George Meyer Tv & Stereo

I've dealt with this company on three seperate occasions. I cannot say enough good things about the way they do business. More LA businesses could take a lesson in CUSTOMER SERVICE from these guys. I HIGHLY recommend George Meyer TV and Stereo Repair. Pros: Honest, Friendly, Fair, Quick, Knowledgeable more

I read some of the horrible stuff on the net about this business and it does not give the company or its workers any justice. Don't believe the negative hype. They gave me the best service and even showed me how to work the receiver that geek squad told me was broken. These are hard working people that try to give every customer the best service and high quality workmanship on every piece to equipment they service. Remember there is always going to be a few bad apples out there and you can not please every one. so screw the bad apples because these are people who want bad service and a inferior product. Remember Mama Always said You get what you pay for. Pros: Excellent Service and Talented Technicians Cons: They are Awesome People who Care about doing good work more

I had the best experience and would love to say this business is wonderful. Everyone whom i spoke with was pleasant and educated. I hope to visit this business soon. Pros: Example: best croissants in town Cons: What are the drawbacks? more

After receiving unsatisfactory service on my vintage McIntosh amp at a different repair shop, I resolved that from then on only qualified technicians would handle my baby. I turned to the manufacturer who then highly recommended George Meyer TV & Stereo, so I brought the amp there. It?s a very busy shop. I was amazed by all the incoming and outgoing packages that were stacked up near the door, and the phone continually ringing?apparently they have several phone lines. Within the first few minutes of talking with the owner, Morris, and his McIntosh technician, Joe, their knowledge, expertise and understanding gave me a comfortable feeling. They were both kind enough to take the time to listen to my concerns and answer my questions. They said up front that due to the repairs ahead of me it would be 10-14 days before the unit would be evaluated, which I was okay with, and the minimum fee to check it out was $60, which was also okay since they said that would count toward the total repair cost. Overall, the most important thing in my mind was the quality of work. The expense and even the repair time were secondary. A few weeks later I am very pleased with the spectacular results. They not only corrected the deficiencies in the repair attempted by the previous shop, but they also professionally calibrated the amp like new and it sounds like a brand new amp. I would recommend to any serious audiophile they should only trust George Meyer TV & Stereo for repairs to their precious, high-end equipment. Pros: The technical work is top notch. Staff is polite and kind. more

Recently took a Bose media center and Acoustimass module in to see why there wasn't sound. The media center displayed an 801 error code - bad hard drive. Two weeks and $60 later, finally got a call that it would cost $400 to repair. Media center had a bad hard drive (duh) and Acoustimass module needed new power supply. When questioned about the Accoustimass module, the answer was that he heard a hum...replacing the power supply was optional. I had a bad feeling when I dropped the equipment off...the owner gave me relationship advice when I got upset about my spouse nicking the Acoustimass getting it out of the car. Also the woman completing the repair request had a lot of difficulty completing a rather simple form. Something about the place seemed off. We talked about leaving...wish we had. Thankfully we decided to pick up the equipment and call Bose repair at 800-367-4008 instead. The person I spoke with was helpful, knowledgeable and efficient. In minutes my repair request was set up and the shipping docs sent to me by email. Best of all, Bose charges a flat $165 repair fee AND you get an automatic extended 1-year warranty on your system. Call Bose...you'll be much happier! Cons: Wish I had read the reviews on this place! more

I was asked to remove my negative review by an employee at George Meyer. more

They do not deserve any stars. If you have received good service from them its one of two things. You are either family or won the lottery on this one. Just read the other negative comments and it somes up my experence exactly !! Ther service was so bad and botched up the factory replaced our flat screen. It had gone on so long and the factory had the part in stock the entire time. The set was still under warrianty. Morris and Ray ,do not beleive a thing that comes out of ther mouths. If your last name is not Meyer BEWARE ! Pros: Nothing Cons: There in business more

This is such an excellent and well run establishment. It would be foolish to go anywhere else for your needs. I came in their with an absolutely busted, cheap stereo that had certainly past its prime, and they were willing to sell me a brilliant cherry Marantz for such a bargain. This is some of the best customer service I have ever seen. It is truly a great group of people. more

My beloved Marantz $2100.00 DVD player broke. These guys felt so bad for me that I had to drive 88 miles round trip to them, that they went and checked inventory to see if the correct replacement drive system was in stock...when it was (hurray) they insisted on doing it on the spot, to save me leaving it, and having to do 88 miles again, next week! The repair took 35 minutes and the machine is perfect! They were courteous, fun, freindly and totally efficient! I was 1000% impressed and would recomend them to my best freinds! Pros: everything Cons: nothing more

I have NEVER experienced such poor customer service in my life. Being put on hold indefinitely, NEVER being called back, NEVER a straight answer as to the status of the item, no one EVER knowing what is going on. People being ""in meetings"" for the entire day as an excuse not to get back to you... Cons: Unresponsive, disorganized, scamming more

Just before the holidays my Marantz DV9600 stopped playing CDs. I was dismayed to find that the closest service center was in Los Angeles as I live in south Orange County. I called George Myer's and was greeted with a pleasant voice that truly seemed interested in my problem. I took the unit up and dropped it off early on a Friday morning. I was impressed with the huge amount of equipment on the service racks and the large shipment of new things to repair. As I left I kept thinking it would take forever to get my unit back. To my surprise I was called a little over a week later to hear that the unit need a new read mechanism which had been ordred and was expected in the next day or two. Next day I got a call saying the part had arrived and my unit was ready to go. I drove up and once again was greeted by nice people. I expressed how impressed I was at the rapid turn around. I got a tour of the facilities and even got to speak the the gentleman that had repaired my unit. He took to the time to show me what had been done and answered all my questions. Impressive customer service for a shop that does over 800 repairs a month. While I hope for no more problems, I would feel very comfortable taking my gear in for service. All in all a great experience. more

