George Meyer Tv & Stereo

after a rough start dealing with the female associate at george meyer, the owner/manager Morris actually phoned me personally and told me that my TV was fixed!!! I had sent him an email saying i was concerned with all the negative stuff i had read about his business and was beginning to feel that I may be given the run around as well. i can understand when we have to wait for parts, and when there is a lack of technicians to come onsite... my pet peeve is poor customer service over the phone. Pros: owner is sincere Cons: sales staff need more training more

It's Wednesday the day before Thanksgiving. My 50"" Samsung DLP TV goes out and it's making strange noises. Oh no! That means no football games and no Macy's Day Parade for my wife. Nadda, Zip, Zilch. After making a few frantic calls I was referred to George Meyers by Magnolia Home Theatre. I stopped in around 10am and spoke with Morris (quite a joker!) about my TV problem. He really seemed to care and worked with me to assess my options on what I should do. So I decided to fix the television. Man, I was in luck! Not only did they have the original Samsung DLP light bulb I needed, but Morris also correctly diagnosed the noise problem that I needed a new color wheel as well. So after our conversation I went home and Morris sent a repair team out to my apartment by 2pm the same day with all the necessary parts. By 2:30 I was up and running and the TV has never looked better. Big thanks to Morris and his crew for coming through on such short notice and saving my holiday weekend! You guys rock! Pros: Fast Service, Courteous Staff, Knowledgable Cons: Small Store, Bit Unorganized more

Best place I have gone to yet. If you want someone who knows and cares about Stereo and TV equipment this is the place to go. I have been a professional audio engineer and audiophile for 30 years. Music is my canvass, and when my equipment fails there is no place in town like- George Meyer TV & Stereo- for knowledgeable and fast repair. The owner, an audiophile himself, will even come out to your car and help carry in your equipment. Parking is a breeze in the large 15 minute zone directly in front of the shop. When the repairs are done you are escorted to the technician?s desk where your equipment is demonstrated .Who, these days, has the class to do that? more

George Meyer TV was sent to handle a repair covered by my Circuit City warranty. I dealt with Morris and Lola and had nothing by problems. Basically I got the run around for 3 weeks. There was a part one day and there wasn't a part another day. They told me to wait for a tech to come out because they wanted to order a part then a week later when the tech came out, I was told the part didn't exist and all he did was hook up a blu ray player to my tv and left. What really disappointed me was that they didn't really care if their service stunk. Where I work, the only real asset our company has is our reputation and the level of 'care' show our customers. I don't why it's absent at George Meyer TV. The reason I had purchased an extended warranty was because I cared about my tv so I don't get why George Meyer TV takes this kind of business on if they obviously hate doing it well. After having to call them repeatedly and getting a different story from Morris then from Lola and then about someone named Rene who had to come out (each of them being out sick repeatedly), I called Circuit City Warranty and updated them on what was going on. Save yourself the hassle as I will in the future. I still don't have a fixed tv or the part or a day when they estimate it will be taken care of. I'd heard good things about GMtv as far as installing and servicing very high end gear but to be honest why would the service be so terrible with warranty repairs and great with the other. It's the same crew doing the work. Sad it came to this and took 3 weeks of my time without anything to show for it. Pros: They answer their phones Cons: Runaround, different story from everyone working there, tons more

I should first mention, I am Very-Picky! I own several pieces of high-end McIntosh audio equipment. 5 of those pieces were in need of being serviced and/or repaired to various degrees. I obtained a list of ""Authorized"" McIntosh Service providers via the McIntosh website. After calling several of those listed, George Meyer was the 1 and only service provider that responded immediately...and with very detailed information & competitive pricing...4 of those pieces have been serviced/repaired by George Meyer on time & at the exact price quoted me...I just took the 5th piece in & have no doubt the results will be the same... I HIGHLY RECOMMEND GEOGE MEYER... Oh and did I mention they are located 45 miles from my home! but certainly worth the drive... I pass a number of other McIntosh ""Authorized"" Service providers on my way to George Meyers, and will continue to do so! Pros: Very Responsive & Honest Cons: NONE! more

I've used George Meyer twice for service on my Fujitsu plasma TV and each time they've been great. Responsive, friendly, and very good at what they do. Most recently removed a piece of dust the size of a fly (really!) from the inside of the screen. Geo Meyer picked up the set and delivered it back, clean and clear, in less than 24 hours. And stayed while I checked every component, answered all of my questions. I wouldn't hesitate to recommend Geo Meyer TV to anyone who needs repair work. Excellent job. Pros: Great service, friendly people more

If you have a tv with a manufacturer warranty DO NO USE THEM, ask for ANOTHER LOCAL COMPANY. Everything takes a month no matter what, they never call you back, and never get anything DONE. AWFUL PLACE!!! NEVER USE THEM Cons: Worst Consumer Service Ever more

