Grand Travel & Cruise

Claim
marker

101 Southwestern Blvd 107
Sugar Land, TX 77478

marker
(281) 565-3200
Incorrect info? Correct your listing
Main categories:

Hotels & Lodging

,

Travel Agents

Related categories:

Travel & Transportation

Photos
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Videos
Reviews
( 65 )
( 0 )
( 0 )
( 0 )
( 4 )

Best

I have been using GTC for over 7 years now. I always get the best service and best deal from Jay. He goes above and beyond to make sure your dream vacation meets (and exceeds) a...

Worst

DO NOT BOOK WITH GRAND TRAVEL AND CRUISE. We booked a European River Cruise through them and experienced some of the worst customer service possible. My husband and I ended up c...

Punta Cana, Dominican Republic by way of Grand Travel 10/19/2011

A year ago my wife and I finally decided to take a trip to Punta Cana, Dominican Republic, which had been postponed due to the birth of our second child. With no particular resort in mind, I called Oslynn Foy, who handles a majority of our travel, and she suggested Iberostar Grand Bavaro - Punta Cana, an all adult resort. As I've expessed to her, this trip was the best we've ever had. From the check in experience where they greet you with your choice of adult beverage or otherwise, to the wonderful dining and food. All aspects of the resort was five star in my book. We watched live shows in the two story theatre, such as the Micheal Jackson experience, and was able to take photos with the cast. The beach and pool areas were great. The staff was super wonderful, and spoiled us beyond anything we could have imagined. We only left the resort once for a speed boat, snorkling, and scuba diving excursion, and as far as I'm concerned once was enough, even though our excursion was super great as well. I played golf on the property, and everything was great from the clubhouse to the 18th green. The only thing I would change is the length of time we were there. Five days wasn't enough....we now have a six day limit that we will hold Oslynn to for our future trips to Punta Cana, DR. GREAT JOB Os!!!!!!! more

Grand Travel Is Great 9/4/2011

Jay at Grand Travel made our vacation a great experience. He recommended a wonderful resort in Jamaica and handled all details, including free upgrade to ocean view room, dinner reservation for our first night, and also booked our off resort excursions. Our flight was cancelled the night before we were to leave and Jay worked hard to get us on another flight, then quickly booked us a hotel room in Miami where we had to lay over. We will use him on all of our vacations and recommend you do the same. He handles everything. All you need to do is pack and get on the plane. more

AWESOME TRIP! 8/3/2011

We had a wonderful time! We were in heaven from the moment we stepped out of the airport to the moment we returned. Jay was able to get us an upgrade on our room, he had a car waiting for us at the airport, and he made all of our restaurant reservations prior to our arrival. more

Not what we paid for, and lied to from day 1.... 8/2/2011

Jay was used by a friend of mine a few years ago and planned an amazing destination wedding for them. We did not hesitate to contact him when my Wife and I started talking about doing the same thing. Once we contacted jay and visited with him a few times he made fill really comfortable and gave us all the information we needed for us to start booking with him. The first problem we had with Jay is that as soon as we mailed out all 100 invitations to our guest we were inviting he called us and Informed us that the Hotel did not offer Weddings on the date that we already agreed upon, and had printed on our invitations to read as well, and that we were going to have to get Married on the day before that was not stated on our invitations. As we were so excited about this, we didnt think it was that big of a deal so we didnt ask anymore questions. As the booking continued and the wedding started to approach, we noticed that Jay was getting harded and harder to get in touch with, and that he more

Double Destination Wedding - Barcelo Maya Palace 8/2/2011

My Sister and I both had destination weddings a couple days apart in May 2011 at the Barcelo Maya Palace. more

