Heartland Pets

I wouldn't spend a penny here, because I won't support any pet store that sells puppies from known puppy mills. Even IF you're one of the lucky buyers whose pet doesn't have hereditary problems from unknown bloodlines, you're condemning their parents to a life of living in cages, just to reproduce. Dogs need to be with humans, not just cranking out litter after litter. Buy from an ETHICAL breeder where you can see the living conditions of the parent, or save a shelter/rescue dog. more

They get their puppies from mills. Do not support this business. Adopt, dont shop! more

I bought a puppy their for the very first time and it will be my last. I’ve had dogs all my life and have never bought from a store. I fell in love with a Pekapoo and bought him. Finding out 3 months later he has a collapsing trachea. Richard wouldn’t even return a e mail regarding this puppy health or refund. Money hungry and unprofessional. Enjoy your wealth Richard!!!!!!!!!!!!!!!!!! more

They get their puppies from puppy mill breeders. Stop supporting this disgusting place!!! more

I had only the best experience at Heartland Pets. I went in one afternoon simply to look at the puppies during my beginning stages of research before I purchased my first dog. (I had grown up with dogs, but had never had a dog of my own.) I was about to graduate college and wasn't sure if I was ready yet to be a pet owner. One step inside Heartland Pets and my decision was made for me. Richard and his staff do an excellent job taking care of each and every animal that they have and educating the customer on what it takes to own and properly take care of whatever animal or reptile it is that you're taking home with you. Lola came home with me that same day almost 3 years ago (May 2013). Lola (long haired mini Dachshund) just celebrated her 3rd birthday and she is the greatest dog I've ever had. Her temperament is amazing and she is so sweet and HEALTHY. Clearly the negative reviews listed here are from people who constantly spam internet reviews and are "keyboard warriors". I highly doubt that they have ever seen anything horrid at Heartland Pets. It is the cleanest, most professional pet store I've ever been in, with a professional, seasoned staff that take care of and love all of the animals. I would highly recommend Heartland Pets for any animal and pet needs. To the people that say these dogs come from "puppy mills" why don't you ask to speak to the manager or owner of the store and do some research of where the puppies come from- they were 100% transparent with me. more

I just bought my third dog from heartland pets and my first two were eight years ago. My dogs are happy healthy and awesome companions. I would also like to ask these people who scream the dogs are from puppy mills "even though they are not from puppy mills don't you think it's cruel to not give them forever homes?" I recommend purchasing puppies here. more

How can you put a puppy back in the window for sale after it was returned due to health problem,,and asking for more money,,not even after 5 mins of return it was placed back in window and on web site more

I have had the best experience with this store and staff. It has been almost a year since I was able to bring home the best dog and the love of my families lives. I was fortunate to give a puppy a Forever Home. And am forever grateful for this wonderful staff and store. I am glad I followed my heart, & found the puppy and new family member that we could love. Took the pup to the vet within 24 hours of having her, & the vet said she was extremely healthy and all of her vaccines were "above and beyond" the regular requirements. She has been an amazing addition to our very happy happy family. Thank You Heartland, you healed my broken heart, due to the loss off of our families beloved dog of 14 years. Thank You!? more

I took one of my sons to Heartland pets to look at possibly buying a hamster. My son never even saw them. He was instantly drawn to an adorable little Cavachon who was tossing a toy in the air and jumping up to catch it. My son was in love. We took the puppy to the area to play with him and talk to the people who work there about the breed and proper care. I knew there was no way I could leave without him. My son had named him Playful before he was even payed for. I was given a packet of information that listed all his info (where he was born, when he was born, what vet care and shots he received etc) To be safe I had him vet checked the same day (and always recomend it no matter where you get your pets) and he said he was healthy, happy and energetic. It has been a year since that day and Playful is my son's best friend. They go almost everywhere together. He is still happy, healthy and energetic. I have also bought a Russian Tortoise from there. He is happy and healthy and been in our home a year and a half. I am at this time planning on buying an aquatic turtle friend for the guy I already have and a guinea pig in the next month and willbuy them from Heartland. The staff are very knowledgable and willing to help in any way they can. The store is clean and all the animals well taken care of. I never go anywhere else. I recomend them completely more

This business gets their animals from cruel puppy mills where animals are mistreated and over- bred. The puppies they sell have been forced to travel and have been traumatized since birth for you to purchase them for a high price while others are waiting for homes in shelters. Just because they look adorable doesn't mean you should support this evil business with your purchase. If people stop shopping there, the demand for a cruel store like this will dwindle. The service is the easy part; the hard part is what the animals endure behind the scenes. Don't be selfish; save an animal from a shelter who needs a forever home while you save a ton of money. more

