Gemstone Corporate Housing

Upon arrival, I placed the call to my point of contact. He initially asked for my information for verification purposes but then asked if I could call him back in 5 minutes, which I thought was very odd. I called back in 5 minutes and he asked if I could call back again. I immediately found myself getting upset because I had driven a long way and was ready to check into my room and relax for a while, yet the person who's responsible for checking me in keeps telling me to call him back. After the second ""call back"" occurrence I went to the apartment gate and asked for help; showed them my confirmation number and told them I booked the room through Gemstone. He called someone (whom I later found out was the same person who kept telling me to call him back) and he came down to meet us. Once we officially met, he told us the room was not ready and asked if we could give him two hours to clean it. (Check in was supposed to be at 2pm.) At this point, we had no choice, so we waited. Once I got the call back and we were all checked in, I thought, this place is really nice. NOT! We were only given two wash clothes (for a two bedroom, two bath condo), no hand soap for either bathroom, sheets had hair all over them, the couch was stained, the dishes were DIRTY (pans had burnt plastic on them), dirty knives (food was stuck onto the knife) were placed inside of the knife rack, no garbage can in the kitchen, and one of the kitchen drawers was broken. With all that I've listed above, we were unable to use the kitchen beyond the microwave to warm up our leftovers. more

In addition to taking my call in the evening on a weekend- they actually had someone meet me late at night to let me in! When I made a request to have some of the decor changed- they were here in under an hour to do it! Bottom line- all the relocation companies use the same properties but GemStone will actually beat their prices and give you a level of service that you just don't get anymore these days. Awesome! Thank you! more

Gemstone is the perfect option for someone needing somewhere to stay in between homes, or who is new to the area trying to get acquainted with it before deciding on a permanent residence. They make it easy to move in and out, with month-to-month rent, and the ability to pay via credit card, money transfer, or check. The apartments I were shown, and consequently the one I finally chose were spotlessly clean and up to date. The staff is welcoming and very helpful and eager to answer any question you may have. The apartments include wi-fi internet service, air conditioning, phone service, digital cable, and a stipend towards basic utilities. Also included are pots and pans and linens.... when they say fully furnished, they aren't joking! It really is such a help when you don't know where you are moving next; it is one (or a few) less things to worry about than paying individual cable bills, utilities, phone service, and internet service. It's all set up for you to enjoy once you arrive! If you ever have a question the Gemstone staff is on hand with a smile and an answer as soon as possible. I would without a doubt recommend Gemstone to anyone in between homes or who is new to the area... with service like theirs, you may never want to leave! more

I sought out gemstone as a temporary place for my mom to live while she was in between homes. It was a great solution as their apartments are fully furnished; including linens and pots and pans. No matter if you want a suburban setting or something in the middle of the city they have the perfect solution. Additionally, it was helpful as my mom had an odd amount of time to stay (like a month and a half). With gemstone you can rent month-to-month as well as shorter periods, so this was a great help to me. They also have a maid service every two weeks included in your rent, electricity, and air conditioning. If you live in L.A. already, you know how important it is to stay somewhere with A/C, and to not have to pay extra out of pocket for that usage during the summer. The staff is helpful, answers any questions you may have, and are always available should any problems arise. (We didn't have any problems though because they keep the properties in excellent shape!) I definitely recommend them for anyone in between homes or looking to relocate as they are the best. They truly put your mind at ease with all their services; internet included, utilities included and fully furnished. What more could you ask for? more

I was in between homes and a friend recommended Gemstone to me. They are exceptional, especially for what I needed. The apartments are fully furnished which was a great help since my belongings were in storage while I was in the process of finding my next home. They found me a suitable apartment in a very short amount of time. You also have the availability to rent month-to-month, or even for a shorter period of time which is so rare to find in the Los Angeles area. They also include internet and maid service every two weeks, so it makes it much easier while you are dealing with everything else (In my case, closing the sale of my new home). I didn't have to deal with setting up utilities or finding a house cleaner, which was such a pleasure. Their office staff is friendly and eager to answer any questions, and payment is a breeze; you can pay via check, credit card, and cashier's check. Additionally; they are available virtually 24/7 for anything you need. Should an appliance fail in your apartment, they are there to fix it in a matter of hours, versus days like many places I have stayed. I would definitely recommend Gemstone to anyone who is in the process of moving and in need of somewhere to stay! You will be taken care of! more