Beautiful destination wedding - Barcelo Maya Palace 7/27/2011

My daughter wanted a destination wedding in Mexico but we had no idea where to start. We contacted Jay and he took care of everything for us. He suggested Barcelo Maya Palace in Riviera Maya. It was more beautiful than we ever expected. Jay coordinated the air transportation for all the guests and upgraded us all to more expensive rooms. He surprised the bride and groom with an amazing suite that over looked the ocean. The wedding and reception details were carried out to our exact specifications. Everyone was disappointed when it was time to head back home. We could not have organized such a wonderful occasion without Jay's help. He made it possible for the entire bridal party to relax and enjoy our surroundings. Thank you so much!! more

keep searching 7/26/2011

This was already posted and removed. People deserve to know the quality of service received. We just returned from a 5 day vacation in Playa del Carmen. We were there for a friend's wedding. 38 people booked through Jay. He and his staff were very rude and did not deliver on promises made We dealt mostly with the owner, Jay. He would take days to return phone calls and emails and when he did,he treated you as a nuisance. He promised our large group ocean view rooms and most of us were placed at the back of the hotel and told there were no specifications as to what type of room we wanted. Jay even booked one group on a flight that didn't exist and they had to get with Funjet for help when Jay wouldn't answer multiple phone calls. You would be better off booking your own vacation or definitely find another travel agency. more

Relaxation at its best! 7/25/2011

We just returned from a wonderful vacation in Playa Del Carmen. Jay suggested an amazing resort. Great deal, awesome customer service, completely worry free! thanks Jay! more

The best ever! 7/21/2011

My family had our best vacation ever thanks to Oslynn. She made sure that the trip exceeded all expectations and we were just awed each day. But the pleasant experience started way before the trip. Oslynn handled our travel arrangement like no other from the reservation, flights, land arrangement, hotel stay, dinner reservations..so stress free and just perfect. more

Jamacia 2011 7/4/2011

This was the best trip I have every taken!!!!! The hotel was BEAUTIFUL, travel and tour reps were on it, and the only thing I had to do was respond Yes or No! Oslynn you did an awesome job booking this trip due to me informing you of my past trip horror arrangements with other companies!!! The worst thing about the trip was LEAVING to come back home!!!!! Oslynn for life! Thank you and may God continue to bless you. more

Best travel agent, great service! 5/31/2011

We just got back from Cancun! We want to thank Oslynn for helping us to plan our trip. Oslynn is the best! We had a great experience to work with her, she booked our package and gave us the best deals, and also very detailed information about the area. We stayed at Moon Palace Resorts (Sunrise section) in Cancun, and will come back .... it is so relaxing. The hotels staffs are very nice, we had a late fly out (8pm), so they provide the hospitality suite for us to take shower and rest. Great experience! more

Best Mexican Vacation Ever! 3/24/2011

This was the first time we used a travel agent in about 15 years to book a complete vacation, and I can tell you, now i am spoiled! One week before Spring Break our travel plans fell through and I was frantically looking for a last minute vacation. The internet proved to be a disaster (completely sold out), so I decided to try this travel agency. Oslynn was my travel agent, and after four or five suggestions of hotels, she figured out what kind of travelers we are, and suggested a hotel that was perfect for us. She arranged everything from start to finish, and we were treated with excellence at our Mexican destination. We were worried about the negative news reports regarding Mexico as a travel destination, but Oslynn put our minds at ease. Rightfully so, since there was no hint of turmoil in the area that we visited, not even increased police activity, which one would expect if something was amiss. Anyway, excellent service! Would highly recommend this agency! more

Superb agent booked the perfect vacation 3/22/2011

Oslynn nailed it! Oslynn asked a few questions to get an idea of our style and wishes and recommended the absolutely best vacation in a grand way. My husband and I were in need of a break and Iberostar Grand in the Riviera Maya was perfect. This was truly a vacation of pampering in a luxurious atmosphere. Great food, drinks and superb service. It was a wonderful experience from booking to return home. Can't wait to book the next one with Oslynn. First class service all around - Grand Travel and Cruise and Iberostar Grand. more

