Franklin Animal Clinic Inc: Hennessy C M DVM

We started our relationship with this clinic with and emergency punctured eye on our dog. We expected treatment it to be $$$$. Our middle of the night trip was only a $$ bill. Since then, we have brought all of our pets for top shelf care. Pros: Reasonable Prices, easy to use, enter, and check out Cons: Distance from home more

I had an appointment for routine shots with Dr. Lunsford and waited 1 hour before being put into a room. After another 30 minute wait, Dr. Hennessy came in to say he would try to find Dr. Lunsford and then informed me that she was in surgery! The techs at the clinic did not check the records thoroughly because they had prepared for Dr. Hennessy to give my puppy a""booster"" for kennel cough for my puppy and my puppy had never had the first inhaler (for kennel cough!) Dr. Hennessy did not check the records. A simple record of the receipts would have verified that my puppy had not received the first round. I had to inform the Doctor that that was not right and they should get the right thing--the inhaler. Also, Dr. Lunsford had previously indicated my puppy had an undescended testicle in his abdomen, and Dr. Hennessy indicated he only had one (and I had to tell him it was in his abdomen--he apparently couldn't find it!) The first visit to this clinic I brought in a fecal sample and they threw it away and then told me I could ""pay in advance for the analysis so that I wouldn't have to pay at the next visit!"" I told them I wasn't going to pay for something I didn't receive. They are not thorough with simple, routine things, in my opinion, and although I have been going to this clinic for years (with my previous pet and visiting Dr. Stropes (no complaint with him), I am NOT GOING THERE AGAIN! Cons: Impatient--asks if you have questions and then checks his wa more

In my life I have only taken my pets to one other vet and I find that Franklin Animal Clinic is the most wonderful place. I have had cats all my life, but got a puppy for my son- so when she had problems I did not know what to do or if what was happening was normal or not- like any new mommy I called them many many times and they were never anything but wonderful, nice, patient and caring. When my 17 year old cat had to be put to sleep they were so wonderful and sent me a sympathy card afterwards. They are so good with the pets and they answer the endless questions from my very inquisitive 6 year old. my cousin used to drive from out of state to bring her pets here!! WE LOVE IT AND WOULD NEVER GO ANYWHERE ELSE!! Pros: beautiful new facility- but the people are who really make it Cons: none to mention more

Experienced and compassionate staff. We've had nothing but good experiences with our two Basset Hounds, even when we had to put one down...very, very caring folks. Good rapport with dogs and their owners and very patient in administering care. Wouldn't take our babies anywhere else! more

I brought my cat there after 2 years with another vet. We were treating my cats eye as a viral or bacterial infection. He had nonstop watering and irritation. After a visit with Amy we learned that a simple surgery could fix this and it was an eyelid problem most likely due to a fight he had. He was an outdoor cat before I adopted him. I take my little dog there too. I work as a reasearch scientist and I am familiar with quality and what goes on. I can say that this is a quality place that I trust my animal's with. 100% All of my family except for one member that lives further away uses the Franklin Animal Clinic. We are all happy with it. I highly reccomend it. Pros: Staff that listens. Great facility and great Vets. more

Since I was a little girl, my mom always took our animals to Franklin Animal Clinic. Now that I'm an adult, I've taken both cats here. My first cat was Cally and she was very sick and Dr. Oliver recommended that I put her down. The day I took her to do this was very difficult to do but Dr. Oliver sat with me and Cally and comforted me, then he gave us time alone. But other staff came in and checked on us. The carring and compassion they showed was unbelievable. 2 weeks later I came back to pick her ashes up and one of the Dr's there had a baby kitten waiting for me. The whole office had been nursing this kitten since birth and they thought enough of me to give her to me. I will always be Thankful for the staff there and the care and concern they have for the patients and their owners. \r \r I read that ladies reply about her puppy dying after surgery and I feel for her but my sister's puppy went through the same thing and the clinic. When animals are so small there is a risk of them dying on the operating table or after surgery. They are little and I'm sure the Dr's there did everything they could to help that puppy. \r \r I would recommend anyone and everyone to take their animals to Franklin Animal Clinic. Pros: thumbs up more

I have been going to the Franklin animal clinic for aprox. 16 years and I love it. they are always there when ever you call and have an emergency and they truely care about your animal and understand they are part of you family. I highly recomment them to any one. Pros: caring vets Cons: none found more

Yeah it looked nice, I had my 1 1/2 yr old dog spayed, I brought her home about 6:00pm and that morning her breathing was weak and she died in my car!I went there with her in my car, and all they could say to my husband was ""Sorry Dude""!\r She was my heart! I love her with everything I got! I cant believe that they screwed up on such a simple procedure! I will never return there again! \r I am going Monday morning to get my money back, just because I DID NOT PAY FOR THEM TO DO THIS TO MY BEST FRIEND! AND I WANT ANY CUSTOMERS IN THERE TO BE AWARE THAT THEY ARE PUTTING THERE PET IN DANGER THERE!! Cons: COLD, RUDE, INEXPERIENCED, UNPROFESSIONAL more

I love this place! From the new building, large waiting room, wonderful staff, wonderful doctors, who care deeply about all animal kind, my dog will never go anywhere else! They are so compassionate and caring, they are honest and tell you what you need never have they tried to add on services that are not needed. They truely care about your animal and about you. They take the time to answer all you questions, I have never walked out of there without all my questions answered. They are prompt at getting appointments and especially when you have an emergency. They have a doctor on call every night, so you can depend on getting the care you need 24 hours a day. I know when I need someone to take care of my dog, they are there, they are there for my dog and for me. I have never been let down. I highly recommend this place, your animals will be treated with care and compassion for great prices. Pros: Everything about them is wonderful, building, parking, service Cons: None more

This is simply the BEST local Vet within the state. The staff is AWESOME, the Docs are GREAT and the prices can not be beat. They do not try to pick your pockets clean with things you don't need. I have never had a bad experience with them in 7 years! HIGHLY RECOMMENDED! Pros: New Building, doors that open for you. Big lobby. Very Clean! Cons: none more

Could not be more happy with an animal clinic. The doctors go beyond all expectations with time and care. Only Vet office where my dog does not show anxiety. Best prices around too! Pros: staff, modern clinic with more capabilities Cons: have not found any yet more