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Businiess name:
George Meyer Tv & Stereo
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Review by:
citysearch c.
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Review content:
Just before the holidays my Marantz DV9600 stopped playing CDs. I was dismayed to find that the closest service center was in Los Angeles as I live in south Orange County. I called George Myer's and was greeted with a pleasant voice that truly seemed interested in my problem. I took the unit up and dropped it off early on a Friday morning. I was impressed with the huge amount of equipment on the service racks and the large shipment of new things to repair. As I left I kept thinking it would take forever to get my unit back. To my surprise I was called a little over a week later to hear that the unit need a new read mechanism which had been ordred and was expected in the next day or two. Next day I got a call saying the part had arrived and my unit was ready to go. I drove up and once again was greeted by nice people. I expressed how impressed I was at the rapid turn around. I got a tour of the facilities and even got to speak the the gentleman that had repaired my unit. He took to the time to show me what had been done and answered all my questions. Impressive customer service for a shop that does over 800 repairs a month. While I hope for no more problems, I would feel very comfortable taking my gear in for service. All in all a great experience.
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