People are completely ignorant to the fact that animals at Heartland Pets come from puppy mills and 'farms' that raise these animals to be sold at outrageous prices. Rabbits, Guinea pigs, hamsters, ferrets, etc come from incredibly horrific living conditions. Female animals are forced to reproduce until they are no longer able to do so. Transportation conditions and lengths of travel are extremely stressing on these young animals. The animals are usually ill and do not get proper veterinary care. Never, ever support pet stores. They should all be shut down. Rescue an animal from your local Humane Society, other shelters in the Erie area include, The A.N.N.A Shelter and Because You Care. A majority of the animals sold at Heartland Pets are taken to these shelters within a year because the individual who purchased that animal was not educated in the breed they chose. Please, never support Heartland Pets or puppy mills. more

A few years ago my husband and I purchased a Beagle. He was born Sept 11th, we purchased him on Dec 30th, he was more than 3 months old. He was reduced for a quick sale; though he was pidgeon toed and bull legged and was thought to maybe have issues with his legs. Heartland sent us to Erie animal hospital for x-rays as long as our beagle is alive. He is now five years old and we regularly go for xrays and Heartland picks up the bill. We adore our Friend and would absolutely purchase another Friend from Heartland. more

Hi, my name is Tiffan Fiolek, I know that you are not going to be able to do anything, but i want to share my story with you, if anything to protect it from happening to someone else. On March 31 I had went to the Erie Mall and I found this beautiful boxer puppy that wanted a home. She was under weight, so i financed her at Hearthland and brought her home. The first two weeks she was a little sick, she had kennel cough, and some batria in her stools, in witch got my other puppy sick to. But I stayed strong, and worked through it. The two puppies became close, played very well and my whole family fell in love with the boxer Sam. Just the other day I weighed her to see if I was nursing back to good health. I did too she was up 3 pounds in a matter of like a week. The next day I had to work my 7-3 shift at PRM, I care for elderly people. So I did my daily ruite and let the dogs out, gave them water. You know said I love you and I am sorry but mommy has to go to work. I put them in there own crates and went to work. I came home from work to see my baby sam had hung herself in the crate. I don't and can't figure out how in gods name it happened but her collar was on properly just so you could get one figure under it, and she had the collar some how wrapped around the latch. She strangled herself to her death. I am so disturbed about what me and my 4 year old came home to see. Because I didn't know this could ever happen I was putting her in her crate to keep her safe not to kill her. I can't get the though of her hanging there out of my head. I the whole 3 weeks our family had her we loved her, she was like a family member. And I know that the pet store will not cover her loss because it was an accident but I am responsible to make the payment on a puppy that I was just trying to keep safe. Ever time i make a payment to the finance company I am going to see that poor helpless puppy hanging in the back of my mind. I am not really not concerned about the money either yes I would be wonderful if some how some way I could find a way out but my biggest concern is that no one else ever have to come home to see something so horrible. If there is anything you could say or any advice or direction you could give me it would be greatly appreciated. Thank you very much for reading my story more

Heartland is the absolute worst place you could ever buy or think of buying a dog. They get their dogs from puppymills which are cruel breeding places for dogs just to make money. NO responsible breeder would ever sell their do there. If you bought that dog you could pass deadly diseases to your pets or neighborhood pets. They also have a good chance of dying at a young age. They almost always have expensive vet bill or bad behavior. Don't ever buy from pet store. I am from erie and will never buy anything from there not even a dog toy. Here is a website that will give you an inside look at these horrible places where that cute puppy comes from http://www.stoppuppymills.org/inside_a_puppy_mill.html more

I recently went on vacation in Erie and there I left my heart. I walked in to Heartland pets to see one of the puppies, so I asked to hold the Doberman pincher, but he was a feisty one. Then I seen her, the little girl in the bottom cage. I knew right then and there that she was supposed to be mine, but unfortunately my credit was declined, so I had to leave her there. It was the hardest thing I have ever had to do. But one the more positive note, heartland pets is one of the best pet stores I have ever been too. I recommend it for everyone in the Erie area. Sincerely, Kristen more

If you are looking for items for your furry friends, you can check here. The store is clean and the service is wonderful. They care enough to help you find what you need and you can always expect a smile when you go in. They even have stuff for your fish too. Nice, one stop shopping here more