Grand Travel & Cruise

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101 Southwestern Blvd 107
Sugar Land, TX 77478

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(281) 565-3200
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Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
Grand Travel & Cruise - Sugar Land, TX
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Reviews
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Best

I have been using GTC for over 7 years now. I always get the best service and best deal from Jay. He goes above and beyond to make sure your dream vacation meets (and exceeds) a...

Worst

DO NOT BOOK WITH GRAND TRAVEL AND CRUISE. We booked a European River Cruise through them and experienced some of the worst customer service possible. My husband and I ended up c...

LAS VEGAS - CASINO CITY 10/14/2009

I have been booking my trip to Las Vegas with Jay for over 10 years. Every experience is excellent and different every year. Jay is very patient and helpful in booking my trip and always makes sure to get me the best deal for the amount of money I want to spend. He is a great person to use if you need to book an excellent vacation. If you need a good travel agent, you can depend on Jay. Pros: LOVE THE BEAUTIFUL LIGHTS AND HILLS more
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Phenomenal Travel Agency!! 9/11/2009

Jay and the staff at Grand Travel & Cruise are simply incredible! Last year my husband and I decided that we wanted to take an Alaskan cruise. I immediately contacted Jay about the trip. Jay provided lots of information on the cruises in regards to the different ships as well as other crusing options. We booked a cruise package. Well, after much thought and discussion we decided that an Alaskan cruise was not what we wanted to do for summer vacation. I called Jay and explained to him that we were no longer interested and instead we wanted to go to Jamaica. Without any complaints, Jay immediately cancelled our Alaskan cruise for us and began working on a Jamaican package. He suggested Iberostar Grand to us for our accomodations. At first I was a bit hesistant because I had my eyes set on another resort. Jay assured me that I would enjoy this property much more. I took his word for it and boy did I ever!!! The Iberostar Grand was wonderful and immaculate. Everything was superb from beginning to end. The hospitality was magical. They even decorated my suite for my birthday. I mean the customer service was just beyond outstanding at this resort. Because of Jay, I had the best birthday that I have ever had. Not only did he suggest this fine resort, but he also made sure that I had a wonderful view, ensured that all my documents ( passport, seat assignment) was handled prior to take off, and followed up after the completion of the trip. I was soo impressed that I had to stop and send him a quick email during the trip to let him know how excited and happy I was about the resort. The customer service portrayed by this agency is insurmountable. Grand Travel and Cruise has a client for life and I will not plan another trip without them! Pros: excellent customer service more
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Great personal service 8/24/2009

We have been relaying on Jay whenever we travel to all-inclusive resorts in Mexico for many years. We have refered friends and family to him as well and always with great results. He always does his best to find just the right vacation package to suit his client's needs, provide an upgrade, etc. Jay has a first hand knowledge of all the wonderful resorts that he recommends to his clients. Pros: Great personal service more
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Dream Vacation 7/28/2009

Jay at Grand Travel Cruise matched our requests for romance, service, beach location, and quality with the perfect resort for us to celebrate our 20th anniversary. He handled all of our reservations and was able to answer all of our questions. The El Dorado Maroma was more than we could have ever imagined. The staff was always available to accomodate or every need or want. They went above the norm to make every moment special and memorable. This fabulous resort made you forget your worries, remember why you fell in love, and wish you could stay longer. We particularly loved the private, candle-lit beach dinner, the speciality desserts delivered to our room without request, the relaxing moon-lit massages over the sea, the gorgeous views from our over-sized room and private pool, and the personal service of every staff member who called us by name and remembered our favorites. This was a trip we will never forget. Thanks Jay for everything! Pros: Great service, location, beach views, amenities Cons: Wished we had stayed longer more
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Awesome 1st Vacation 5/27/2009

Everything was absolutely wonderful! more
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Iberostar Grand resort! What a vacation 5/22/2009

Wow what a wonderful time my mother and I had mothers day weekend. My family has had many deaths within the last three years My mothers brother nov of 2007,my brother at the age of 22 march of 2008 and my mothers mom this january past . I wanted my moms mothers day to be extra special and boy was it at the Iberostar Grand Hotel in Montego Bay. My mother was treated like the queen she is and she enjoyed every inch of her vacation. Jay truly touched my heart by recommending this wonderful vacation and my mother and I will be forever greatful. We are already booking another trip this october! Thanks again Jay for your personal touches on this vacation we had a blast! more
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What a Fabulous time at Riviera Maya!! 5/12/2009

