Those believing that customer service in USA is fast becoming extinct should contact Jay at Grand Travel & Cruise. You will feel completely taken care of and catered to. Our family's been using Grand Travel & Cruise services for several years now and they only seem to be getting better. We spent 10 days at a gorgeous resort in Mayan Riviera recommended to us by Jay. He really does check these places out before sending his clients there. The resort, Barcelo Maya Palace, was everything you could wish for - beautiful and comfortable accommodations, delicious food, terrific service, fantastic entertainment. The weather cooperated and was absolutely wonderful, the sea tranquil most days. We couldn't be happier with our trip. Jay, once again, is a pleasure to deal with. Everybody should be lucky enough to have a travel agent like Jay. We're now in a process of booking another trip with Grand Travel & Cruise.
Pros: absolutely everything!
Cons: vacations have to come to an end sooner or later!
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