Gave them a projector to clean. They said it would take ten days. I called many times over the following months, everytime they say they will call back but never did. After four months (!!!) they tell me they sent it to the manufacturer and it would cost $900. This turned out to be lies, they never sent it (I called the manufacturer) and there was nothing wrong with it. I went to pick up the projector, they had not touched it. Took it home cleaned it myself and it worked fine. Their attitude throughout was arrogant and misleading. Avoid them! Cons: arrogant, incompent, unreliable more

I was first referred to George Meyer by Denon corporate when my Denon 2910 dvd player stopped working late August of this year. After paying beacoup dollars for this player - needless to say I was quite upset. Then, I went to George Meyer in Santa Monica. These guys really knew their stuff. Not only did they diagnose the problem immediately, but they also fixed it in a timely fashion (within 2 days as I recall). I found them to be honest, efficient and extremely fair. They constantly kept me in the loop as to what was going on with my DVD player and how the problem would be resolved. Unfortunately, in early November, my older by a hair Denon 2900 DVD player decided to go bust. This one had a ""Good Guys"" GE extended Warranty and they too referred me to George Meyer being that it was the only place they trusted with Denon repairs. Back again to George Meyer where they took care of me once again. Despite the GE Warranty company being really hard to communicate with, Morris at George Meyer kept in constant contact with both myself and the warranty company and really took good care of me. His associate Joe kept me posted as to the exact problems with my player and how it needed to be repaired. It is rare to find a customer friendly, honest, and competent electronics repair shop. I really felt that George Meyer tries to give their customers the best deal they possibly can. More importantly, they are HONEST and have INTEGRITY, two traits which are hard found in this arena. Compared with the majority of sharks out their, I would take my electronics back to George Meyer for repair any day of the week! Thank you everyone at George Meyer, especially Morris and Joe!!! Pros: honesty, integrity, customer service, expertise more

This is a continuation of the previous post... Cons: Don't return phone calls, tried to charge extra money when no repair work had even been done, lied about time it would take to fix unit more

After four years of flawless performance my Pioneer Elite plasma TV suddenly developed a distorted picture. Since I paid several thousand dollars for it, I was bummed, especially since the factory warranty had run out. After Pioneer Support walked me through some possible quick-fixes over the phone, they referred me to George Meyer TV. Their technicians took my TV to their shop, delivered it back to my place within a week, and it looks and works as good as new. Great job, everyone at George Meyer TV! I wouldn?t go anywhere else for video service. Pros: Quick and responsive ? done within a week, including a few days waiting for parts from Pioneer. Reasonable repair costs. more

I have a Fujitsu Plasma TV. It cost over $9000. dollars. I started to have picture problems, and I called a few places to see about repairs. The cheapest anyone would touch it was $500. Then I called George Meyer. They made a service call to my home, determined the issue, which also had to do with my Cable, and I only paid for the service call--saving hundreds of dollars. They have made me a customer for life! By the way, the guy also looked at my daughter's CD player and fixed a loose connection--no charge!!! Pros: Knowledgeable staff, service, friendly attitude. more

Stupid me. I should've read other people's review and stayed away from here. Horrible service. They sent ""technicians"" to check my 4 months old high end plasma TV which stopped working. They were just h.s. kids picking the TV up and returned it to the shop. That's $200. After close to 2 weeks of ME calling them most of the time, they finally called back to say it's fixed. Parts cost me $400 + 150 labor. That's addition to $200. Did I have a chance to approve the parts order? No. Many phone calls with no return calls, and different answers every time I called them. Once when I called, they said they were working on it. Two days later, the same people said they haven't started to work on it. Different answers when I got through to these people. When I asked for the old part to verify, they said they had to send it back to the manufacturer. They even said they have 1 year warranty on their work -- but the paper only says 30 day labor and 90 day parts. TV came back little scratched. Don't go here to fix TV. Avoid it and you'd be thankful. Pros: They have an answering machine. They send h.s. ""technicians"" in 48 hours. Cons: High price. Lousy service, borderline lies. Slow. more

Don't go here EVER. Sent a $8,000 tv here and 3 months later they still haven't fixed it. They tell you they will call you back and never do. They never have a status on what is going on (most of the time they can't even find you in their system), and they put you on hold for half an hour. I will never EVEr go to this place again. If they offer to fix my next tv for free I will say thanks but no thanks and pay to go somewhere else. Cons: Horrible service, slow, incompetent more

I own two Yamaha amps. Why? Because Morris to me too. That's right. After stumbling over JVC's, Onkyo's, Genesis and others, I finally broke down and asked the repair place of all creation, what the heck should I get that will always sound good and that you'll always be able to fix. Yamaha, he told me with a New York smile. more

Took in a small piece of electronic equipment that I thought was broken or malfunctioning. They looked at it for about 10 minutes while I waited, and POOF... got it working again. Didn't even charge me. Will definitely be back if I have problems with any other devices. THANKS GUYS!!! more