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Businiess name:
Hart's Animal Hospital
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Review by:
Guest
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Review content:
Below is a letter I sent to the vet. Their response? Said I was inaccurate and there was a misunderstanding.
1. We brought Chubbs in on March 27 and explained that he hadn’t eaten since March 21 and that Chubbs had a history of eating socks, tissue and paper towels. We indicated that we first thought it was the food and purchased 2 different kinds of food, however, that was not the case. Dr. Robert Lang indicated that he seemed healthy and ordered bloodwork.
2. On March 28, Dr. Lang called and indicated that per the bloodwork, Chubbs had an underactive thyroid. He asked if I would authorize additional thyroid testing which would cost $85.00. I indicated that I would.
3. On March 29, I received a call from Hart’s that there was not enough blood to perform the additional testing and could I bring Chubbs in to have additional blood drawn. At this point I indicated that Chubbs had vomited 3 times that day (black vomit) and that I didn’t think it was an underactive thyroid. I scheduled an appointment for March 30. I feel that there was negligence in that Dr. Lang did not listen to us when we indicated that Chubbs is a sock-eater and misdiagnosed him with an underactive thyroid.
4. On March 30, I brought Chubbs in for his appointment and Dr. Lang indicated that he looked healthy. I indicated that he was not healthy, as he had not eaten since March 21, was vomiting black and was not active. Dr. Lang indicated that he thought x-rays would be the next step. The x-rays were performed and it was determined that he had a blockage in his intestine. Surgery was scheduled for March 31.
5. We brought Chubbs in on March 31 for surgery. Dr. Lang removed a sock and 12 inches of intestine. We visited Chubbs at 6:00 pm on March 31. He was hooked up to an IV drip and we had been told was given antibiotics and pain medication. Not until...
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