Frost Line Air Conditioning, Heating & Refrigeration

This company is wonderful...Excellent installation, great pricing and neat and clean. The entire installation took just 2 days and it has been working top notch. Definatly use frost line air!!! more

DO NOT TRUST CHUCK The owner's name is Chuck & it was a terrible disappointment! He installed the cheapest models of RHEEM AC/Heat units, sold me on a warranty that was not quite as he described and added cheap thermostats.The first problem: it took him 2 months to install my two new units. He would no-show for days that I expected him and then would not answer my calls. When I finally spoke to him, he would give me a million excuses. BTW: he even used the same 35+ yr old wires from the previous units. Even with all this said, I would've been fine if the units worked properly. 1 month after they were completed one unit leaked. 1 month after that, one of my furnaces failed. Guess what? He still is not returning my calls. DO NOT USE HIM! You will regret it! \r more

Just have to say that it was a pleasure having you guys install my new ductless splits. They work great and the tax incentive was a complete bonus. They were not the cheapest but not the most expensive and did a top notch job. 6 ductless splits later and the house is ice cold. Thank you Chuck, Dave and Anthony~!!! more

I have to say that when making our decesion for central air conditioning and heat we made the right choice. Frost Line air and its owner Chuck made the experience an easy and enjoyable situation for my husband and I. There were reasonably priced as well as experienced. The job went off without a hitch, the quality of workmanship was above anything I have ever seen. They took the time to map out the job properly, took extra care of the furiture as well as my dog (which by the way love you chuck). I have already recommended Frost line to family members and my sister is now in contract with him to redo her air conditioning system. I just cant wait for the summer to start so that we can use the systems, if they work half as well as the heating systems, well then we should have a cool summer. Just want to thank Chuck and the crew at Frost Line air for a wonderful job and a great experience. They were clean and responsible and when we had a small problem with the furnace the part was ordered and was installed the day it came in...Again a great experience and Highly recommended!!! more

Chuck the owner, appears to be a nice guy, but is not reliable. He never fully completed my A/C installation. Basically, he got me up and running but rushed the job and threw everything together. Cosmectic details were not finished such as leaving all the lines exposed on the side of the house. Tells me that the gutter tubing used to conceal it was out of stock in white. Home Depot has tons of it. Never iinstalled ceiling air filter grille. I have contacted him almost everyday for over a month since the installation and everytime I got a song and dance. He tells you he will be there the next day to finish what he had started and then never shows up, or tells you the part is out of stock or got damaged during shipping. Has too many excuses. Tries to take short cuts and displayed below average workmanship. The manifold on the air handler was not insulated and was not fitted together properly leaving gaps all around causing cold air blowing around in my attic. Used old power supply line from original AC unit. Did not install the liquid line filter on the new AC unit. Promised to remove old attic unit and never did. Do I need to say more? My fault is that I had paid him in full even when the job was not completed. Now he got his money and does not give a rats a__ about finishing the job. I will eventually have to finish up what Mr. Unreliable started. So just a little note to everyone out there, ""Beware of Chuck""!!!!! more