell me that I could pick up the vehicle after work. When I picked it up the car was fixed and clean. I was very happy with the service that I received at Russel Toyota. more
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No exaggeration 8/11/2010

David Day and George Evans made buying my Toyota the most pleasant new vehicle purchase in 38 years of driving - no exaggeration! more
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A real pleasure to work with 8/10/2010

Mr. Anderson (salesman) was outstanding. He was a real pleasure to work with more
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Friendly, knowledgeable and helpful 8/6/2010

Every person with whom I interacted was friendly, knowledgeable and helpful. more
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Clear concise conversations with all 3 sales reps we were in contact with 8/3/2010

Professional and very personal treatment. Clear concise conversations with all 3 sales reps we were in contact with. There was never any pressure to include an option. All offerings were clearly explained. Austin was able to quickly find the exact model color and options we wanted. We found that our positive experiences with the service department we have enjoyed over the years was carried over into our sales experience. We feel our total Russel Toyota experience has been the best of any dealers we have had business with thus far. more
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Made sure that all of our questions were answered 7/27/2010

Mark was a wonderful sales person. He made sure that all of our questions were answered and that our requests were met in a timely manner more
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Chris was very nice and prompt 7/21/2010

shuttle service is excellent, makes having service here doable -- chris was very nice and prompt more
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The buying process was very easy and you went out of your way to find us the best possible deal. 7/20/2010

We were blown away by the professionalism and courtesy of your staff. The buying process was very easy and you went out of your way to find us the best possible deal. We felt treated like royalty and in one quick visit we walked away with our car, plates registration and all. Matt, Chris, and Jimmy were fantastic to work with. Not to mention that we love the car!!! ~Matt and Sabrina R. more
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We love the car!!! 7/20/2010

Matt, Chris, and Jimmy were fantastic to work with. Not to mention that we love the car!!! more
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Very helpful! 7/12/2010

Very helpful and as a person who does not enjoy buying cars Dave made me feel relaxed, welcome, and comfortable. more
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Robin was ver Pleasant!!! 7/1/2010

Appreciated the offer of a loan car and pick up service if needed for picking up the car. Robin, our Service Advisor, was very pleasant and cooperative. She should be commended. more
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Robin was Great! 7/1/2010

Thank you for the service. Especially thank you very much for Ms. Robin more
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Great Service! 7/1/2010

Thank you for the service. Especially thank you very much for Ms. Robin more
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GREAT JOB DAN 7/1/2010

Love Dan Moses. As long as he's at Russel, we'll keep coming back. Really treats you well and always keeps you apprised of status. GREAT JOB DAN! more
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GREAT SERVICE!!!! 6/22/2010

My husband and I both leased/bought new cars. I love my car and love that no one was pushy this time.? more
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THE BEST CAR BUYING EXPERIENCE!!!! 6/22/2010

Our experience with your team, especially Matt Bukowski and Brad Jones, has probably been the best car buying experience we have ever had. Professional, down to earth, not the stereotypical car sales folks, they have been responsive and flexible to our needs - on top of a good deal? more
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MR MARVIN WAS GREAT!!!! 6/22/2010

Mr. Marvin, as always, was indispensable in getting everything taken care of. more
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Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Additional information
  • Hours: Sales Mon - Fri: 9am-9pm Sat: 9am-6pm Service Mon - Fri: 7:30am-8:00pm Late Pick-up til 9:00 pm Sat: 7:30am-6:00pm Parts Mon-Fri: 7:30am-9pm Sat: 7:30am-6pm
  • Payments: Discover, Visa, Master Card
  • Neighborhoods: Catonsville
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