Nothing but the highest of praise for George Meyer- was concerned after reading some reviews and not being from the Santa Monica area, but when I had a Sony HDTV just 6 months out of warranty lose picture Sony no longer had replacement components, Morris Polanski of George Meyer and his team not only provided excellent service, but advocacy with Sony and provided me with essential information to understand my options. Even when it came to initially diagnosing the issue, Morris and his team- young though some may look, were patient, knowledgeable, provided me with realistic expectations in terms of price, timing, etc. for similar issues. Ultimately, Morris was critical and bottom line, Sony replaced the unit FREE with an entirely new set because they could no longer had parts for the model. Morris really stepped up and had Sony not done right by me in what they proposed, George Meyer would do its best to see what it could do. They understand the importance of long-term customer relationships, not just trying to make the most on a single transaction. I cannot speak for the other reviewers and I have zero affiliation with GM, Morris or anyone there- moved out from NYC 2+ years ago. Just an incredibly satisfied customer who appreciates one of the few companies that still seems to value the customer relationship. I cannot say the same for expensive BMW convertible where I feel like I am being hustled and treated as if I bought leftover sale item at a discount retailer. They earned my business and I couldn't be happier. Pros: Morris Polanski - ask for him more

George Meyer TV has been servicing my Sony eqpt for 10 years now. With 3 pro cameras and 3 pro decks it's important for me to trust my service house. They're friendly and have always gone the extra step to make sure I'm happy. I won't go anywhere else with my pro eqpt. - you should definitely check them out. Parking is convenient too! GEORGE MEYERS ROCKS!!!! Pros: Honesty, Efficiency, Knowledge Cons: Happy Nice People work there. more

37XBR6 failed, they diagnosed over the phone via blinking service lights, (smart move sony) waited for part then waited for time to schedule install. Install was prompt, dates on parts matched delay. I would use them again. ML Pros: efficient tv repair Cons: waiting for parts from Sony more

My Toshiba flat panel TV died after 9 months. After talking to Toshiba (via Costco) I was referred to George Meyer as ""a local repair shop."" I was given another number to a firm in Culver CIty I couldn't locate any information about. After reading all the 1-star reviews (worst. repair. shop. ever.) I was quite scared, and considered calling back Toshiba to see if there was another place I could go. But, I figured, I wasn't paying out of pocket, and I'd give them a week. Turns out I needed a few more days (they ordered parts on a Tuesday, called back the next Monday, then again on Wednesday to let me know the visit was on Thursday. Not exactly good with the phone, and I can understand why some don't like it. But, they came exactly when they said they would, fixed the TV using the part they had pre-ordered, and did a fine job. I think it's because it was warranty service, honestly -- they came across a bit flaky with scheduling but otherwise, fine work. Pros: Performed warranty repair on my Toshiba television Cons: Took 10 days from call to service visit more

George Meyer TV & Stereo is all about customer service. I never write online reviews but felt my experience was worth telling others about. George Meyer's staff is exceptional and I couldn't of asked for a better experience. They were upfront with the costs and I found their rates extremely reasonable. I highly recommend George Meyer and wouldn't hesitate to use them again! Pros: Excellent Service and Reasonable Rates Cons: NONE! more

George Meyers is a company that will bend over backwards for you to be happy! I had some serious issues with my TV and they made it right. I spoke with a man named Morris and he gave me the confidence I needed to take care of my problem. Great people to hook up with. Thanks for reading my review.........Tony more

I have a Sony laserdisk player. The mechanical unit that opens and closes the tray broke. They were able to find new parts for it and it works great now. Pros: Good service, honesty. more

I had a great experience at George Meyer TV. The staff was extremely helpful and took the time to take care of my problem in a courteous and professional manner. Thanks guys! Pros: Great Service more

There is really nothing else I can add. Pros: They didn't spill anything on our carpet (we don't have any) Cons: Read all the negative reviews more

I was hesitant to use them because of the bad reviews on line but my TV was under warranty and I had no choice. Fortunately, the whole staff was attentive, explaining just what they were up against with Panasonic and promising to keep in touch as they were given info which is exactly what they did. They even gave me a comparable loaner TV to use while mine was in the shop. It all worked out just fine and I would highly recommend using George Meyer. It is important to understand that sometimes their hands are tied by the powers that be and they can only do so much. Ask for Morris. He was great! Pros: good service, attentive people more

I sometimes work as much as 60 hours a week, so it's tough for me to take off on weekdays to take care of other things in my life. My Sharp big screen TV went out on Wednesday night, so I called Sharp the next day and they put everything in motion for George Meyer to handle the warranty repair. A woman from George Meyer called to set the in-home appointment, said they'd have the needed parts on Friday and they could repair it on Sunday or Monday. I had to watch Game 6 against Houston at a friend's house, and wanted to host Game 7, so of course I opted for Sunday. Sure enough, George Meyer's techs repaired the TV Sunday morning, and later on my boys and I were able to enjoy the Lakers' glorious victory over the Rockets! Thanks George Meyer, you guys are life savers! Pros: Quick, professional, open weekends more

I NEVER have written a negative review about any business, person, or entity. I simply don't care enough to - until I came across George Meyer TV & Stereo. I feel obligated to report this because I wouldn't want anybody else to deal with what I have ( and still am) trying to resolve. Shoot me an email and I can give you a list of all the negatives I've experienced with George Meyer and owner, Morris Polinski. In short, this business is bordering on a scam (again, email me and i can give you more details). Morris Polinski should come out of hiding, stop telling lies, and face his customers. Pros: Nothing Cons: Too many to list here more

Read all the other negative reviews and you'll understand why I'm giving them just one star more