Glidden Auto Sales

NOTICE TO ALL who understand there are two sides to any story - I think that all of these websites that are allowing negative comments and ratings, should contact the dealer and allow a rebuttal on behalf of the dealership. There are a minority of people that no matter how hard you try, you couldn't please. Respectable dealerships such as Glidden Auto Sales have hundreds of thank you cards displayed in a large book in their waiting room . It takes more time and consideration to write a note or a letter and drop it in the mail, than it takes for people to hide and type behind the scenes using the internet to express feelings that can be misdirected, and may not be valid. more

Been looking for a car for some time, and have been disappointed with other dealers. I Just purchased a really nice RaV4 and before I bought it, I had it checked out at the mechanic. Everything checked out with a thumbs up and I am thrilled with my vehicle and the professionalism of the salesman and the owner. I would recommend this dealership to anyone looking for a vehicle. more

I did my homework of checking carfax and went to see 4 cars which super clean records. And to my surprise 3 cars out of them were of very poor quality ... Cons: Everything. Bad cars. Bad management. Bad sales people more

We have a large family and had many experiences with car dealerships. Our best experience has been at Glidden Auto Sales - if you want the best preowned car and the right people to stand behind the car you buy, THIS IS THE PLACE! Pros: Friendly, no pressured experience, great variety of cars at good prices Cons: none that I could see more

When I first arrived to see the car the owner said that safety was his primary concern and that when they have the mechanic look at a car they make sure all safety issues are fixed. So I took the car out for a test drive and it was OK. I then took it to Midas in Natick and they told me the right inner tie rod needed to be replaced and that this was a major safety concern! The other problem that I had noticed was that the rear defroster did not work properly. The dealership was only willing to fix the tie rod if I payed the asking price for the car!! If I wanted to bargain they would not fix a major safety concern! I bought the car and yes they replaced the tie rod and they fixed the rear defroster. Replacing a tie rod requires an alignment to be done. I bought the car on Wednesday and they told me they would get the car registered on Thursday. I asked them to fax me the registration on Friday morning. I mentioned this five times to both owners! On Friday morning I call and an employee tells me that they do not yet have the registration that they will get it Friday night. Almost immediately I noticed that the steering wheel was not straight when the car was going straight (The wheel was about 10 degrees to the left when the car went straight). The car also pulled to the left. I took it to Midas in Framingham and had an alignment done. They said that the mechanic probably just used the old fashioned chalk lines instead of a computerized alignment and probably drove the car a bit and thought it was OK and delivered it. But they said an alignment was DEFINITELY not done!!! Pros: Below average place Cons: Do not stand behind their promises and are not professional more