Great Trip 12/27/2010

Barcelo Riviera Maya was THE BEST!!! From the food, the resort, and the tours it was a vacation that was much needed. We were abe to go on a tour to Xplor which is an outdoor activity park with SO much to do. Also not far away was the City of Playa Del Carmen where we were able to enjoy all the shopping there. There were so many peple that would treat you well, and we never had any problems. I will do this trio again, most of all with the kids the next time. more


good old fashioned customer service at its best! 7/28/2010

Life became to demanding to schedule my own vacation so I left it in the hands of Jay at Grand Travel. I got very lucky! He was awesome and understood my needs and desires for a relaxing vacation and met all of my guidelines (price, quality and flight times). Jay is very knowledgable ans can provide an array of options. I am very thankful that a company like Jay's still exists and that I have comfort knowing that I will NEVER have to hassle with arranging my own travel plans again. I have recommended him to my family and friends. This company is a true gem in Sugar Land. Pros: avaliability, courtesy and knowledge more

Tony is the Man!!!! 6/13/2010

My experience with Grand Travel & Cruise has been nothing but positive. Tony is a great travel agent. He made my vacation planning as easy as possible offering various suggestions that met our needs and budget. We had a problem with our hotel (at no fault of Grand Travel) we were able to call the travel agency and our problem was fixed immediately. I will definitely be using them on my next vacation!!! Pros: Quick response, great rates Cons: What Cons??? more

Hawaii Vacation 6/11/2010

If you ever want to go to Hawaii or anywhere else for that matter.....Tony is the agent to get you all set up. He handled our vacation from start to finish and we never hit a snag one! We visited two islands....Oahu and Maui. He got us great hotel rooms in both places....set us up with a rental car....booked our airline tickets and we were on our way! I highly recommend Grand Travel & Cruise and I definitely recommend Tony! Pros: Excellent Service....Friendly......Knowledgable more

best vacation ever! 12/8/2009

Those believing that customer service in USA is fast becoming extinct should contact Jay at Grand Travel & Cruise. You will feel completely taken care of and catered to. Our family's been using Grand Travel & Cruise services for several years now and they only seem to be getting better. We spent 10 days at a gorgeous resort in Mayan Riviera recommended to us by Jay. He really does check these places out before sending his clients there. The resort, Barcelo Maya Palace, was everything you could wish for - beautiful and comfortable accommodations, delicious food, terrific service, fantastic entertainment. The weather cooperated and was absolutely wonderful, the sea tranquil most days. We couldn't be happier with our trip. Jay, once again, is a pleasure to deal with. Everybody should be lucky enough to have a travel agent like Jay. We're now in a process of booking another trip with Grand Travel & Cruise. Pros: absolutely everything! Cons: vacations have to come to an end sooner or later! more

Barcelo Palace / Maya Riveria / Playa del Carmen 11/20/2009

The whole Maya Riveria area (especially Barcelo Palace) is like a fantasy. Everything detail is perfect and beautiful...it can't be real. It is kind of like the fantasy that Disney World creates...a surreal enviroment. Beyond imagination. Pros: They are always looking for ways to better serve you. Cons: Late nights in Playa del Carmen are tiring. Go to Coco Bongo more
< Previous 1 2 3 4 5 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Agency finds customers the best deal for flights, car rentals, and hotel rates.

Owner Message
  • At Grand Travel and Cruise our goal is to take care of your vacation from A to Z so you don't have to worry about a thing! All of our travel agents have personally rated the resorts & destinations we recommend. Grand Travel is a full-service travel agency that focuses on all-inclusive air and hotel vacation packages to Caribbean, Mexico Beaches such as Cancun, Playa Del Carmen, Riviera Maya, Cozumel, Puerto Vallarta, Ixtapa, Los Cabos and many more. We also specialize in Destination weddings, Corporate Incentive groups, Honeymoon, anniversary and family vacation packages to the Caribbean, Europe, Las Vegas, Disney and many ski destinations. We take pride in customer service and are members of the Better Business Bureau for last 22 years with A+ rating. We are the top producers for Funjet Vacations for the last 22 Years. Call us TODAY at 281 565 3200 for all of your vacation need.

Editorial
  • Agency finds customers the best deal for flights, car rentals, and hotel rates.

  • 9/20/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 9am-6pm Sat-Sun 11am-3pm
  • Payments: American Express, Master Card, Discover, Visa
badge