I'm still not 100% sold on yet on Harmoni Salon. My initial experience was great (Aresa did a great job on my first flat iron!! I mean it was great!) and as a result I scheduled another session. The experience from the second session -- not so much. To make a long story short, I left looking like a chia pet and still had to pay for the service (no bueno) but despite that horrible experience I gave Harmoni another shot and this time was pleased with my session. \r
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HOWEVER, what really is making me skeptical about their practices was my most recent situation. Someone from their business called me at 11:03am (and didnt leave a message, so I called back after work -- didnt really think anything of it, since I had an appointment scheduled (or so I thought) for 1 December. So when I called, I spoke with Monica who informed me that my appointment was scheduled for today at 7:15pm - I explained that I would need to reschedule since I was under the impression my appointment was Thursday -- that's when I was informed that I would charged a $25 fee since I canceled the appointment after the 24hr period. PLEASE NOTE: Prior to this I didn't get a text/email/phone confirming my appointment. Maybe I missed something, but NO ONE called me yesterday to confirm my appointment, but instead called today at 11:03 (didn't leave a message) and I'm responsible for a $25 fee? I appreciate the owner Monica, for her willingness not to charge for rescheduling. The salon does good work, it just seems like it may not be the best fit for me.\r
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I normally don't write reviews, but wanted to share. Bottom line, my experience with the work/effort produced is split -- still can't forget that horrible style, and my most recent experience kinda puts a damper on my other positive experiences/visits. Products are expensive but they work well. In my opinion, I hope this last appointment works out -- but it will definitely be the deciding factor. Will keep you posted...
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