after a rough start dealing with the female associate at george meyer, the owner/manager Morris actually phoned me personally and told me that my TV was fixed!!! I had sent him an email saying i was concerned with all the negative stuff i had read about his business and was beginning to feel that I may be given the run around as well. i can understand when we have to wait for parts, and when there is a lack of technicians to come onsite... my pet peeve is poor customer service over the phone.
Pros: owner is sincere
Cons: sales staff need more training
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