We went to Riviera Maya in Feb 09 and stayed at Barcelo Maya Palace. We thoroughly enjoyed every minute of it. We went to Riviera maya when Media was spreading the news about ""Violence in Mexico"" and Cancun area was affected by it. We did not notice any thing different than what we experienced before, that means friendly atmosphere. We took excursions, went to Playa Del Carmen and everything was very normal. we are planning to go back with bunch of friends to celebrate Birthday. Can not wait to go to have another great vacation by white sand and Blue water not to mention the Tequila. Jay always sets up with upgrades and VIP service so we are really looking forward it. Great Job Grand Travel and Cruise!! Pros: Very Experienced more
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Grand Travel = Grand Vacation 5/12/2009

We recently returned from a vacation to El Dorado Maroma. The hotel was intimate and beautiful. The landscaping and surroundings are very tropical. The service at this hotel went well beyond our expectations. Everyone is friendly and welcoming. They take the time to get to know you. They remember your name and your favorite drink. We were originally scheduled to go to El Dorado Seaside and Jay hooked us up with an upgrade to the Maroma. We even had a sign at the airport with our names waiting for us. Thanks so much Jay for everything. Our vacation was our best one yet. Thanks to El Dorado Maroma also for the perfect getaway. We are still smiling. : ) The Benoits Pros: Superb Service more
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Tony Hill always comes through! 2/10/2009

I will always recommend Tony and Grand Travel for all my vacation needs. Tony goes out of his way to find me the best vacation at the best rate. He's been my travel agent for 9 years and I'll be getting away in Playa Del Carmen this March. Thanks for all the years! more
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Amazing Honeymoon 2/4/2009

My fiancee, now husband, and I hired Jay to plan our honeymoon. We had traveled to the Caribbean before and been disappointed by our previous trip. Jay was very knowledgeable on the places he suggested. In fact, the resort he suggested ultimately for us in Jamaica, he had been there personally and assured us that he only referred his clients to destinations he would take his own family. more
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""Jay"" The Best Travel Agent! 10/28/2008

I have been traveling using Grand Travel & Cruise for the last 10 years. I wouldn't try to shop online or elsewhere because the experience I've had with Grand Travel (Jay Islam) has been absolutely exceptional. You talk to Jay, who is knowledeable and will be there for any questions or concerns and that has many options of where to travel. I personally don't like booking vacations online because I don't talk to someone that can give specific information about the hotel as Jay would. My honey moon vacation couldn't be better, I wouldn't change anything about it. Jay has recommended the best places to go to and we always come back satisfied and ready to book another. The service that we receive from all the resorts have been wonderful. I highly recommend anyone and everyone traveling with Grand Travel and Cruise. My entire family travels with Grand Travel & Cruise. Call Jay and you will be on your way to a wonderful and unforgettable vacation. Lupita Cantu, La Porte TX more
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Best Travel Agent 10/1/2008

I booked a trip with Jay @ Grand Travel and Cruise on September 26,2008 for our 30th Anniversary.I had been planning our trip through the internet . I also called several travel agents. Only to be told they would call me back later. (no such luck) A friend told me about Jay at the Grand Travel & Cruise. From then on Jay not only planned our dream vacation, he also guided me on what I needed for our trip. Jay made me feel like we were Family. We stayed at the Barcelo Maya Palace (Riviera Maya). The hotel was beautiful and the staff was wonderful. We could not have dreamed of anything better . Jay made sure that everything was perfect. He upgraded us to the Palace to make our dream vacation become a reality. Everything Jay did for us was beyond anything we could have hoped for. We didn't even have to leave the resort at all. The food was awesome and there were so many different activities. We will be telling all of our friends and family about Grand Travel and Cruise . Especially about Jay. I am also a wedding decorator and planner and I will be telling all of my clients about Jay@Grand Travel and Cruise. Once again Thank You Jay, Dahlia Pros: Great service and very reliable more
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Excellent customer service 8/14/2008

I booked a trip with Grand Travel in Cruise in January along with 7 other people to take a trip to Jamaica in August. Well when it was time to go on the trip, we ended up with only 3 people going. Throughout this process I was calling Jay, and was having him take people names off that decided not to go. I know this had to be a challenge for Jay, but he did not complain one time. He made sure that we were taken care of before the trip and everything went so smoothly. We just returned from Jamaica on August 11 and it was perfect. Grand Travel and Cruise has a customer for life. I will be calling them for my next vacation soon. Thanks again Jay for a life changing experience!! Very recommended. Pros: Accomodating more
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Would ABSOLUTLEY recommend Jay at Grand Travel & Cruise! 7/7/2008

