Future Ford Lincoln of Concord

I visited for oil and filter change, change brake and power steering fluid, and check for a steering wheel shudder. It took almost 4 hours, but that included importing and installing a new tire. A bit of a wait, but worth it to have confidence that all has been done correctly. more

After serv, car running smoothly more

As usual, Rob took very good care of me. He is always so polite, helpful, and attentive. more

Don is always very nice and professional. And i love that they wash my truck after service. more

Great price and customer service. The only thing that could be better is that the "Quick" lane could be a just a little quicker, whice still maintaining quality more

Bought my Ford in Fremont, but I always come to Future Ford of Concord to get it serviced. Rob is always there to take care of me and even on busy weekends they get me in and out in a very reasonable amount of time. Also, they even wash my car. Whole crew down there is always courteous and they do a great job. more

I really appreciate that they will pick up / drop off my car at work. They communicate to me during the day what goes on and they are on time. more

My Sales Associate was William Munyon. The entire staff including Sally at the front desk was impeccable! I would reccommend Future Ford to anyone interested in purchasing a vehicle or reveiving information about the industry. more

Great service as usual from Future Ford of Concord- accurate repairs, good advice, quick turnaround, trusted work more

The service advisor is so professional. Sees to it that everything is done right with the car. more

Overall outstanding experience! Mary and Fabian were the best !!! more

It's nice having bought our new Ford from Future Ford of Concord. It's great dealing with a full size dealership with everyone that really cares that you are a satisified customer. more

Easy to do business with. more

My service advisor was and will be Kim Sloat until I either get rid of my ford cars or he moves on in his career. I have always enjoyed his professional nature, attention to detail, and outstanding customer service. Always willing to go that extra inch and or the mile to ensure his customers (friends) get taken care of. Enjoy the friendly shuttle staff ensuring you are picked up on time and get to the dealership in plenty of time in a time crunch. Overall, coming from a luxury dealership background, I am very pleased that Ford Concord is par with the luxury service centers. Having a loaner fleet may be beneficial as when I went to Enterprise this service, they did not have a car available and was a 45 to 90 minute wait. Decided to go with a family member because of this. Bmw, Mercedes, Audi and Lexus offer a loaner fleet. I believe it is a great way to allow customers to experience the newest offerings in the Ford/Mercury camp, and serves as a longer term test drive. Then at the end of the loaner cars life, it becomes a CPO. Just a thought. Works for the big leaguers, why not for the heavy weights of the middle class? more

Did good work on my F250 Diesel for a reasonable price. more

Everyone is so friendly and demonstrate real concern for the customer. It is always a pleasure to do business with Future Ford of Concord. The service technician takes the time to contact me a few days after the work is completed to make sure I'm totally satisfied. more

Did a bang up job of finding out what was wrong with my car and even went the extra mile to make sure all was okay! Thanks, guys! more

I like the ppl at ford in concord they are nice. But I can't say the same thing about there cars more

My first quote was $32xx.xx from a service station...Ford saved me $1K. And they washed my car. Who doesn't love that? more

As usual, the service department is the best on the planet. My issue was a safety recall that was performed quickly, making me feel safer on the road. Even though there is nothing special about me, they always make me feel special. Trowbridge more