Dealt with a nasty clog that was stubborn as all get-out. Marcus did a superb job of trying to snake out the problem before attempting a jet cleaning. What he discovered was a situation that could've gotten worse, more messy and certainly more expensive. The whole time, though, Marcus was curteous, upfront and reassuring. He had to come back a second day, this time with Jesse. Both guys put in a great amount of work, got the drain unclogged and recommended the best course of action to my landlord. Above, beyond and all done with a sense of grace and humor. Definitely went a long way toward making a potentially horrible situation manageable. I cannot recommend these guys enough.
Pros: Informed, Respectful, Honest
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