When trying to make plans for a summer vacation this year, Jay was extremely helpful. we had done a lot of research, but still had a lot of questions. Our stay was at Grand Coco Beach 06/19 -06/26. BTW, I really liked this resort, and Playa del Carmen is BEAUTIFUL. For anyone interested, I did a separate review of the hotel, etc. on TripAdvisor. Pros: Friendly, Knowledgeable, Professional, Thorough more
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Awesome trip thanks to Jay! This agent gets you the best prices - I will use him always now! 6/25/2008

My husband and I booked a trip with another married couple to go to Playa del Carmen through Jay in September of 07 and our trip was June 08. Jay was extremely helpful in finding us the perfect hotel to stay with an awesome price. Because we booked so far in advance we paid about $1,000 less per couple than waiting until the later part of the year. Jay stayed in constant communication with us the whole time and was able to get us the complimentary junior suite ocean view at no extra charge. We stayed at the Iberostar Parisio Beach and there was not one thing we could even find to complain about. The staff was awesome, the food unbelievable, and the free flowing alcohol very handy! This is the man to use because everything he told us to expect we received and MORE! I will only use Jay from this point on for booking all our trips. The Donalsons and The Vieths Pros: Our stay was absolutely perfect! Cons: Not one single con we could find! more
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El Dorado Maroma Beachfront Hotel - Best Hotel in Mexico! 6/10/2008

We LOVED our stay at the El Dorado Maroma hotel/Mi Hotelito during the week of June 1 - 6th 2008. It is a small boutique hotel where you get the best personal service around! From the gorgeous rooms with canopy style beds to the bed out on the balcony this room is a must have. Room service is speedy and they will set up for you out on your balcony so you can enjoy breakfast while looking out over the ocean. I highly suggest a massage or lobster dinner out in the 3 huts over the water by the marina. You feel so comfortable there because the staff are all so attentive and personal...they call you by your name from the beginning. The beach is wonderful and we loved the cabanas out by the ocean for laying out. You have to try the Kiyoko restaurant if you like Japanese food. This is the best all inclusive hotel I've ever stayed at and we can't get back there fast enough. I highly recommend staying at the Maroma!!!!!!! If you want to have a vacation with no worries then this is the place for you! Jay at Grand Travel listened to what we wanted out of our vacation and he produced it! We almost stayed at another hotel but after talking to Jay we changed our minds. What a blessing! We have no regrets!!! Jay knows what he is talking about!!!! Pros: Personal service, beautiful beach, total relaxation Cons: The food is gourmet so the portions are small more
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Exceeds Expectations Everytime 3/26/2008

My family has ALWAYS relied on Jay Islam @ Grand Travel and Cruise for all of our vacation plans. I have confidently referred many friends to his agency. He is the most well informed/travelled travel agent. I would never consider using anyone else after being introduced to him. He is THE BEST at what he does, when I am fortunate enough to utilize his services, it's like calling up an old friend. more
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Great Service 3/12/2008

Liz at Grand Tavel and Cruise is the best travel agent ever!. She booked a trip for my family at the wonderful 5 star Iberostar Paraiso Maya.We had a wonderful vacation! Her knowledge and advice about different vacation destinations is always very helpful. This was 7th time we booked our vacation with Liz. Thanks for your fantastic and friendly service. Pros: Great payment plans more
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Agency finds customers the best deal for flights, car rentals, and hotel rates.

Owner Message

  • At Grand Travel and Cruise our goal is to take care of your vacation from A to Z so you don't have to worry about a thing! All of our travel agents have personally rated the resorts & destinations we recommend. Grand Travel is a full-service travel agency that focuses on all-inclusive air and hotel vacation packages to Caribbean, Mexico Beaches such as Cancun, Playa Del Carmen, Riviera Maya, Cozumel, Puerto Vallarta, Ixtapa, Los Cabos and many more. We also specialize in Destination weddings, Corporate Incentive groups, Honeymoon, anniversary and family vacation packages to the Caribbean, Europe, Las Vegas, Disney and many ski destinations. We take pride in customer service and are members of the Better Business Bureau for last 22 years with A+ rating. We are the top producers for Funjet Vacations for the last 22 Years. Call us TODAY at 281 565 3200 for all of your vacation need.

Editorial

  • Agency finds customers the best deal for flights, car rentals, and hotel rates.

  • 9/20/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 9am-6pm Sat-Sun 11am-3pm
  • Payments: American Express, Master Card, Discover, Visa
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