Hart's Animal Hospital

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9528 Akins Rd
North Royalton, OH 44133

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(440) 237-4100
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Hart's Animal Hospital - North Royalton, OH
Hart's Animal Hospital - North Royalton, OH
Hart's Animal Hospital - North Royalton, OH
Hart's Animal Hospital - North Royalton, OH
Hart's Animal Hospital - North Royalton, OH
Hart's Animal Hospital - North Royalton, OH
Hart's Animal Hospital - North Royalton, OH
Hart's Animal Hospital - North Royalton, OH
Reviews
( 21 )
( 3 )
( 1 )
( 0 )
( 9 )

Best

Dear Ms Wendy K\r Thank you for your input in regards to your experience. We are very sorry that you feel this way and would like to discuss this matter with you more so that we...

Worst

I finally received a response from my complaint with the Ohio Veterinary Board. They were sent an advisory alert letter and were told that they should have done a radiology test ...

Worst EVER... 6/19/2017

I finally received a response from my complaint with the Ohio Veterinary Board. They were sent an advisory alert letter and were told that they should have done a radiology test the first time we brought our dog in. Hart's Animal Hospital should not be allowed to practice medicine on family pets. If more complaints are filed with the Ohio Veterinary Board, perhaps more discipline will be placed on Hart's. Do your research on vets.... more

Worst Vet Ever!!! 4/24/2017

Beware of this negligent vet. From the misdiagnosis of our dog, to the surgery, to being left overnight bleeding in the lobby (being found the next morning by staff), to the unapologetic and negligent staff. Please do your research on this vet. They might be OK for vaccinations, however, for major surgery....BEWARE! Worst vet ever. They refuse to be held accountable! more

WORST vet!!! 4/21/2017

Below is a letter I sent to the vet. Their response? Said I was inaccurate and there was a misunderstanding. 1. We brought Chubbs in on March 27 and explained that he hadn’t eaten since March 21 and that Chubbs had a history of eating socks, tissue and paper towels. We indicated that we first thought it was the food and purchased 2 different kinds of food, however, that was not the case. Dr. Robert Lang indicated that he seemed healthy and ordered bloodwork. 2. On March 28, Dr. Lang called and indicated that per the bloodwork, Chubbs had an underactive thyroid. He asked if I would authorize additional thyroid testing which would cost $85.00. I indicated that I would. 3. On March 29, I received a call from Hart’s that there was not enough blood to perform the additional testing and could I bring Chubbs in to have additional blood drawn. At this point I indicated that Chubbs had vomited 3 times that day (black vomit) and that I didn’t think it was an underactive thyroid. I scheduled an appointment for March 30. I feel that there was negligence in that Dr. Lang did not listen to us when we indicated that Chubbs is a sock-eater and misdiagnosed him with an underactive thyroid. 4. On March 30, I brought Chubbs in for his appointment and Dr. Lang indicated that he looked healthy. I indicated that he was not healthy, as he had not eaten since March 21, was vomiting black and was not active. Dr. Lang indicated that he thought x-rays would be the next step. The x-rays were performed and it was determined that he had a blockage in his intestine. Surgery was scheduled for March 31. 5. We brought Chubbs in on March 31 for surgery. Dr. Lang removed a sock and 12 inches of intestine. We visited Chubbs at 6:00 pm on March 31. He was hooked up to an IV drip and we had been told was given antibiotics and pain medication. Not until... more
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As a full-service animal hospital, we've been welcoming dogs and cats for years, and we're always happy to meet new ones. Our professional, compassionate team all share the same goal of helping pets down the road to wellness. After all, pets are family! We want to help your pet live the happiest, healthiest life possible, but we also place an emphasis on client education.

Owner Message

    • Boarding

    • Food

    • Hospitalization

    • Laser Surgery

    • Orthopedics

    • Ultrasound

    • Vaccinations

    • Veterinary Supplies

Additional information
  • Hours: Mon 8am-7pm, Wed-Thu 8am-7pm, Tue 8am-6pm, Fri 8am-6pm, Sat 8am-2pm
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