Great Valley Pet Hotel

It is always obvious that all employees are animal lovers, and they know the "regulars" very well. My dog is always happy & Eager to arrive-he looks forward to it! Staff is caring & Attentive; plenty of psace; very clean. The staff is also very accomodating of last minute or emergency boarding requests. My dog love GVPH! more

Thank you for your wonderful hospitality and professionalism that we received during our dogs' stay in your luxury suites. I have never been away from my dogs for more than 10 hours until my recent extended vacation. From the beginning telephone calls, I was made to feel incredibly comfortable and all my questions were answered before asking. Even my phone calls during vacation to make sure my dogs were OK were met with gracious warmth and assurance. Check-out was a complete sigh of relief as there were no complications or hold-ups. My dogs came home smelling wonderful from their baths and the most tired I have ever seen them due to the day camp. The following services were done above and beyond my expectations: having my credit card on file to expedite transactions, itemized receipt in plain English, detailed medical/veterinary knowledge of the staff, courtesy over the phone, and excellent grooming services! We will be using your services again and recommend your hotel to all of our friends and family! more

I have been very happy and am always eager to recommend your facility to friends more

Your dog will love it!: This is a great overnight and doggie day care establishment. If you dog loves to run they have 2 acres of land for your dog to play. The staff truly love the animals and take great care of them. more

I've been a customer at Great Valley Pet Hotel for over two years and I am happy to report that I would not take my dog anywhere else. My dog has received excellent care while there each and every time. The staff is very friendly and they truly care about each and every dog that comes through their dog. My dog loves it there. They offer doggie day camp when you need to leave your dog just for a day and that is wonderful. I will recommend Great Vally to everyone. more

I have been very happy and am always eager to recommend your facility to friends. more

My dog was wiped out for two days after his visit more

I have been using Great Valley for about 4 years now...what a wonderful place...I have 2 Boston's that are as different as day and night...My dogs are happy because the staff is so attentive...the doggie day care is excellent and the dogs get lots of exercise....my dogs are very clean when I pick them up whether they are bathed there or I choose to do it myself...the toys and blanket that I bring are always given back and nothing has ever been lost...it is very important to find a good place for your pets when you go on vacation so you do not have to worry about them...and Great Valley is definately the place.... more

I have recently moved to the area and I've been to a few kennels to see which one would best suit my precious dog. From the moment I walked in, I was treated like a valued customer. The one thing that stood out for me is that the manager never hesitated for a minute to take me for a tour of the facility, unlike other places I have visited giving me the impression that they had something to hide. Great Valley Pet Hotel was different. The entire place was very clean. The staff that was working in the kennel were all friendly and answered all my concerning questions. The office manager was very helpful too and took time to talk to me. This is the place I will be using in the future for my pet. more

From the moment I took my dog to inspect the facility, the general manager took a personal interest in him, so much so I was surprised to find out she was not the owner. The staff all knew my dog by name by his second visit and seem genuinely happy to see him. I particularly was impressed with their conscientiousness about his belongings, making written notes about what comes in with him. Everything is always returned and even cleaned! My pet sitter highly recommended it and uses it for her pets as well. I'm glad I found it. more

The staff and the philosophy surrounding this place makes it really special. They do everything they can to make your dog happy. My border collie is very attached to me. When I left her for the first time boarding she was extremely scared. I called in every day, and the staff gave me progress reports. They did everything they could to make her happy. By the time I went to pick her up, she didn't want to leave! She really warmed up to the place and I know I have the dedicated, dog-loving staff to thank for that. I couldn't be happier with my every experience. And I wouldn't take Sadie anywhere else! Thank you Great Valley Pet Hotel! more